The reason we chose is property is because it was listed as having a restaurant in the lounge, it had neither. We approached the staff regarding this inconsistency in “we know”. We try to enjoy the pool/spa, however, mini broken tiles in the spa and zero working jets along with very slick surface around the wet areas, causing us to slip. A couple in front of us complained that most of their electrical outlets were not working and they didn’t have enough water pressure to brush their teeth, they were offered no accommodation, they tried to cancel their next nights reservation and were told they would be recharged for it regardless. The people in line behind us complaining that they had to use condoms in their bed and ended up sleeping in their car, we’re also offered no refund or apology.