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Crowne Plaza Maastricht by IHG

4.5 star property

Photo gallery for Crowne Plaza Maastricht by IHG

2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Minibar, in-room safe, desk, laptop workspace
Exterior
Front of property
Premium Room, 2 Single Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • Spa

Explore the area

View map
Ruiterij 1, Maastricht, 6221 EW
  • Place, Market
    ‪12 min walk‬
  • Place, Vrijthof
    ‪12 min walk‬
  • Place, Mecc Maastricht
    ‪4 min drive‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Premium Room, 2 Queen Beds, River View (River Meuse View)

Premium Room, 2 Queen Beds, River View (River Meuse View)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Premium Room, 1 King Bed (Walk-In Shower)

Premium Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (Plein 1992)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • 57 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • 57 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed (with Loft)

Minibar, in-room safe, desk, laptop workspace

Standard Loft, 1 King Bed (with Loft)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Maastricht

A stay at Crowne Plaza Maastricht by IHG places you in the heart of Maastricht, within a 15-minute walk of Vrijthof and Centre Ceramique. .This luxury hotel is 0.3 mi (0.5 km) from Yogaplace Maastricht and 0.5 mi (0.8 km) from Fair Play Casino Maastricht.

What's nearby

  • Basilica of Our Lady - 6 min walk - 0.5 km
  • Market - 12 min walk - 1.0 km
  • Vrijthof - 12 min walk - 1.0 km
  • Maastricht University - 12 min walk - 1.0 km
  • Mecc Maastricht - 4 min drive - 2.6 km

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 9 min walk
  • Maastricht (MST-Maastricht - Aachen) - 17 min drive

Restaurants

  • ‪Festival TREK - ‬6 min walk
  • ‪Café Zuid - ‬4 min walk
  • ‪Servaas Café - ‬3 min walk
  • ‪Bikke - ‬1 min walk
  • ‪Coffeelovers - ‬2 min walk

About this property

Crowne Plaza Maastricht by IHG

Luxury hotel with 2 restaurants connected to the convention center in Maastricht
Crowne Plaza Maastricht by IHG offers 174 accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Make yourself at home in one of the 174 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Restaurant de Mangerie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Maastricht? This hotel has 10071 square feet (936 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant de Mangerie - This restaurant serves breakfast, lunch, and dinner.
Le club d Artagnan - This bar specializes in Mediterranean cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Le club d Artagnan
  • Restaurant de Mangerie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (10,071 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29.50 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht by IHG Hotel
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht by IHG Maastricht
Crowne Plaza Maastricht by IHG Hotel Maastricht

Crowne Plaza Maastricht by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 367 out of 957 reviews
Rating 8 - Good. 407 out of 957 reviews
Rating 6 - Okay. 114 out of 957 reviews
Rating 4 - Poor. 44 out of 957 reviews
Rating 2 - Terrible. 25 out of 957 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johan

Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Stayed 2 nights in Aug 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
This would be a 5 but for one issue. A hotel of this price should have a refrigerator that refrigerates. I was told "oh, we have a different system here. It won't make your item cold, but if you put something in it, it will maintain its temperature." I pointed out that then it was not a refrigerator. They shrugged. That aside, it was fine. Request a river view room. Skip breakfast however - 30 euros is a bit much.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at. good location in Maastricht. around the property could use some cleaning/cleanup
Stayed 2 nights in Jul 2025

4/10 Poor

Howard

Travelled with partner
Disliked: Staff & service
Crowne Plaza is a mixed bag - good front of house but cold food and argumentative waiting staff make it less enjoyable.
Stayed 2 nights in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and very clean. Staff were very friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everything was lovely, staff very friendly and helpful, excellent parking facilities and a great hair dresser on the premises who I would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Roman

Stayed 1 night in Jun 2025

4/10 Poor

Safa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room with breakfast but I was surprised that this was not recorded in their system which had incurred about 130 Euros plus taxes.
Stayed 4 nights in Jun 2025

6/10 Okay

anthony

Travelled with partner
Bar service extremely good. Went above and beyond. Woken in the morning by workmen hammering next door. When asked at checkout about I stay i mentioned then being woken by workmen and no warning and the receptionist shrugged her shoulders and said that doesn’t normally happen! Also forgot to give us the ticket to get out of the csrpark
Stayed 1 night in Jun 2025

2/10 Terrible

Quddus Olalekan

Stayed 4 nights in May 2025

8/10 Good

Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs better trained staff. Because the wifi signal in my room was weak causing a slow internet access, I went to the front desk to see if other room with a stronger signal was available, but one of the staff basically told me to suck it up. He said you might be used to a fast internet, but I had to put up with the slow access. I could not believe my ears. I thought hotels like Crowne Plaza have highly professional staffs?
Stayed 4 nights in Apr 2025

6/10 Okay

Andy

Did not like room. Hotel could not move us as it was full
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Stayed 5 nights in Apr 2025

10/10 Excellent

Melanie, Weyburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, spa was great, beds comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Punit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

jerzy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..
Stayed 2 nights in Apr 2025

10/10 Excellent

Aneta, Morton Grove

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with amazing staff and great location. Walking distance to everything.
Stayed 3 nights in Apr 2025

8/10 Good

Nigel, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here. Only disappointment was that I could hear everything in the room next to mine through an adjoining door. But a nice spacious room, beautiful breakfast room overlooking the river with a good spread of food. Well positioned of course for the train station, shopping or a short bus ride to the MECC
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service really good. I booked last minute requested a crib and after 10 mind I got a message that everything was ready for my arrival. King bed really comfortable. Only bad thing is that a guest activate the alarm at 3 am in the morning and me and my family were not able to sleep again ;( the technicians came to the floor ans checked properly until discovered it wasn’t real fire
Stayed 1 night in Mar 2025

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service
The hotel in the middle of town. Walkable from the shops. the breakfast section was really good. The bar was very nice too.
Stayed 3 nights in Feb 2025

4/10 Poor

Nadine

Preis Leistung nicht gut

Preis Leistung leider nicht so toll. Das Hotel ist sehr zentral ABER das Frühstück war nicht gut bis auf das Obst. Da habe ich für 28€ (!) Pro Frühstück mehr erwartet! Der Fernseher hat nur 2 deutsche Programme empfangen und dauernd wurde das Signal gestört. Da bin ich besseres aus Afrika gewöhnt! Die Nachttischlampe hat nicht funktioniert. Aus der Dusche kam sehr wenig Wasser mit sehr wenig Druck. Alles in Allem würde ich das Hotel nicht nochmal buchen. Schade.
Stayed 2 nights in Jan 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness
Our 2 night stay at the hotel was very expensive especially as it didn't include breakfast. The room had not been cleaned properly as there was dust on the lamp shades, on the door 'swing' hinge (top of door), and the bathroom floor had not been cleaned properly as there were hairs on it. I appreciate everybody has their own preference when it comes to mattresses but the mattress on the king size bed was extremely soft as was the mattress topper. The cups for tea/coffee were very small and were not washed when the room was cleaned.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Fantastic stay! Very clean, amazing breakfast! 10 min from train station and both markets. Excellent service! I had lost my bag on the train and the front desk was fantastic at helping me get it back
Stayed 2 nights in Dec 2024