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Tru By Hilton Lumberton

2.5 star property

Photo gallery for Tru By Hilton Lumberton

Terrace/patio
Meeting facility
Iron/ironing board, free WiFi
Exterior
Snack bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View map
220 Jackson Ct, Lumberton, NC, 28358
  • Place, UNC Health Southeastern
    ‪4 min drive‬
  • Place, Robeson County Museum
    ‪7 min drive‬
  • Place, Luther Britt Park
    ‪7 min drive‬
  • Airport, Fayetteville, NC (FAY-Fayetteville Regional)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi

Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Dining
SpringHill Suites Lumberton
  • Pool
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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,014 reviews
The price is AU$190
includes taxes & fees
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SpringHill Suites Lumberton

About the area

Lumberton

Located in Lumberton, Tru By Hilton Lumberton is a 4-minute drive from UNC Health Southeastern and 7 minutes from Robeson County Museum. .This hotel is 3.9 mi (6.3 km) from Carolina Civic Center and 5.1 mi (8.2 km) from Luther Britt Park.

What's nearby

  • UNC Health Southeastern - 4 min drive - 4.9 km
  • Carolina Civic Center - 6 min drive - 7.8 km
  • Robeson County Museum - 7 min drive - 8.1 km
  • Luther Britt Park - 7 min drive - 8.5 km
  • University of North Carolina at Pembroke - 26 min drive - 28.0 km

Getting around

  • Fayetteville Regional Airport (FAY) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬12 min walk

About this property

Tru By Hilton Lumberton

Hotel in Lumberton with free breakfast and a fitness center
Tru By Hilton Lumberton offers 69 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided. This Lumberton hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 69 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • Built in 2025
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Lumberton Hotel
Tru By Hilton Lumberton Lumberton
Tru By Hilton Lumberton Hotel Lumberton

Tru By Hilton Lumberton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 125 reviews
Rating 8 - Good. 16 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 2 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rene

Stayed 1 night in Jul 2025

10/10 Excellent

Christine S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, our dog Max, and I travel I-95 from Virginia to Florida 3-5 times a year. Along the route we often find dog-friendly hotels and dog-designated rooms are often a little “doggie”—that is smelly, not as clean as we’d like, and often in need of updating 😵‍💫 This is the case across reputable mid-range brands, in part, because of high volume along I-95. Over the past couple of years we’ve found the TRU hotel brand and have been impressed. The nice new TRU just off I-95 in Lumberton is an excellent example! It is light, spacious, and well maintained. It is right off the highway and it a convenient stop because of other nearby grocery and pharmacy shopping, dining, gas, etc.
Stayed 1 night in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great room.
Stayed 1 night in Jul 2025

10/10 Excellent

Shyneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new property with free breakfast. Would recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was new! The breakfast was far by the best compare to others! Will stay again if I come out this way again
Stayed 1 night in Jul 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Nice clean place.
Stayed 1 night in Jun 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete Garbage,brand new and should be shut down

Place needs to be shut down. Brand new bldg, as soon as you walk in the counters are bubbling up and need replacing. Checked into our room, TV didn’t work, refrigerator to store my shots in did not work, none of the outlets worked. I took a shower only to come out to the bedroom floor flooded from the shower. Went to the front desk, advised them of all the issues and that I will not be staying there. They promised a refund within 5 days. I had to go down the street and stay at Spring Hill suites (100% recommend). Now that I’m home from vacation after 2 weeks I am dealing with Tru by Hilton because they never processed my refund. If you call the call center they are unable to get an answer via phone to that location so now they have to open a case and say I’ll hear “something” within 72 hours. Will never stay at a Tru By Hilton again
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, beautiful room and the lobby was exquisite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were clean, good breakfast options. The common area had a pool table and games which were fun for our kids
Stayed 1 night in Jun 2025

6/10 Okay

Mary jo

Liked: Cleanliness, property conditions & facilities
My 76 year old husband had to make five trips to our room because the hotel only had 4 or. 5 carts on a Friday night and people kept them in their room for the next morning check-out. How do we know? At 8:00AM on Saturday, there was only one cart there. Someone must have checked out. Thank goodness that he didn’t have to make the same number of trips. He has a new hip and needs a new knee. I use a mobility scooter, so I am not much help. The hotel either more carts or a GPS on those carts to see where they are. Disabled and elderly people need help and businesses need to consider that. Hold one cart for such patrons or get more carts. I was truly concerned for his health and feared that he would pass out in the heat. And no microwave? We were exhausted and just wanted to heat some leftovers in the room. Do we need to consider the next level hotel for such amenities? We were just traveling from our place in Florida to our home in Pennsylvania and just needed to spend the night. The breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keon

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRU properties are my preferred stay. Upscale and reasonable
Stayed 1 night in Jun 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stay was great. Room was very clean. Breakfast was super!!!! The only thing that bothered us was at check in. We along with others had to wait for someone to come to the front desk to cjek us in. Only a few minutes but waiting is not the first thing for a check in
Stayed 1 night in Jun 2025

2/10 Terrible

Hilda

Terrible experience – never staying at Tru by Hilton again I’m extremely disappointed and frustrated. I booked and paid for my room at Tru by Hilton in Lumberton, NC through Expedia three days in advance. The reservation was confirmed. But when I arrived after a 12-hour drive from Florida, the front desk told me my booking didn’t exist in their system. Even after I gave them my confirmation number, they claimed it was under someone else’s name. I asked for a manager—guess what? They said there wasn’t one! Seriously? After all that, I was forced to pay AGAIN for a different room that was smaller and didn’t have the features I originally paid for. No explanation, no apology, no accountability. In the end, I spent nearly $400 for a stressful, disappointing stay. Absolutely unacceptable. I will never stay at this hotel or any Tru by Hilton again, and I strongly suggest others avoid it too.
Stayed 1 night in Jun 2025

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service
Terrible experience – never staying at Tru by Hilton again I’m extremely disappointed and frustrated. I booked and paid for my room at Tru by Hilton in Lumberton, NC through Expedia three days in advance. The reservation was confirmed. But when I arrived after a 12-hour drive from Florida, the front desk told me my booking didn’t exist in their system. Even after I gave them my confirmation number, they claimed it was under someone else’s name. I asked for a manager—guess what? They said there wasn’t one! Seriously? After all that, I was forced to pay AGAIN for a different room that was smaller and didn’t have the features I originally paid for. No explanation, no apology, no accountability. In the end, I spent nearly $400 for a stressful, disappointing stay. Absolutely unacceptable. I will never stay at this hotel or any Tru by Hilton again, and I strongly suggest others avoid it too.
Stayed 1 night in Jun 2025

10/10 Excellent

Madeleine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate, staff was amazing and friendly. Very convenient location off 95. This place is very safe, especially for solo travelers.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

MARV

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place right off I95

I needed to stop after long traffic accident and found this hotel quick and a little later than I normally book. Loved the staff and very clean.
Stayed 1 night in Jun 2025