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Aparthotel

SmartRental Collection Gran Via Centric

4.0 star property

Photo gallery for SmartRental Collection Gran Via Centric

Daily buffet breakfast (EUR 20 per person)
Terrace/patio
Premium bedding, in-room safe, individually decorated
Interior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Gran vía 42, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Studio (2 people)

Premium bedding, in-room safe, individually decorated

Studio (2 people)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Terrace (2 person)

Premium bedding, in-room safe, individually decorated

Studio, Terrace (2 person)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2 people)

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (2 people)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms (4 people)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Terrace (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Terrace (4 people)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio (2 people)

Standard Studio (2 people)

Standard Studio (2 people)

  • Sleeps 2
  • 1 Queen Bed

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SmartRental Collection Gran Vía Capital
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The price is AU$263
includes taxes & fees
4 Feb - 5 Feb
SmartRental Collection Gran Vía Capital

About the area

Madrid

With a stay at SmartRental Collection Gran Via Centric, you'll be centrally located in Madrid, steps from Gran Via and within a 10-minute walk of Plaza Mayor. .This aparthotel is 1.2 mi (1.9 km) from Prado Museum and 1.3 mi (2.1 km) from Royal Palace of Madrid.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Plaza de Callao - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Torres Bermejas - ‬2 min walk

About this property

SmartRental Collection Gran Via Centric

Apartment with kitchen, steps from Gran Via
SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 55 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
You can enjoy a meal at Ella Sky Bar serving the guests of SmartRental Collection Gran Via Centric, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Ella Sky Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 36 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Baby bath
  • Free cot
  • Highchair

Restaurants on site

  • Ella Sky Bar

Kitchen

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 55 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 36 per day(328 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

SmartRental Collection Centric Apartment
SmartRental Collection Centric
Apartment SmartRental Collection Madrid Centric Madrid
Madrid SmartRental Collection Madrid Centric Apartment
Apartment SmartRental Collection Madrid Centric
SmartRental Collection Madrid Centric Madrid
SmartRental Collection Madrid Centric Apartment
GV Centric
Smartrental Collection Centric
Gran Via Centric
SmartRental Collection Gran Via Centric Madrid
SmartRental Collection Gran Via Centric Aparthotel
SmartRental Collection Gran Via Centric Aparthotel Madrid

SmartRental Collection Gran Via Centric Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1032 reviews
Rating 8 - Good. 213 out of 1032 reviews
Rating 6 - Okay. 54 out of 1032 reviews
Rating 4 - Poor. 16 out of 1032 reviews
Rating 2 - Terrible. 21 out of 1032 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, amenities
Rooms were clean, spent 4 nights there and no cleaning services were provided despite following instructions of placing sign on door. Room wasn’t facing the street as in the picture, no natural light. The restaurant was great and the staff were amazing, Gabi and Juan are the best!!!
Stayed 4 nights in Oct 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room smells like trash
Stayed 3 nights in Oct 2025

6/10 Okay

Irvin

Business traveller
The property is listed as 4 stars, but it feels quite deteriorated and no longer matches that category. The online photos appear outdated and do not reflect the current condition of the hotel. There was a constant sewer-like smell in the hallways and common areas — not inside the rooms, but present throughout the building despite efforts to mask it with scents. My room also had a leak in the bathroom ceiling. I think Hotels.com should consider reviewing or verifying the star ratings displayed on the site. Some hotels clearly haven’t been requalified or inspected in years, and this affects trust in the platform. Guests rely on those ratings to make informed choices, so keeping them accurate and up to date would make a real difference.
Stayed 7 nights in Oct 2025

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
This property is conveniently located right on Gran Vía in Madrid — close to everything you could possibly need. Despite the vibrant hustle and bustle of the city outside, the hotel feels comfortable and cozy, offering a nice retreat to rest. The lobby is quite small and can feel a bit crowded at times, and the sofa bed did not smell amazing. However, these were minor details and did not affect our overall experience. Overall, a great place to stay in the heart of Madrid!
Stayed 3 nights in Oct 2025

