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Relais & Châteaux Heritage Madrid

Photo gallery for Relais & Châteaux Heritage Madrid

Lounge
Property entrance
Deluxe Double Room
Bar (on property)
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Calle Diego de León, 43, Madrid, 28006
  • Place, U.S. Embassy
    ‪13 min walk‬
  • Place, El Corte Inglés
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room (interior + parking included)

View from room

Classic Double Room (interior + parking included)

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Mobility Accessible (interior)

Double Room, Mobility Accessible (interior)

Double Room, Mobility Accessible (interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (Deluxe)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double Room (interior)

View from room

Classic Double Room (interior)

9.4 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Madrid

With a stay at Relais & Châteaux Heritage Madrid in Madrid (Salamanca), you'll be within a 5-minute drive of Lazaro Galdiano Museum and Bernabéu Stadium. .This luxury hotel is 1.8 mi (3 km) from Thyssen-Bornemisza National Museum and 2.1 mi (3.4 km) from El Retiro Park.

What's nearby

  • Golden Mile - 10 min walk - 0.8 km
  • Paseo de la Castellana - 10 min walk - 0.8 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • El Corte Inglés - 14 min walk - 1.2 km
  • Movistar Arena - 18 min walk - 1.5 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Restaurante Encinas - ‬3 min walk
  • ‪Cazorla - ‬4 min walk
  • ‪Marisquería Norte Y Sur - ‬3 min walk
  • ‪Makami Ramen - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

Relais & Châteaux Heritage Madrid offers 46 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 guestrooms featuring iPod docking stations and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Up to 15 lbs per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Heritage Madrid Hotel

Relais & Châteaux Heritage Madrid Hotel

Relais & Châteaux Heritage Madrid Madrid

Relais & Châteaux Heritage Madrid Hotel Madrid

Relais Châteaux Heritage Madrid

Relais & Châteaux Heritage Madrid Hotel

Relais & Châteaux Heritage Madrid Madrid

Relais & Châteaux Heritage Madrid Hotel Madrid

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 500 out of 584 reviews
Rating 8 - Good. 63 out of 584 reviews
Rating 6 - Okay. 12 out of 584 reviews
Rating 4 - Poor. 5 out of 584 reviews
Rating 2 - Terrible. 4 out of 584 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Atandel

Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge Luis

Stayed 4 nights in Jan 2026

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 6 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Salwa

Liked: Cleanliness, amenities, property conditions & facilities
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Stayed 2 nights in Dec 2025

4/10 Poor

Mateja

Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 3 nights in Nov 2025

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Noreen

Stayed 4 nights in Nov 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional services
Stayed 2 nights in Nov 2025

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Madrid.

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Stayed 2 nights in Oct 2025

8/10 Good

Marjan

Travelled with partner
Liked: Staff & service
Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 3 nights in Sep 2025

10/10 Excellent

Kirti, Plantation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 4 nights in Aug 2025

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
Stayed 3 nights in Aug 2025

8/10 Good

CHARLES

Travelled with partner
Liked: Cleanliness, staff & service
Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Stayed 6 nights in Aug 2025

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Food was mediocre, staff is fantastic , hotel is ok
Stayed 3 nights in May 2025