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SmartRental Collection Gran Vía Capital

4.0 star property

Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Suite Collection, 2 Bedrooms, 2 Bathrooms (6 people) | Terrace/patio
Breakfast, dinner and brunch served
In-room safe, individually decorated, individually furnished
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
Calle Gran Vía 14, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(13 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Madrid

With a stay at SmartRental Collection Gran Vía Capital, you'll be centrally located in Madrid, steps from Gran Via and 7 minutes by foot from Puerta del Sol. .This hotel is 0.6 mi (1 km) from National Prado Museum and 0.7 mi (1.1 km) from Plaza Mayor.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza de Cibeles - 8 min walk - 0.7 km
  • Plaza de Santa Ana - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Steakburger Bar (Gran Via) - ‬1 min walk
  • ‪Honest Greens - ‬2 min walk
  • ‪Hundred Burgers - ‬1 min walk
  • ‪Mercado de la Reina - ‬1 min walk
  • ‪Tiki Taco - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 45-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at La Catorce Restaurante serving guests of SmartRental Collection Gran Vía Capital. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Catorce Restaurante - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 39 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 39 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Karen

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room bathroom was dirty when we got there. The second morning we woke up to a flooded bathroom floor. The towel hanger was broken and the shower door was loose. The front desk staff was friendly and the location is great but other than that we were very disappointed on the hotel. I had great expectations because I am a fan of LuisitoComunica the you tuber and he recommended this hotel, but it was a huge disappointment.
Stayed 4 nights in Dec 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with friendly staff. GREAT location in the heart of Grand Via restaurants and shopping! Walkable to everything! The palace, Retiro Park, Salamanca and all the Christmas markets around the city! We had a great stay! Thank you Smartcollection!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Amazing and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaqueline Aureola

Liked: Cleanliness, amenities, property conditions & facilities
Very cleanly. The staff were magnificent. This location was super central and has great restaurants around
Stayed 6 nights in Nov 2025

8/10 Good

Jose Miguel

Liked: Cleanliness, staff & service, amenities
En general bueno, hay suficientes almohadas en la cama. La desague de la ducha estaba tapado.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hanin

Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very nice room, beautiful views from the rooftop lounge space. I'd highly recommend a stay here if traveling to Madrid. Thank you much!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

8/10 Good

Lyra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful room, staff were friendly and helpful. Deducted one star and the flat missed some key amenities to make it a comfortable “self-catered” stay, eg washing up liquid, oven mitts. Also the TVs weren’t working but this wasn’t a major issue since we didn’t spend tons of time at the flat anyway.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Stayed 5 nights in Nov 2025

10/10 Excellent

Ausra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We spend only 1 night there but it was excellent , great location, clean and huge rooms we had a 2 bedroom apartment. they have heated pool, but we did not use it. Breakfast was really good. We loved it there!
Stayed 1 night in Nov 2025

6/10 Okay

Pradeep

Liked: Staff & service
Rooms very conjusted with shower and toilet and was basin everything inside and not a place to move around freely. Staff was very very courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Louise Barbauld

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Clean and well equipped apartment. Really helpful and friendly team at the hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Michael Lawrence

Stayed 3 nights in Nov 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
October visit. Separate bedroom for me while teenager was comfy on bedsettee in the kitchen/diner. Kitchen was well equipped, including a large fridge/freezer, mini dishwasher and washing machine. The two TVs didn't work, but WiFi was very good so we managed fine. I did ask about fixing the TV, but we didn't chase them up. Roof terrace had beautiful views and I spend time up there in the mornings just quietly reading. Pool was small but perfect for a quick dip. We appreciated the mini shower on the terrace. We used the amazing staircase, but I noticed everything was very accessible, mobility friendly, toilets, roof terrace, rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, professional and helpful. I highly recommend this hotel to my family and friends. I will be back again.
Stayed 6 nights in Oct 2025

8/10 Good

Cesar

Stayed 2 nights in Oct 2025

10/10 Excellent

Karina

Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was super helpful! We didn't have breakfast here, but we had a great happy hour! Highly recommend. Great location as well!
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in a two bedroom and two bathroom suite. The location is great for walking everywhere in Madrid - there is sometimes a bit of noise from the road but it didn't disturb our sleep. We used the sofa bed in the living room so we missed having somewhere to sit, there was a table but a bigger seating area would have been great. The pool is a great bonus, it was busy one of the days and not much room to sit and relax by the pool but the bar is a good option too. I would definitely recommend this hotel and would stay again when visiting Madrid.
Stayed 3 nights in Oct 2025