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Sercotel Madrid Aeropuerto

4.0 star property

Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Lobby
Terrace/patio
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪14 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(53 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, desk

Room (Familiar)

7.4 out of 10
Good
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(43 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Regional cuisine
NH Madrid Barajas Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,253 reviews
The price is AU$160
includes taxes & fees
4 Jan - 5 Jan 2026
NH Madrid Barajas Airport

About the area

Madrid

With a stay at Sercotel Madrid Aeropuerto in Madrid (Barajas), you'll be within a 15-minute walk of El Capricho Park and Castillo de la Alameda. .This hotel is 1 mi (1.5 km) from Juan Carlos I Park and 1.2 mi (1.9 km) from Fuente de la Concha.

What's nearby

  • El Capricho Park - 13 min walk - 1.1 km
  • Castillo de la Alameda - 13 min walk - 1.1 km
  • Juan Carlos I Park - 13 min walk - 1.1 km
  • Calle de Alcalá - 14 min walk - 1.2 km
  • Plenilunio Shopping Mall - 15 min walk - 1.3 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪Bar La Caña - ‬14 min walk
  • ‪La 28 - ‬4 min walk
  • ‪Jet Self Service - ‬9 min drive

About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel with free airport shuttle connected to the convention center in Madrid
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 air-conditioned rooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1091 reviews
Rating 8 - Good. 274 out of 1091 reviews
Rating 6 - Okay. 106 out of 1091 reviews
Rating 4 - Poor. 32 out of 1091 reviews
Rating 2 - Terrible. 23 out of 1091 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente me gustó mucho un lugar tranquilo limpio y muy cerca del aeropuerto
Stayed 1 night in Sep 2025

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We called the hotel when we landed and they said it would be 15 minutes and they were right on time!
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so accommodating. They helped us with an early check in. Suggested public transportation options to get into Madrid. They had shopping suggestions, and made sure our transportation was booked for us to get back to the airport on time. Would definitely stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Mathew, houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Essentially ticks all the airport boxes, nearby and clean. However, prepare for a wait at the bar, I gave up as I had an early flight and watch for the uncontained rear of the shower tray which if the shower is pointed in the wrong direction theres a spillage. Reception staff helpful in my experience the night (4:15am) guy. Oh and theres a friendly cat sits outside.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast buffet

Good breakfast until 11am with fresh squeezed orange juice and lots of options. The room with bunk beds was good for our kids. Nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this place

Located in a neighborhood, with not a great deal around, but don’t judge it on that. Close to airport. Shuttle available. 5 minute walk to Metro station that takes you direct - one stop to Madrid Central €2 one way. Super friendly staff, good breakfast, and a quick bite offering if leaving hotel before 7am
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to airport

Great staff, airport shuttle excellent. Breakfast was gruesome even for a continental one. No bread, fruit was 3 rotten bananas and 1 apple. Basically,coffee,orange juice, cereal and croissants, no cold meats or cheese etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane, Edmonds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night before our flight out in the morning. It was perfect; clean, quiet, and the food in the restaurant was decent. The shuttle to the airport was included and was timely and fast. Staff was helpful and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yummy food and very convenient close to the airport
Stayed 1 night in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
cerca del aeropuerto
Stayed 1 night in Sep 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
So so, Property, they nickel and dime you for everything. The airport shuttle is not timely. If you need a ride and good luck getting a hold of the hotel. Also the breakfast downstairs that looks like it’s free is not.
Stayed 1 night in Sep 2025

6/10 Okay

Merybelle

Not impressed with breakfast, limited option.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern , friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Chuck

Stayed 1 night in Sep 2025

10/10 Excellent

Wen

Stayed 1 night in Sep 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 1 night in Sep 2025

10/10 Excellent

Levan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and smells fresh. The staff is helpful and efficient. No long wait for anything. This was my second time staying there and it won’t be the last!
Stayed 1 night in Sep 2025

8/10 Good

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Roger, Impington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was only a short walk from a Metro station, giving easy access to the city centre. As this was my first visit I asked for information re transport from the airport to the hotel but was not told about the shuttle bus. The room was let down by poor wardrobe facilities and lack of hot drink making utensils. That said, it was good value.
Stayed 7 nights in Aug 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An accessible hotel to Madrid’s airport. Friendly staff both at the check in and shuttle service. Thanks!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was ideal , a few minutes from the airport with transfer provided. Away from the hustle bustle of the very busy city centre this was situated in a quiet residential suburb which had everything we needed, including cafes, bars and most anything you could think of. It also gave you an idea of the Spanish way of life. The hotel pool was very much appreciated with the recent warm weather.
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Travelled with family and small children
Liked: Staff & service, amenities
Perfect for a quick stop over! Great food. Our room had a smoking smell to it but perfect of a nights stay. Supermarket and restaurants very close
Stayed 1 night in Aug 2025