2/10 Terrible

Alice

Stayed 3 nights in Oct 2025

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities
Excelente ubicacion
Stayed 1 night in Sep 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities
Loved it!!
Stayed 3 nights in Sep 2025

6/10 Okay

Jamilette, San Juan

Travelled with partner
The property is very centric, walkable to most attractions. Breakfast is ok but sometimes a little crowded because this hotel offers breakfast for all other sister hotels. We were never able to enjoy Ella Sky bar because it was always crowded with people not staying at the property. The staff is nice and helpful. The good thing is you have a washer/dryer inside the unit you rent. So that a plus in Spain.
Stayed 7 nights in Sep 2025

8/10 Good

Marius

Business traveller
Liked: Cleanliness, room comfort
clean room but air conditioner don’t working well
Stayed 3 nights in Sep 2025

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness
Great location and nice staff. Property needs to be upgraded- at times the elevators were not working.
Stayed 3 nights in Sep 2025

4/10 Poor

Aileen

Travelled with family
Liked: Amenities
Disliked: Cleanliness
La propiedad en algunas partes está bajo construcción. Él ruido empieza a las 7 am y termina a las 9 pm
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está en la via principal tienes las tiendas para shopping excelente servicio
Stayed 2 nights in Sep 2025

10/10 Excellent

Mireille

Liked: Cleanliness, room comfort
Excelente ubicación Apartamento de dos dormitorio con todas las comodidades
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment and great service from reception staff, specially the brazilian GUSTAVO. Very nice rooftop with great drinks and view.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dalbir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely 1 bed apartment for 10 days, immaculate, clean and great service from the friendly reception desk. Right next to Callao station and central to everywhere. Only criticism was we thought the sky bar would be open all day for guests to use and chill and read and somewhere to escape to. Other than that, it was a fantastic place!
Reception
Bedroom
Kitchen
Lounge
Stayed 10 nights in Aug 2025

8/10 Good

Marjorie Lucky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to shops and walking distance to Sol , Callao and Gran Via. Dryer option for washer dryer wasn’t working which I wasn’t informed prior to booking. I was staying in a different hotel prior and one of the reason why I transferred to Smartrental is d/t the availability of washer dryer since I need clean clothes prior to my trip to Paris and Rome.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zuleika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed twice in this property and would definitely come back! The location is amazing, the rooms are clean and comfortable, and the staff is very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

meher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff super helpful in helping with storage of baggage and navigating the city with a baby.
Stayed 3 nights in Aug 2025

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
This stay was all about location—right in the heart of Gran Vía, with everything you need close by, including a grocery store. The apartment had a well-equipped kitchen and even included a small pack of detergent for laundry, which was a nice touch. The rooftop bar offered stunning views of the city and was a great place to unwind. Staff was generally friendly, though a bit more attentiveness would’ve made the experience even better. One thing to note is that at night, there were quite a few people sleeping on the street nearby, which made the area feel a bit less safe—though this is not uncommon in the downtown areas of major cities. Overall, a very convenient and enjoyable place to stay—would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Madrid Family Break

Very clean, comfortable and spacious accommodation. Two bedroom with two shower rooms, living room and kitchen. Close to all shopping, restaurants and much, much more. Hotel was in the heart of everything. Easy online check in and great well mannered staff at reception day and night. Thank you for the pleasant and wonderful stay. ps. Thank you for my sons surprise birthday 🎂
Stayed 3 nights in Jul 2025

2/10 Terrible

Lisa

Property was ok and staff very friendly at check in. However, in the two bedroom we rented for our family for one night, both showers didn’t work and we had to leave to catch a long flight without showers. Front desk person was alone and no one seemed available to solve the problem. We have not heard from the property about compensation despite a follow up email. Would not stay here again. Had greet luck with our other accommodations-Roommate Alba and Sofitel
Stayed 1 night in Jul 2025

10/10 Excellent

Caridad

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, close to most attractions within walkable distance.
Stayed 4 nights in Jul 2025