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Aparthotel

Smartr Atocha Reina Sofia

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Dates

May 2026

June 2026

Oven, dishwasher, coffee/tea maker, toaster

32-inch LCD TV with digital channels, TV

Overview
Location
Prices
Amenities
Policies

Very good

Popular amenities

Kitchen
Washing machine
Pet-friendly
Free Wi-Fi
Air-conditioning

Explore the area

Calle Rafael Riego 24, Madrid, 28045

Place, Museo Nacional Centro de Arte Reina Sofía
‪7 min walk‬
Place, Gran Via
‪4 min drive‬
Place, Puerta del Sol
‪5 min drive‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪22 min drive‬

Room options

Apartment, 1 Bedroom

City view
64 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

85 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Studio

45 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Similar properties

Kitchen
Washing machine
Dryer
Free Wi-Fi

includes taxes & fees

16 June - 17 June

About the area

Madrid

A stay at Smartr Atocha Reina Sofia places you in the heart of Madrid, within a 5-minute drive of National Prado Museum and El Retiro Park. .This aparthotel is 1.4 mi (2.3 km) from Puerta del Sol and 1.5 mi (2.4 km) from Gran Via.

View more Aparthotels in Madrid

What's nearby

Museo Nacional Centro de Arte Reina Sofía - 7 min walk - 0.6 km
National Prado Museum - 16 min walk - 1.4 km
Gran Via - 4 min drive - 2.5 km
Puerta del Sol - 5 min drive - 2.9 km
Plaza Mayor - 5 min drive - 2.5 km

Getting around

Palos de la Frontera Station - 2 min walk
Madrid (XOC-Atocha Train Station) - 4 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

‪El Rincón Asturiano II - ‬2 min walk
‪Martin Tostador - ‬2 min walk
‪Rodilla - ‬3 min walk
‪Restaurante La Abadía - ‬1 min walk
‪Spoiler Bar - ‬1 min walk

About this property

Smartr Atocha Reina Sofia

Smartr Atocha Reina Sofia offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with cookware/dishes/utensils and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch LCD televisions come with digital channels. Housekeeping is provided on request.

Make yourself at home in one of the 25 air-conditioned rooms featuring kitchens with ovens and dishwashers. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and washing machines, and housekeeping is provided on request.

Guests will find features like a virtual front desk.

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (EUR 20 per night)

Family friendly

Free cot

Kitchen

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Oven
Toaster

Dining

Dining table

Bedrooms

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Toilet paper
Towels provided

Living spaces

Dining table

Entertainment

32-inch LCD TV with digital channels

Laundry

Washing machine

Comfort

Air conditioning
Heating

Pets

Pet friendly
Welcoming dogs only
Up to 25 kg per pet
Fee: EUR 30 per pet per stay
Service animals exempt from fees
Food and water bowls

Suitability/Accessibility

7 steps to reach entrance
Lift (80 centimetre wide door)
Smoke-free property

Services and conveniences

Housekeeping (on request) (for a fee)
Iron/ironing board
Virtual front desk

Location highlights

In the city centre
Near a metro station
Near a train station

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

25 units
Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 55 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

Nearby parking fee: EUR 20 per night (656 ft away)
Pet fee: EUR 30 per pet, per stay
Service animals are exempt from fees
Housekeeping fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Property Registration Number 03/313575.9/16

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Smartr Atocha Reina Sofia Reviews

8.0

Very good

9.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

2/10 Terrible

Sunitha

Travelled with family

5 Dec 2025

Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.

Stayed 3 nights in Nov 2025

8/10 Good

Monica

12 Oct 2025

Stayed 6 nights in Oct 2025

8/10 Good

Susan

Travelled with family

22 Sept 2025

Liked: Cleanliness, room comfort

This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.

Stayed 2 nights in Sep 2025

8/10 Good

Lucas

20 Sept 2025

Liked: Cleanliness, room comfort

Stayed 1 night in Sep 2025

10/10 Excellent

George

10 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Spacious and comfortable in a great location. Remote checkin worked well.

Stayed 3 nights in Sep 2025

8/10 Good

Renee, Glendora

Travelled with family

5 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!

Stayed 1 night in Apr 2025

10/10 Excellent

Lygia

Travelled with family

23 July 2025

Liked: Cleanliness, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Rachel

30 June 2025

Liked: Cleanliness, room comfort

A clean and well positioned one night stay

We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.

Stayed 1 night in Jun 2025

8/10 Good

Kevin

Travelled with family

26 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place

Stayed 3 nights in Jun 2025

10/10 Excellent

Denisse

Travelled with family

4 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%

Stayed 3 nights in May 2025

6/10 Okay

YU

10 Apr 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Yuefeng

23 Mar 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Leo R

Travelled with family

26 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!

Stayed 4 nights in May 2024

8/10 Good

Michael

Travelled with family

7 Oct 2024

Liked: Cleanliness, room comfort

Communication could have been better.

Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.

Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family

2 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.

Stayed 4 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner

28 Sept 2024

Liked: Cleanliness

Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.

Stayed 3 nights in Sep 2024

8/10 Good

Francisco

Travelled with family

25 July 2024

Liked: Cleanliness, amenities, property conditions & facilities

Nice quiet neighborhood

Stayed 4 nights in Jul 2024