I loved how well maintained and clean the hotel was. Everything felt in great condition, and the customer service was very good and attentive. The location is perfect if you’re visiting Madrid as a tourist and want to explore the city center, since it’s right on Gran Vía, close to the Capitol building, shopping areas, and many other attractions. Before booking, I had read some reviews mentioning street noise, but once you close the shutter it’s actually well insulated. Of course, you’re in the heart of Madrid, so there’s some city buzz, but nothing disturbing. Overall, a great stay!