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Hotel ILUNION Alcalá Norte

4.0 star property

Photo gallery for Hotel ILUNION Alcalá Norte

Lobby sitting area
Lobby
Lobby
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, La Quinta de los Molinos Park
    ‪8 min walk‬
  • Place, Riyadh Air Metropolitano
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, blackout curtains

Triple Room, 2 adults and 1 child

  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, blackout curtains

Double Room Single Use

  • City view
  • 28 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(101 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Madrid

With a stay at Hotel ILUNION Alcalá Norte in Madrid (San Blas-Canillejas), you'll be a 3-minute drive from Riyadh Air Metropolitano and 10 minutes from El Retiro Park. .This hotel is 4.6 mi (7.4 km) from Gran Via and 5 mi (8 km) from National Prado Museum.

What's nearby

  • Calle de Alcalá - 8 min walk - 0.7 km
  • La Quinta de los Molinos Park - 8 min walk - 0.7 km
  • Alcala Norte - 2 min drive - 1.4 km
  • Riyadh Air Metropolitano - 4 min drive - 2.2 km
  • Juan Carlos I Park - 5 min drive - 3.3 km

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive

Restaurants

  • ‪Tomate El Placer - ‬7 min walk
  • ‪Gaztelu - ‬4 min walk
  • ‪Churros Factory - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Sippers Coffee - Specialty Coffee & Brunch - ‬3 min walk

About this property

Hotel ILUNION Alcalá Norte

Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 212 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab a bite to eat at Alcala Norte Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2390 square feet (222 square meters) of space consisting of conference space and 6 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Alcala Norte Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day

Service animals are welcome, and are exempt from fees

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Alcalá Norte

Confortel Alcalá Norte

Confortel Alcala Norte Hotel Madrid

Confortel Alcala Norte Madrid

Confortel Alcalá Norte Madrid

Hotel Confortel Alcalá Norte

Hotel Confortel Alcalá Norte Madrid

Hotel ILUNION Alcalá Norte Madrid

Hotel ILUNION Alcalá Norte

ILUNION Alcalá Norte Madrid

ILUNION Alcalá Norte

Ilunion Alcala Norte Madrid

Hotel ILUNION Alcalá Norte Hotel

Hotel ILUNION Alcalá Norte Madrid

Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

RICHARD EUGENE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel and friendly staff. Nice rooms and a general lovely atmosphere in the hotel.
Stayed 4 nights in Feb 2026

8/10 Good

Juan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean and spacious room, immediate hot Water. Only issue was we left room at 10 and returned at 2 PM for a long nap due to jetlag and the room was not attended.
Stayed 2 nights in Feb 2026

10/10 Excellent

Karl

Stayed 1 night in Jan 2026

10/10 Excellent

Ayeesha

Stayed 4 nights in Jan 2026

10/10 Excellent

BenLM

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place, good location along with great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was fast and courteous. The room was spacious, well appointed and very clean. Drinks in the hotel bar were reasonably priced and the service was good. I chose this hotel for its loction close to Atlético de Madrid's Metropolitano Stadium, which was a very easy walk to the game, taking about 20 minutes. Suanzes metro station was around a 10 minute walk away and had me in Gran Via in around 20-25 minutes.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jhony

Stayed 1 night in Jan 2026

10/10 Excellent

margaly

Stayed 5 nights in Jan 2026

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating to our needs. Although it’s a bit far from the main attractions, the hotel was very clean and the room was perfect.
Stayed 4 nights in Jan 2026

8/10 Good

HAOXUAN

Liked: Cleanliness, amenities, property conditions & facilities
The location is good and quite. But the bed made me feel itchy.
Stayed 3 nights in Jan 2026

4/10 Poor

Leonardo Enrique

Liked: Amenities, property conditions & facilities
Not a bad hotel in general, I think I was one of the unfortunate ones where I got bit my a bed bug in the hotel. Apparently I was going to get a refund but they denied the refund request. So I would just give out a general warning since it can happen to anybody and it’s not a good feeling to get bit by one.
Stayed 6 nights in Jan 2026

10/10 Excellent

Juan

Super
Stayed 9 nights in Dec 2025

8/10 Good

Nuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Zulema

Stayed 2 nights in Sep 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional. The breakfast was nice and good options.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stoytcho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money in Madrid
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Ross

Travelled with group
Disliked: Staff & service
Lots of noise, music playing loud in the other rooms until 3am, asked reception over 7 times to sort and didn’t just go asked to move rooms to get some sleep. Which I was forced to at 3am! No apology
Stayed 3 nights in Dec 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
good service. breakfast is variety items.
Stayed 2 nights in Oct 2025

10/10 Excellent

Israa Ahmed Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Krystal

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Jenny, Mansfield

Liked: Cleanliness
Housekeeping front end was great. There’s only a few issues with the dining area with strong personalities and at the bar they can be extremely rude, but other than that, I had a great time and was satisfied with the rest of their service services.
Stayed 6 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too Notch! The place was super clean and the people that work there were super friendly and very helpful. I loved their breakfast in the AM! Overall 5/5
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The breakfast was OVER PRICED FOR WHAT IS ON OFFER...clean room..aircon fine
Stayed 2 nights in Nov 2025