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Elba Madrid Alcalá

4.0 star property

Photo gallery for Elba Madrid Alcalá

Terrace/patio
Minibar, in-room safe, iron/ironing board, cots/infant beds
Breakfast area
Lobby
Minibar, in-room safe, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View map
Calle De Alcala, 476, Madrid, Community of Madrid, 28027
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, La Quinta de los Molinos Park
    ‪3 min walk‬
  • Place, Arturo Soria Plaza Shopping Center
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪10 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Single Bed

Standard Double Room Single Use

  • Sleeps 2
  • 1 Single Bed

Doble Elba

  • Sleeps 2
  • 1 Single Bed

Doble Elba uso single

  • Sleeps 2
  • 1 Single Bed

Triple Room

  • Sleeps 2
  • 1 Single Bed

Family Double Room

  • Sleeps 2
  • 1 Single Bed

Executive Double Room Single Use

  • Sleeps 2
  • 1 Single Bed

Family Room (Superior 2 Adults + 2 children)

  • Sleeps 2
  • 1 Single Bed

Family Room (Superior 3 adults + 1 child)

  • Sleeps 2
  • 1 Single Bed

Executive Double Room (2 adults)

  • Sleeps 2
  • 1 Single Bed

Executive Double Room (2 adults + 1 child)

  • Sleeps 2
  • 1 Single Bed

Executive Double Room (3 adults)

  • Sleeps 2
  • 1 Single Bed

Suite (2 adults)

  • Sleeps 2
  • 1 Single Bed

Suite (2 adults + 1 child)

  • Sleeps 2
  • 1 Single Bed

Suite (2 adults + 2 children)

  • Sleeps 2
  • 1 Single Bed

Suite (3 adults)

  • Sleeps 2
  • 1 Single Bed

Suite (3 adults + 1 child)

  • Sleeps 2
  • 1 Single Bed

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About the area

Madrid

With a stay at Elba Madrid Alcalá, you'll be centrally located in Madrid, a 5-minute drive from Riyadh Air Metropolitano and 9 minutes from Bernabéu Stadium. .This family-friendly hotel is 3.9 mi (6.3 km) from Gran Via and 4.3 mi (7 km) from National Prado Museum.

What's nearby

  • Calle de Alcalá - 1 min walk - 0.1 km
  • La Quinta de los Molinos Park - 3 min walk - 0.3 km
  • Alcala Norte - 8 min walk - 0.7 km
  • Arturo Soria Plaza Shopping Center - 2 min drive - 2.2 km
  • Almudena Cemetery - 3 min drive - 2.5 km

Getting around

  • Suanzes Station - 6 min walk
  • Coslada Station - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • ‪VIPS - ‬1 min walk
  • ‪Mesón El Alamo - ‬5 min walk
  • ‪Restaurant Malaysia - ‬4 min walk
  • ‪La Tagliatella - ‬4 min walk
  • ‪El Portico - ‬1 min walk

About this property

Elba Madrid Alcalá

Elba Madrid Alcalá offers 261 accommodations with safes and complimentary newspapers. Televisions come with pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bidets and hair dryers. Cribs/infant beds and rollaway/extra beds are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 261 guestrooms featuring minibars. Bathrooms have bidets and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include babysitting (surcharge), shopping on site, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided at no charge.
Elba Madrid Alcalá has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free return airport shuttle

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Rollaway/extra bed

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors

Room amenities

Bedroom

  • Cot
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Hair dryer

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available

Cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Holiday Inn Madrid Calle Alcala Hotel

Holiday Inn Calle Alcala

Elba Madrid Alcalá Hotel

Elba Madrid Alcalá Madrid

Elba Madrid Alcalá Hotel Madrid

Holiday Inn Madrid Calle Alcala

Elba Madrid Alcalá Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 376 reviews
Rating 8 - Good. 189 out of 376 reviews
Rating 6 - Okay. 29 out of 376 reviews
Rating 4 - Poor. 5 out of 376 reviews
Rating 2 - Terrible. 5 out of 376 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
The only complait i have is the same everyone else has and thats that the air-conditioning was not working. The entire night i had it turned on and it only managed to go from 27c to 26.5c
Stayed 1 night in Sep 2025

