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Sercotel Madrid Aeropuerto

4.0 star property

Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Lobby
Restaurant
Front of property
Porch

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym

Explore the area

View map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Plenilunio Shopping Mall
    ‪15 min walk‬
  • IFEMA
    ‪4 min drive‬
  • Real Madrid City
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, blackout curtains

Room (Familiar)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 2 Twin Beds

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The price is AU$193
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Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá

About the area

Madrid

With a stay at Sercotel Madrid Aeropuerto in Madrid (Barajas), you'll be within a 15-minute walk of El Capricho Park and Castillo de la Alameda. .This hotel is 1 mi (1.5 km) from Juan Carlos I Park and 1.2 mi (1.9 km) from Fuente de la Concha.

What's nearby

  • Plenilunio Shopping Mall - 15 min walk - 1.3 km
  • Riyadh Air Metropolitano - 3 min drive - 3.6 km
  • Centro Comercial Campo de las Naciones - 3 min drive - 4.6 km
  • IFEMA - 4 min drive - 5.3 km
  • Real Madrid City - 6 min drive - 5.7 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Burger King - ‬8 min drive
  • ‪Ginos Plenilunio Park - ‬6 min drive
  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Babel - ‬20 min walk
  • ‪La Parada - ‬13 min walk

About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel with free airport shuttle connected to the convention center in Madrid
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 air-conditioned rooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1009 reviews
Rating 8 - Good. 258 out of 1009 reviews
Rating 6 - Okay. 94 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roopesh Mohandas

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport, with no sound coming from it. Shuttle was spon on ,our driver Pilar was early, got us to and from airport on time. Highly recommended..
Stayed 1 night in May 2025

10/10 Excellent

Rose Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful; bed crisp; good towels. Easy free shuttle.
Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just needed a place to stay for less than 24 hours between flights from Tangiers to the US. I just wanted to relax and hang out. I was able to do that at Sercotel. I ate dinner and breakfast at the hotel. The food was good, especially the buffet breakfast. The hotel was modern, attractive and very clean. Most of the staff was very friendly and accommodating. The free airport shuttle was a huge selling point. I didn't venture out, but others from the group did take an Uber to nearby sites and a museum.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
Convenient airport shuttle
Stayed 1 night in May 2025

4/10 Poor

Ken

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning system was brutal. thermostat was so sensitive the fan would come on and off every 10 seconds and was very noisy.
Stayed 1 night in May 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and friendly, hotel room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness
Friendly staff, clean room and conveniently held our bags for the day before heading to the airport Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Maha, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great location with shuttle to the airport and walking distance to the Number 5 Metro line.
Stayed 1 night in May 2025

10/10 Excellent

Akhil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and exactly what was needed. Stone throw from the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine for airport transport, one night stay
Stayed 1 night in Apr 2025

2/10 Terrible

Arnold S

Travelled with family
Disliked: Staff & service

Pedro receptionist terrible and scummy

Pedro the receptionist was terrible and scummy. I booked a room for my brother and his 3 very small children. A room with two twin beds conjoined would’ve sufficed , but forced to get another room because of 4 persons. It would make sense for 4 adults. Made no sense for two very small children to stay in a room by themselves. Was forced to get another room and didn’t care about the situation . And Pedro’s face didn’t have an ounce of caring.
Stayed 1 night in Apr 2025

10/10 Excellent

Mieczyslaw, Powell River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Short distance to MERCADONA to get in the last minutes some groceries. Very clean and quiet area. It is worth to stay a night before free shuttle will get you to airport.
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No me gustó el baño y me pidieron una tarjeta de crédito en garantía
Stayed 1 night in Apr 2025

10/10 Excellent

Mansura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, nice breakfast, complimentary shuttle to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, property conditions & facilities
strongly recommend
Stayed 1 night in Apr 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, clean, staff is friendly, food is good/reasonable. You are VERY limited to other places to eat in the area...while not a bad walk to what's there, there's not much choice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed several times.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Breakfast included was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom and bed. Glad the staff spoke English, great location and ride to the airport was very quick. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Nice rooms. Way over priced. I stayed there because of a long layover. I stayed there because of the free shuttle to & from the airport. My flight into Milan was delayed and the shuttle wasn't available because of the late hour. Because of the high rate for the stay, they should have reimbursed me for the taxi ride.
Stayed 1 night in Apr 2025

6/10 Okay

Jussye, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not cool at all. We spent one night only because we needed to catch a flight the next morning.
Stayed 1 night in Apr 2025