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Comfort Inn & Suites Madison - Airport

2.5 star property

Photo gallery for Comfort Inn & Suites Madison - Airport

Indoor pool
Lobby sitting area
Premium bedding, desk, laptop workspace, blackout curtains
Room amenity
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View map
4822 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪9 min walk‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Camp Randall Stadium
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(44 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(57 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madison

Located in Madison, Comfort Inn & Suites Madison - Airport is connected to the convention center, a 1-minute drive from East Towne Mall and 11 minutes from Ho-Chunk Gaming Madison. .This hotel is 5.9 mi (9.5 km) from Capitol Square and 6 mi (9.7 km) from Wisconsin State Capitol.

What's nearby

  • East Towne Mall - 9 min walk - 0.8 km
  • Capitol Square - 14 min drive - 10.9 km
  • Wisconsin State Capitol - 14 min drive - 11.2 km
  • University of Wisconsin-Madison - 16 min drive - 12.3 km
  • Camp Randall Stadium - 17 min drive - 13.4 km

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Culver's - ‬16 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬12 min walk

About this property

Comfort Inn & Suites Madison - Airport

Pet-friendly hotel with free breakfast connected to the convention center in Madison
Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite from the snack bar/deli serving guests of Comfort Inn & Suites Madison - Airport. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madison? This hotel has 3595 square feet (334 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 miles
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,595 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (192 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Comfort Inn & Suites Madison - Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Paula

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This place is in dire need of upkeep
Stayed 5 nights in May 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Parking was free, however limited had to park in the back of building that area had a few homeless people that appeared to possibly live back there. Didn’t feel safe. I only received towels when I asked. Once in the room they did not clean the bathroom when they delivered the towels, only made up one of the beds and the floor didn’t appear to be vacuumed when we arrived.
Stayed 4 nights in May 2025

8/10 Good

Brandon

Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Serge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. Staff very friendly and helpful.
Stayed 3 nights in May 2025

8/10 Good

Karla, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for graduation weekend. We felt safe and comfortable throughout our stay. The front desk staff was wonderful and there for anything you needed!
Stayed 3 nights in May 2025

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s good. No complaints.
Stayed 1 night in May 2025

4/10 Poor

Gustavo

Travelled with family
Disliked: Property conditions & facilities, room comfort

not the best

Place was very old, showed low to no maintenece.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. They held our luggage as we arrived very early in the morning, and we didn't want to haul it around sight-seeing. Reasonably priced. Across from shopping and eating. Rooms were comfortable and clean.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Sue

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great
Stayed 7 nights in Apr 2025

6/10 Okay

Kayla

Disliked: Property conditions & facilities
T
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2025

8/10 Good

Rob

Business traveller, Travelled with family
Liked: Staff & service

HOTEL.COM GIFT CARD EPIC FAILURE!!!!!

The Hotel.Com Check-In was an EPIC FAIL because we we had saved up and purchased a Hotel.Com GIFT CARD to use for our room payment. Only to find out upon check-in that you can only use the Hotel.Com GIFT CARD when selecting a Room with the Prepayment Option. The Comfort Inn Staff was kind enough to us into the 2 rooms we had reserved and planned to pay for with a HOTEL.COM GIFT CARD.
Stayed 2 nights in Apr 2025

6/10 Okay

Omar

This comfort in was not comforting at all. The Room was smelly, the hallways was filled with cigarette smoke, the fan in the bathroom had a very loud noise coming from it and there was dog poop all over the grass in the parking area
Stayed 1 night in Apr 2025

10/10 Excellent

Steven, Mosinee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Great room
Stayed 1 night in Apr 2025

10/10 Excellent

jacque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good job

Very nice location accessible to the highway and city.
Stayed 3 nights in Apr 2025

8/10 Good

Kurt

Business traveller
Liked: Cleanliness, property conditions & facilities
Has a good breakfast. Rooms were good sized . Good accessible parking. However , construction occurring on rear of building, just messy in that area. Will stay here again when needed. My wife is having multiple surgeries at. Madison East hospital and is just minutes away.
Stayed 1 night in Apr 2025

8/10 Good

Mishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Liked my room. It’s just the tv was not working maybe dish issues else everything was okay. Room was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

JAYJEET, Brooklyn Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
The hotel was clean and nice.. Only problem was that we were awaken around 2 am from people talking loud in the next room.
Stayed 1 night in Apr 2025

2/10 Terrible

Jess

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel used to be a really nice place to stay. But with the change in ownership, and the constant rotation of inept general managers; there's very little left that's positive to note. The assistant general manager spends her entire day keeping disgruntled residents happy; and she does a fantastic job. She's honestly the main reason anyone comes back to this hotel. Other than the one shinning light she provides; this place has really gone to trash. We've stayed here over and over again, and the last time will be our very last time.There's just nothing redeeming anymore about this place. It's overpriced for the amenities it claims to offer; the majority of the current staff are relatives, or friends of the new owner. And the lack of caring, as well as the down right snobby demeanor, make it a very unpleasant experience. It's nothing like it used to be. And we will never spend our money at this hotel again. They need to seriously change how they treat people. Stay away if you can.

2/10 Terrible

Jessi

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel advertises that they "Treat you like Family" but that couldn't be further from the truth. Most of the front desk staff is rude, dismissive, and downright apathetic to the customer's experience The toilet seat in our room was broken, the TV stopped working after a few days, the room in the phone provided by the hotel didn't ring. When we asked for things to be fixed, we got brushed aside. I had to spend an entire day trying to find someone who could locate a roll of toilet paper. Half the rooms are jammed full of construction material. They don't fix, or maintain anything in the rooms; and you're made to feel like you're inconveniencing them when you ask for service. They refuse to let you take the complementary breakfast out of the public room it's provided in; having house keepers, front desk staff, and anyone who sees berate you for wanting to eat your free food in your room. There are quiet hours posted from 10pm-6am; but they're completely ignored. There were kids running up and down the hallways, people yelling and slamming doors; cops constantly circling the parking lot. The back parking lot isn't even viable; consumed with containers of construction materials, with dangerous nails and broken boards scattered everywhere. If you leave your car unlocked, it will be stolen from. There's homeless people everywhere that ask you for anything. It's insanely expensive, and desperately needs new management and ownership.
Stayed 1 night in Mar 2025