10/10 Excellent

Jasleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, conveniently near metro, helpful staff (shout out to Diego), near eating places.
Stayed 1 night in Aug 2024

10/10 Excellent

Estrella, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfortable beds, clean and helpful staff. Beautiful lobby and cafeteria. Great outside covered terrace to enjoy music and drinks. Hotel provides a beautiful van to airport for pick up and drop off of hotel clients. Very happy with the experience.
Stayed 1 night in Jul 2018

8/10 Good

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Varghese, India

Liked: Cleanliness, property conditions & facilities, room comfort
It was close to my Conference Center and it was convenient for me...
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Close to Metro Free shuttle from/to Airport
Stayed 4 nights in Nov 2017

8/10 Good

Gary, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Not very clear about pick up from airport apart from that very good service from reception to cleaners
Stayed 3 nights in Nov 2017

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good
Stayed 6 nights in Sep 2017

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view and proximity

Hotel was excellent. Within walking distance to Royal Palace and Gran Via. Across the street from Train and metro stations plus a shopping mall. Front desk was helpful and accurate in all of their directions and recommendations. Room had a beautiful view of city and can see Royal Palace in the far distance - and you can open windows. Bathroom a bit small and had to frequently request toilet paper. Breakfast was adequate but next door has a small cafeteria where the café con leche and toast are yummy. Definitely recommend restaurant next door Ferreiro it was excellent food and service.
Stayed 1 night in Aug 2017

8/10 Good

N, Uk

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Booked for 1 night as we had a long stopover in Madrid. WiFi was quite weak and breakfast wasn't fantastic but as it was only for one night can't complain. Everything else was perfectly fine to be honest. Walking distance from bus stops and subway station to take you into the centre of Madrid
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a nice time

I was staying in Madrid for just 24 hours and wanted to have a nice place to sleep while I traveled nearby area. Very nice accommodations. Pleased with the service!
Stayed 1 night in Aug 2017

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stressless

Very nice experience.
Stayed 1 night in Aug 2017

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Everything was very good except the wifi is poor. Being there for business, good wifi was needed to do work at night and the wifi was very slow. Otherwise, the staff was friendly and very helpful and the rooms were very nice.
Stayed 8 nights in Jun 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

mary

Liked: Cleanliness
Disliked: Staff & service
Your site advertised shuttle service to airport that is why we booked there however service was not available for us instead we had to order 3 taxeis cost of approx 150.00 euros we could have at our previous hotel for less money..very disappointed in ...no compensationed offered for our inconvience.
Stayed 1 night in Jun 2017

8/10 Good

steve, woodstock,on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with shuttle to Airport

Stayed one night,but pleasant enough. Plenty of restaurants within walking distance-turn right as u leave hotel. Own restaurant only opens certain days but has nice outside covered lounge. Expect many smokers... Generally no complaints,clean comfortable room.

4/10 Poor

Sue, West Palm Beach

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Was very surprised at the lack of staff helpfulnes

Not a very good experience - shuttle does not run on weekends and hotel staff would not explain why or make any accommodation for having to pay a cab 30usd each way to the airport

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, good links to central Madrid with the Metro close by

6/10 Okay

frequent travel, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel staff. Varied in their rules. Seems each one

Each one has his her own rule they make up as we go. Hotel did not provide airport transport but advertise and charge for it

6/10 Okay

juan

Liked: Room comfort
Disliked: Cleanliness
The coffee cups in the room were dirty

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrong location

Wrong location to far from the city , Had to use the traine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

5 minutes walk from metro. Helpful staff in every way.

6/10 Okay

Mike, New Zealand

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room was good quality with great beds. The entire hotel was neat, tidy and nice. But the hotel staff were poor with english and not very friendly. The room service tasted horrible even for simple things like a hamburger and chips.