Definitely not a 4 star hotel, the most a 2 star hotel, facilities are in bad conditions aesthetically speaking, everything worked but needs some TLC, the shower was the only thing my family and I loved. Most of the staff were really polite and helpful, the only ones that need to do a better job is the cleaning staff, there was a lot of dust under the beds like it hasnt been clean in weeks and the hard to reach corners around our room were not clean. There is also a disco club in the back called La Flaca and they pump music till 400 or 500 in the morning rooms are not sound proof enough for that kind of noise, to us it was not something that bother us but, for a review to others is fair to share. If youend up in one of the rooms in the back do not open your curtains there is nothing to see, it looks like an abandon peace of property.