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Barceló Emperatriz

5.0 star property

Photo gallery for Barceló Emperatriz

Front of property
Lobby
Rooftop terrace
Bar (on property)
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Golden Mile
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Family Deluxe Room

Family Deluxe Room

Family Deluxe Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Deluxe Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 73 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room

Emperatriz Premium Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(39 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tranquility Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Tranquility Deluxe Room

9.6 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Madrid

A stay at Barceló Emperatriz places you in the heart of Madrid, a 4-minute drive from Prado Museum and 6 minutes from El Retiro Park. .This luxury hotel is 2.7 mi (4.4 km) from Royal Palace of Madrid.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Golden Mile - 3 min walk - 0.3 km
  • U.S. Embassy - 5 min walk - 0.5 km
  • Sorolla Museum - 6 min walk - 0.6 km
  • El Corte Inglés - 13 min walk - 1.1 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬5 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪Fanatico - ‬3 min walk
  • ‪Le Chinois - ‬3 min walk

About this property

Barceló Emperatriz

Luxury hotel with a restaurant, near Prado Museum
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring heated floors. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Mutis, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 895 out of 1084 reviews
Rating 8 - Good. 128 out of 1084 reviews
Rating 6 - Okay. 29 out of 1084 reviews
Rating 4 - Poor. 14 out of 1084 reviews
Rating 2 - Terrible. 18 out of 1084 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely amazing! The hotel exceeded all my expectations. From the comfortable rooms to the exceptional service, everything was perfect. I would highly recommend this place to anyone looking for a memorable stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Renier

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is just great; the breakfast hostess is most probably the best in the world.
Stayed 6 nights in Nov 2025

10/10 Excellent

CHARLOTTE RETA MABEL, BASILDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is highly recommended. We had an enjoyable stay. With very attentive and pleasant staff. The breakfast was a treat!!!! So many options to choose from. There's a taxi stand right in front of the hotel. All places of attraction can be reached easily by bus too.Should i find myself in Madrid again, i will definitely go back.
Stayed 6 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 5 nights in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean, quiet. Comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Renier

Stayed 5 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Very good service and staff thank you very much
Stayed 1 night in Nov 2025

10/10 Excellent

manuel

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a really good Hotel, in the future i want this location for my vacations in Madrid
Stayed 1 night in Oct 2025

8/10 Good

Rodrigo

Stayed 1 night in Oct 2025

10/10 Excellent

Shimon

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, outstanding service, environment and more important the staff, attentive to the most unimaginable detail truly exceptional
Stayed 4 nights in Oct 2025

10/10 Excellent

Booker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

ANTONIO

Stayed 2 nights in Oct 2025

10/10 Excellent

Donna Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t eat breakfast there so no comment. Staff was very helpful in answering our question and accommodating our needs. Room was lovely, clean and comfortable. Excellent experience!
Stayed 4 nights in Oct 2025

10/10 Excellent

Teofilo Garcia, Wilmington

Stayed 4 nights in Oct 2025

10/10 Excellent

juan jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been coming to this hotel 3-5 Times a year for the last 4 years Always consistently exceptional
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have the breakfast plan
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff were very helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars indeed!!!

We loved this hotel!!! The rooms were comfortable and everything is well thought out to make you feel like royalty(get it? Spain has a king).Breakfast was delicious with a really excellent array of options to choose from. The best best part is the staff, everyone we had contact with were absolutely spectacular and went out of their way to make you feel welcome. I especially want to thank Diego, who was very helpful and Gema the hostess at the restaurant. That said everyone and I mean everyone was a pleasure to deal with. Highly recommend this hotel!
Stayed 4 nights in Oct 2025