Aparthotel

Suites Viena Plaza de EspaƱa

3.0 star property

Photo gallery for Suites Viena Plaza de EspaƱa

Exterior
2 bedrooms, premium bedding, down duvets, minibar
Terrace/patio
Executive Suite, Accessible
2 bedrooms, premium bedding, down duvets, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Kitchen
  • Laundry

Explore the area

Map
Juan Alvarez Mendizabal 17, Madrid, Madrid, 28008
  • Gran Via
    ‪6 min walk‬
  • Royal Palace of Madrid
    ‪11 min walk‬
  • Plaza Mayor
    ‪16 min walk‬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ‪16 min drive‬

Room options

Executive Suite, Accessible

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Junior Suite, Terrace

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Suite, Terrace

  • 24 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Triple Room

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Large Twin Beds OR 1 King Bed and 1 Large Twin Bed

Similar properties

About the area

Madrid

With a stay at Suites Viena Plaza de EspaƱa, you'll be centrally located in Madrid, steps from Plaza de EspaƱa - Princesa and 6 minutes by foot from Gran Via. .This aparthotel is 0.5 mi (0.9 km) from Royal Palace of Madrid and 1.2 mi (2 km) from Plaza Mayor.

What's nearby

  • Gran Via - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Plaza Mayor - 16 min walk - 1.4 km
  • Puerta del Sol - 19 min walk - 1.7 km
  • Prado Museum - 4 min drive - 2.5 km

Getting around

  • Ventura Rodriguez Station - 4 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 34 min drive

Restaurants

  • ‪La Charca Taberna - ‬2 min walk
  • ‪Ginos Princesa - ‬3 min walk
  • ‪Kruger - ‬4 min walk
  • ‪Bar Penjamo - ‬1 min walk
  • ‪La Tasca de Ventura - ‬2 min walk

About this property

Suites Viena Plaza de EspaƱa

Apartment with kitchen, steps from Plaza de EspaƱa - Princesa
Suites Viena Plaza de EspaƱa offers 57 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 57 air-conditioned rooms featuring heated floors and flat-screen televisions. Your bed comes with down comforters and premium bedding. Kitchens are outfitted with stovetops and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This aparthotel has 657 square feet (61 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Polish, Russian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Secured, covered parking on site (EUR 29 per night)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 13.20 for adults and EUR 7 for children
  • Limited room service
  • Minibar

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: EUR 33 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 657 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 57 units
  • 6 floors
  • Built in 2006
  • Electric car charging station
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 33.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.2 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Covered self parking fee: EUR 29 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Suites Viena Apartment
Suites Viena Apartment Madrid
Suites Viena Madrid
Viena Hotel Madrid
Sercotel Suites Viena Apartment Madrid
Sercotel Suites Viena Apartment
Sercotel Suites Viena Madrid
Suites Viena Plaza De Espana
Suites Viena Plaza de EspaƱa Madrid
Suites Viena Plaza de EspaƱa Aparthotel
Suites Viena Plaza de EspaƱa Aparthotel Madrid

Suites Viena Plaza de EspaƱa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1264 reviews
Rating 8 - Good. 413 out of 1264 reviews
Rating 6 - Okay. 38 out of 1264 reviews
Rating 4 - Poor. 6 out of 1264 reviews
Rating 2 - Terrible. 9 out of 1264 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
good hotel option in madrid, outside the very touristy area, close to metro
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Bonito hotel ,ubicación cerca al metro ,personal amable , desayuno buffet
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: The staff were friendly and helpful. Good buffet breakfast. You can store your food in the mini-bar fridge. Microwave oven in the room. No carpet in the room. Several supermarkets and convenience stores are nearby, such as Carrefour express. Furniture: Two hard chairs plus a table. Small square table for phone. Two bed-side tables. Big yellow cushioned chair. Cons: No facial tissue was provided. No sofa. No dish rack in the kitchen. 2 elevators that are not coordinated, so many guests press both buttons, which slows down the elevator service. Shower temperature is difficult to adjust. There is no shower door, so water tends to get sprayed onto the floor. The dishes in the cafeteria are not entirely clean. They need to be soaked before being washed. Despite it's shortcomings, I would stay in this hotel again.
Stayed 7 nights in Feb 2025

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Samy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Favorite Madrid hotel

Great reliable hotel everytime I visit Madrid. The room is so large for European standards. Love there is a small kitchen. Comfortable firm bed. Great location near Plaza de Espana, 5 min walk to Metro station. Staff always friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff were friendly and extremely helpful, accommodating our early arrival and scheduling a large taxi to transport five people and lots of luggage to the airport. Breakfast was great and included pastries, proteins, and fresh fruit. The location worked out well for us, as it was walkable to many tourist sites as well as nearby local restaurants. Rooms were simple but clean and the beds were reasonably comfortable. Would definitely stay there again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super clean and well maintained. The location is also very central with multiple areas of interest within walking distance and a nearby metro station. The staff were the highlight of our stay though; they've been so so friendly, welcoming, and helpful, and they just made our stay at the property perfect! Definitely recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Courteous personnel. Great room and bathroom.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Nice people, good location, clean and breakfast pretty good. It’s very plain, and we had what I thought was a suite for 3, but it was just a regular room (two double beds) and a sofa they turned down. Nowhere to sit, very crowded. It worked for us, I just wish there was a little more to the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
We liked the proximity to sites and metro. We felt very safe in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great overall, the rooms are clean and the location of the hotel is great. Breakfast was wonderful and Yoani is definetely is the soul and stamp of Suites Viena. Everyone at the front desk, hoisekeeing and maids were formidable. I will definetely return and recommend to family and friends.
Stayed 14 nights in Oct 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, room comfort

Madrid Adventure

Hotel was located at a great location about 2 blocks from Plaza de EspaƱa. It was very quiet to sleep at night, had great bed and breakfast. The bathroom was a little outdated with an old bathtub/shower combination and the hotel staff were friendly and professional. I would stay at this hotel again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very safe and very clean. located near multiple metros so easy to get around. Good value for money, breakfast was nice
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just staying one night as we arrived in Madrid to catch a flight but this was a great hotel, clean, good breakfast and helpful staff. It is also in a good location within walking distance to Gran Via and not too far from Plaza Mayor.
Stayed 1 night in Oct 2024

10/10 Excellent

Inocencio

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in Sep 2024

6/10 Okay

kaifei

Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Muy buen hotel se los recomiendo Felicitaciones para el equipo de trabajo son muy profesionales me sentí cómo en familia
Stayed 8 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent weekend stay . Buffet breakfast was varied and fresh . Lots of choice . Bedroom was immaculate. Friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawne

Liked: Cleanliness, property conditions & facilities
Great location & breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, room comfort
Suites VIENA is a great hotel in a really good location from where you are able to walk to many interesting locations. The breakfast is very good - nice staff, and the reception staff is very helpful. A great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

MARLIES DEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for sightseeing, everything walkable. Food / cafes nearby. Short walk for shopping. Breakfast good, fruit, toast, croissants, cold cuts, cheese, yoghurt, tomatoes, bread rolls, juice, tea, coffee. Room clean and comfortable.
Stayed 2 nights in Jun 2024