2/10 Terrible
Tammy
15 Feb 2026
Disliked: Amenities, property conditions & facilities
Terrible staff support. I have previously stayed here and had a great experience with a wonderful person at the front desk. However yesterday, Feb., 14th, was an entirely different experience. The hot tub was broke which was the entire reason we chose the hotel. The very unhelpful and rude woman at the front desk said she could do nothing for us, including refund our room. The best she could so was send us to a different hotel to use the hot tub, requiring a car ride to get there. After she advised I contact Expedia for help, I waited 40 minutes on the line before being disconnected! This was a significant impediment to our trip, wasting 2 hours of our Saturday evening trying to sort it out.
Tammy
Stayed 1 night in Feb 2026






















