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OYO The Chiltern Hotel

3.0 star property

Photo gallery for OYO The Chiltern Hotel

Standard Room, 2 Single Beds
Lift
Breakfast and dinner served
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Waller Avenue, Luton, England, LU4 9RU
  • Place, Kenilworth Road Stadium
    ‪2 min drive‬
  • Place, Luton Mall
    ‪4 min drive‬
  • Place, University of Bedfordshire
    ‪4 min drive‬
  • Airport, London (LTN-Luton)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Family Room For 4

1 bedroom, desk, free WiFi, bed sheets

Standard Family Room For 4

  • Sleeps 4

View all photos for Standard Twin Room

1 bedroom, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

Similar properties

Standard Twin Room, 2 Single Beds
Thistle Express London Luton
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
3.9 out of 5, Good, 1,236 reviews
The price is AU$140
includes taxes & fees
20 Nov - 21 Nov
Thistle Express London Luton

About the area

Luton

With a stay at OYO The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. .This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • Grosvenor Casinos - 4 min drive - 3.4 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • Leagrave Station - 20 min walk
  • Luton Airport (LTN) - 13 min drive

Restaurants

  • ‪T’z Treats - ‬8 min walk
  • ‪Alankar Restaurant - ‬2 min drive
  • ‪Rathiga Restaurant - ‬2 min drive
  • ‪Domino's Pizza - ‬11 min walk
  • ‪McDonald's - ‬5 min walk

About this property

OYO The Chiltern Hotel

Hotel in Luton with a 24-hour front desk and a restaurant
OYO The Chiltern Hotel offers 97 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
This smoke-free hotel has 3 floors in 1 building and offers wheelchair access.
Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Chiltern Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.5 for adults and GBP 10.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

OYO The Chiltern Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 83 out of 578 reviews
Rating 8 - Good. 171 out of 578 reviews
Rating 6 - Okay. 142 out of 578 reviews
Rating 4 - Poor. 97 out of 578 reviews
Rating 2 - Terrible. 85 out of 578 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

We booked to stay as we had a very early morning flight to Italy from Luton airport. Our flight was changed against our knowledge and wishes to another day, also to an early morning flight and the hotel refused to change our booking for a different day. We left the Uk earlier then expected so we’re not in the UK to use the room on the originally booked date that they would not refund or change the date even for a extra fee so we lost the price of the room and had to book and pay for another hotel as we were not giving this hotel any more money for the night before we did actually fly. Very bad service waste of money would never book again
Stayed 1 night in Jul 2025

4/10 Poor

Gareth

Disliked: Property conditions & facilities
Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy

Stayed 1 night in May 2025

10/10 Excellent

deborah

Stayed 1 night in Jun 2025

8/10 Good

Steve, Sidcup

Stayed 5 nights in Jun 2025

2/10 Terrible

Dennis

Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and adequate but no dining facility
Stayed 1 night in May 2025

6/10 Okay

Sushmithan

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower door fell off

Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, quick check in, excellent stay before our flight from luton.
Stayed 1 night in May 2025

4/10 Poor

Gulnar

Staff at check in to be more experienced and polite to visitors
Stayed 1 night in May 2025

10/10 Excellent

Vitor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price very good place
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, dusty rooms with a horrid smell

The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
Stayed 1 night in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was an amazing stay and the staff were friendly.
Stayed 1 night in May 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Am sooo hapyyyy room is very clean and safe place
Stayed 1 night in May 2025

10/10 Excellent

Hussnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Stayed 1 night in Apr 2025

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disgusting place

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Stayed 1 night in Feb 2025

2/10 Terrible

Callum

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025