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Novotel Madrid Center

4.0 star property

Photo gallery for Novotel Madrid Center

Seasonal outdoor pool
Exterior
Superior Suite, 1 King Bed with Sofa bed
2 bars/lounges, poolside bar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

7.8 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(61 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

With a stay at Novotel Madrid Center, you'll be centrally located in Madrid, a 3-minute walk from Movistar Arena and a 2-minute drive from Puerta de Alcalá. .This hotel is 1.3 mi (2.2 km) from Gran Via and 1.6 mi (2.5 km) from El Retiro Park.

What's nearby

  • Movistar Arena - 3 min walk - 0.3 km
  • Calle de Alcalá - 6 min walk - 0.6 km
  • Plaza de Toros de Las Ventas - 18 min walk - 1.5 km
  • Puerta de Alcalá - 19 min walk - 1.6 km
  • El Retiro Park - 19 min walk - 1.7 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • Eat Bar
  • ‪Madariz Café - ‬5 min walk
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Telepizza - ‬2 min walk
  • ‪El Pescaito - ‬3 min walk

About this property

Novotel Madrid Center

Hotel connected to the convention center in Madrid with bars
Novotel Madrid Center offers 790 accommodations with minibars and safes. Beds feature down comforters. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 790 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Eat Bar, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 27 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1082 reviews
Rating 8 - Good. 249 out of 1082 reviews
Rating 6 - Okay. 63 out of 1082 reviews
Rating 4 - Poor. 21 out of 1082 reviews
Rating 2 - Terrible. 12 out of 1082 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

joyce

Business traveller
Disliked: Amenities
super busy hotel elevators really slow and gym super tiny for a lot of people. also in the room no ports available for USB.
Stayed 1 night in Nov 2025

8/10 Good

Venkita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Courteous staff
Stayed 3 nights in Nov 2025

8/10 Good

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good layout for lodging with two kids on the sofa bed. My wife complained about the water pressure, it’s not the strongest but it wasn’t horrible. All in all, I enjoyed the stay and would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

4/10 Poor

Paul

Disliked: Amenities
Charged me twice for the room
Stayed 1 night in Nov 2025

10/10 Excellent

Yunsik

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfasts
Stayed 3 nights in Oct 2025

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Annmarie

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio. Me dejaron un pequeño detalle por mi cumpleaños. Gran servicio
Stayed 2 nights in Oct 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot!
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

8/10 Good

Jose M

Stayed 1 night in Oct 2025

10/10 Excellent

Nedim

Stayed 4 nights in Oct 2025

8/10 Good

Carole Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable hotel in a safe area.

Clean and comfortable hotel in a safe area. Quick walk to the subway. I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Jul 2025

10/10 Excellent

Darlene

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located and the rooms were nicely decorated. The terrace was a huge plus.
Stayed 1 night in Oct 2025

10/10 Excellent

Sohad

Stayed 1 night in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great rooms were clean area with shopping center
Stayed 3 nights in Oct 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good overall

Good Hotel. Good Service. Good location. If I had to make a suggestion to the Hotel… maybe use softer pillows. I recommend the Hotel and will stay there next time
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Sep 2025

8/10 Good

Jose, Chula Vista

Travelled with family
Liked: Staff & service, amenities
Good stay
Stayed 1 night in Sep 2025

8/10 Good

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is Yuri was the highlight of our stay there. He was the memorable and we enjoyed our multiple conversations with him. His hospitality was very welcoming. The facilities were nice and the breakfast was delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Natasha Simone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025