All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Rating 10 - Excellent. 29 out of 62 reviews
10 - Excellent
29
Rating 8 - Good. 24 out of 62 reviews
8 - Good
24
Rating 6 - Okay. 5 out of 62 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 62 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 62 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Daljinder Singh
13 June 2025
Daljinder Singh
Stayed 3 nights in Jun 2025
8/10 Good
Buky
9 Apr 2025
Liked: Staff & service
Disliked: Amenities
Need to update their amenities and bathroom stuff.
Noises from other room guesses because of poor insulation.
Room was spacious and clean, furniture in good condition. Breakfast selection was good. Didn’t try out the gym/spa/pool. Wifi worked fine. Reception was not able to help with train ticket booking (as mentioned in service directory), instead I was referred to a website of train company and had to buy tickets at station in person instead. Apart fron this: worth to come back!
Staff was courteous and friendly. The electronic door lock was defective upon check in and can only be opened by the master key card. The response from the repair team was fast and got it repaired.
I booked a junior suite as the rates are pretty cheaper and the suite is very spacious. Good VIP and welcome platter provided. The lobby lounge has a live band every night and good choice of tasty food but very limited choice of alcoholic beverages. It is a very new hotel about 5 years old and is the hotel of choice for most foreigners coming into town especially for those on business and also very popular with the locals as well. So when I tried to extend for another night, all the rooms were taken up, even on a Thursday! The only room left was the Presidential suite and I had no choice but to take that! But it didn’t cost me too much, about the same price for a deluxe room is a bigger city. All in all , a very pleasant stay, even for a business trip.
Ted
Stayed 2 nights in Apr 2019
8/10 Good
Verified traveller
16 Apr 2019
Verified traveller
Stayed 1 night in Apr 2019
6/10 Okay
Sarina
11 Oct 2018
Liked: Staff & service
Services
Friendly staff but the service provided need improvement. Request for housekeeping. Need second reminder before they provide the service
Had to visit Madiun for business purposes, couldnt find branded hotel like shangrila or sheraton, but found aston. Skeptical at first, but actually not bad. Room is very spacious. They also have conference center so, wasn't disappointed
Front officer said that it was up to them (availibility) to give one queen bed or twin bed since we did not book directly with them. Is that correct Expedia ?
It's very nice hotel at madiun. Friendly hotel staff and great foods
su
8/10 Good
Jon, Diss, Norfolk, UK
7 Mar 2017
Liked: Cleanliness, staff & service, room comfort
A good budget hotel
Why have this section when I am not allowed to say how good the staff were or say their names.
Mention the accident I had and how helpful the hotel was and upgraded our room.