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Hyatt Centric Gran Via Madrid

5.0 star property

Photo gallery for Hyatt Centric Gran Via Madrid

Suite (Fenix) | Terrace/patio
Property video
Exterior
2 bars/lounges, rooftop bar, lobby lounge
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Grand Via View)

Room, 1 King Bed, Terrace (Grand Via View)

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Grand Via View)

Junior Suite (Grand Via View)

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Gran Via)

Suite (Gran Via)

Suite (Gran Via)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Fenix)

Suite (Fenix)

Suite (Fenix)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Gran Via View

Premium bedding, minibar, in-room safe, desk

King Terrace Gran Via View

  • Sleeps 2

View all photos for Junior Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite Non smoking

  • Sleeps 2

View all photos for Double Room With Two Double Beds

Premium bedding, minibar, in-room safe, desk

Double Room With Two Double Beds

  • Sleeps 2

View all photos for Executive Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non smoking

  • Sleeps 3

View all photos for Terrace Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Terrace Suite Non smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Premium bedding, minibar, in-room safe, desk

Twin Room Non smoking

  • Sleeps 2

View all photos for King Room with Gran Via View Non smoking

Premium bedding, minibar, in-room safe, desk

King Room with Gran Via View Non smoking

  • Sleeps 2

View all photos for King Room with Balcony

Premium bedding, minibar, in-room safe, desk

King Room with Balcony

  • Sleeps 2

View all photos for One King Bed

Premium bedding, minibar, in-room safe, desk

One King Bed

  • Sleeps 2

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Junior Suite Gran Via View

Premium bedding, minibar, in-room safe, desk

Junior Suite Gran Via View

  • Sleeps 2

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2

View all photos for Executive Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non Smoking

  • Sleeps 3

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About the area

Madrid

With a stay at Hyatt Centric Gran Via Madrid in Madrid (Madrid Centro), you'll be steps from Gran Via and 6 minutes by foot from Puerta del Sol. .This luxury hotel is 0.5 mi (0.8 km) from Plaza Mayor and 0.4 mi (0.6 km) from Plaza de España - Princesa.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪La Quintina - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Hielo y Carbon, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2121 square feet (197 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hielo y Carbon - This restaurant specializes in international cuisine.
Jardin de Diana - Onsite rooftop bar. Open daily.
Ondas Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1002 reviews
Rating 8 - Good. 132 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Satyanarayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff and location. Would definitely come back again
Stayed 1 night in Dec 2025

10/10 Excellent

Yudit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. Also the staff was always attentive and ready to help.
Stayed 5 nights in Dec 2025

10/10 Excellent

JUAN JOSE, Doral

Stayed 4 nights in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice balcony, and in the heart of the Gran Via shopping area. Helpful and friendly staff. Problem: From about 10 PM to 2 AM, there was night club kind of noise in our room. And then about midnight, it sounded like someone was moving furniture next door or in the restaurant above us. We were on the 9th floor and the restaurant is on the 10th floor. This noise was 3 nights in a row so I think it was coming from the restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luz

Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Franca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Lidiana

Stayed 4 nights in Nov 2025

10/10 Excellent

Chellammal

Stayed 3 nights in Nov 2025

10/10 Excellent

melvin

Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio, BETHESDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to Sol, Plaza España. Beautiful, luxury hotel with great staff, service. Fantastic rooftop terrace tapas bar and amazing restaurant with wonderful views of the Gran Via.
Stayed 2 nights in Oct 2025

4/10 Poor

mario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms not clean. Only one elevator working. This hotel doesn’t worth the money they ask for. Is not a 5 stars
Stayed 4 nights in Oct 2025

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean , very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

10/10 Excellent

Gulshandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location if you are in for a few days for a quick Madrid getaway. The location is perfect for staying in a lively area close to few main attractions in Madrid. Our room had a view of the Gran Via which keeps you connected with the heart of Madrid. That does come with the sounds of sirens from the road but otherwise the room is quiet, clean and decent amenities. The terrace has good view, food and vibes. The staff was courteous and friendly. Def recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

rodrigo j pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything very convenient very walkable to center,plaza mayor,puerta del sol and royal palace
Stayed 2 nights in Oct 2025

10/10 Excellent

Hazem, cairo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Decent rooms walking distance to all the shops
Stayed 2 nights in Sep 2025

8/10 Good

Mary, Cedar Grove

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
reception staff rude , food excellent, restaurant staff super
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general es excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

Ehab

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean property and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025