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Tru by Hilton Madison West, WI

2.5 star property

Photo gallery for Tru by Hilton Madison West, WI

Reception
Lobby
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View map
8102 Watts Rd., Madison, WI, 53719
  • West Towne Mall
    ‪11 min walk‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • Camp Randall Stadium
    ‪12 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madison

Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. .This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.

What's nearby

  • West Towne Mall - 11 min walk - 1.0 km
  • University of Wisconsin-Madison - 12 min drive - 10.3 km
  • University of Wisconsin Hospital and Clinics - 12 min drive - 10.3 km
  • Camp Randall Stadium - 12 min drive - 11.7 km
  • Alliant Energy Center - 13 min drive - 15.7 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • Rocky Rococo Pan Style Pizza
  • Macs Mac & Cheese Shoppe

About this property

Tru by Hilton Madison West, WI

Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1002 reviews
Rating 8 - Good. 179 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of what is really important in a hotel but trimmed of all the not-so-important things resulting in more value for money
Stayed 6 nights in May 2025

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms were very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Stayed 4 nights in Feb 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend stay

We stayed for College Graduation. Very clean. Breakfast was very good. I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hotel with a Vibe.

It was a refreshing change from the same old generic hotels. We actually hung out in the Lobby. Colors are Bright and Inviting. The Staff was very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Pam

Liked: Cleanliness
Front desk young lady was very helpful merging our back to back reservations.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities, breakfast, and not far from downtown. Highly recommend for a stay, will be coming back when I visit Madison.
Stayed 2 nights in May 2025

6/10 Okay

Laurie, Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I called the hotel to assure that it was very close to the university of Wisconsin Madison campus they said it was very very close but it turns out it’s actually not downtown at all not near the campus. It’s a 1520 minute drive to the campus.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Natasha

Stayed 1 night in May 2025

10/10 Excellent

Calada

Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, breakfast was yummy make your own pancakes love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that they have electronic vehicle Chargers here, was able to charge my car overnight for a very affordable price. I also really enjoyed the breakfast that they had in the morning, including the fresh pancake machine and the egg white frittatas! The person working the front desk when I checked in was super nice and accommodating, despite it being an ungodly late hour. Big thanks to them!
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Stayed 3 nights in Apr 2025

2/10 Terrible

Todd

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the reservation for the wrong day 5 minutes later they would change or refund my money
Stayed 1 night in Apr 2025

10/10 Excellent

Nita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient quick hotel and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive experience

Hotel was immaculate and room was well-appointed. All interactions with staff were very positive. I will stay at Tru Hilton hotels again!
Stayed 1 night in Apr 2025

8/10 Good

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great visit. Staff was very helpful and friendly. My only issue was that the body wash in the shower was empty upon arrival, but the front desk handled it for me. Would have loved a streaming service on the tv or chrome cast but overall was a great stay at a decent price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would definitely stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Yazan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025