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Sercotel Madrid Aeropuerto

4.0 star property

Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Restaurant
Lobby
Front of property
Porch

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Place, IFEMA
    ‪4 min drive‬
  • Place, Real Madrid City
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, blackout curtains

Room (Familiar)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Madrid

With a stay at Sercotel Madrid Aeropuerto in Madrid (Barajas), you'll be within a 15-minute walk of El Capricho Park and Castillo de la Alameda. .This hotel is 1 mi (1.5 km) from Juan Carlos I Park and 1.2 mi (1.9 km) from Fuente de la Concha.

What's nearby

  • Plenilunio Shopping Mall - 15 min walk - 1.3 km
  • Riyadh Air Metropolitano - 3 min drive - 3.6 km
  • Centro Comercial Campo de las Naciones - 3 min drive - 4.6 km
  • IFEMA - 4 min drive - 5.3 km
  • Real Madrid City - 6 min drive - 5.7 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪La Parada - ‬13 min walk
  • ‪Restaurante La Embajada - ‬5 min walk

About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel with free airport shuttle connected to the convention center in Madrid
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 air-conditioned rooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1031 reviews
Rating 8 - Good. 261 out of 1031 reviews
Rating 6 - Okay. 98 out of 1031 reviews
Rating 4 - Poor. 30 out of 1031 reviews
Rating 2 - Terrible. 23 out of 1031 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Stayed 3 nights in Jun 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free airport shuttle bus

Fabulous airport hotel with free airport shuttle both ways. Only 6 minute walk to Metro to go to Madrid. Let us check in early. Newish very clean rooms with safe and minibar fridge. Nice lobby with very friendly helpful staff.
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Fine I guess if you need to stay close to the airport, but will look for other options next time
Stayed 2 nights in Jun 2025

10/10 Excellent

rebeca s.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for two nights (on separate trips) for overnight layovers. It is minutes from the airport. The hotel's airport shuttle is a significant plus, but it operates on a limited schedule; be sure to reserve it upon arrival. The room was clean and the bed was comfortable. The front desk staff were very helpful. The morning buffet offered a nice selection, including hot options. The evening restaurant menu was limited. The restaurant staff were efficient and pleasant. I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near Madrid airport. The room was clean and comfortable, and the location is ideal for early flights or quick airport access. The free shuttle service was punctual and the ride to the airport was smooth and hassle-free. A great option for travelers needing a stay close to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to airport. Clean nice rooms and great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Great location close to the airport. Delicious breakfast buffet with hot and cold dishes. Comfortable quiet rooms. The AC works well. Convenient shuttle to/from the airport. Located close to metro stop for easy access to the center of Madrid.
Stayed 4 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities
Staff is wonderful and the location can’t be beat. The rooms are in need of a refresh.
Stayed 1 night in Jun 2025

10/10 Excellent

Leopoldo

Business traveller
Liked: Amenities
Clean. Good brealfast
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness
Hallway carpets very di
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose Mary, Gainesville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Also, the complimentary shuttle to/from the airport is a great perk! It was easy to find the shuttle from the airport!!
Stayed 1 night in Jun 2025

10/10 Excellent

rijad

Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Amenities, property conditions & facilities
Great stay after a long journey from California USA
Stayed 1 night in Jun 2025

10/10 Excellent

Gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alejandro

Business traveller
Liked: Cleanliness
This Hotel doesn't compare to a real 4* at all. I would give it a 3*.
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2025

6/10 Okay

Zhuping

Travelled with family
Liked: Cleanliness, staff & service
Ok hotel. Airport shuttle is nice. Bunk beds are not safe. Recently renovated but renovations are not high quality. I am surprised by how many items falling apart.
Stayed 1 night in May 2025

4/10 Poor

JP

Stayed 1 night in May 2025

10/10 Excellent

Jorge A, Keizer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2025

8/10 Good

Selena

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful lovely stay and hope to return in the future
Stayed 5 nights in Jun 2025