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FirstName Toulouse by Hyatt

4.0 star property

Photo gallery for FirstName Toulouse by Hyatt

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Room service

Explore the area

Map
84, allées Jean Jaurès, Toulouse, Haute-Garonne, 31000
  • Place Wilson
    ‪7 min walk‬
  • Place du Capitole
    ‪12 min walk‬
  • Basilica of Saint-Sernin
    ‪14 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Restaurant

Mama Shelter Toulouse

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (444)
The price is AU$342
for 1 room
includes taxes & fees
20 May - 21 May
Mama Shelter Toulouse

FirstName Toulouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 518 out of 862 reviews
Rating 8 - Good. 270 out of 862 reviews
Rating 6 - Okay. 50 out of 862 reviews
Rating 4 - Poor. 20 out of 862 reviews
Rating 2 - Terrible. 4 out of 862 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness was excellent! Will stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, country, staff, food, loved it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A liitle too sparse for shopping and eating. But I am old.
Stayed 4 nights in Oct 2024

4/10 Poor

edy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The best thing about this hotel is the staff reception and restaurant staff are excellent. They are friendly and helpful. The one person I would single out is Guillame at reception. he was extremely helpful in helping with my issues with the room. I had changed rooms during both of my stays in the past 10 days because of the dirty carpet the first time and construction workers working directly above me the second. The carpets in the two rooms I was had really dirty carpets (maybe because of their age) and the bath tubes had mould around the edges. I acknowledge that the hotel is trying to do some renovation so maybe it will be better in the future for other guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and very helpful. Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a city hotel, great service at the front desk. Very convenient for the train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great room. Easy parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a quick look-see around the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Raissa, Westmount

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Adrien, were very helpful and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Renli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel twice during this week's visit to Toulouse. I will stay here again if I come to Toulouse again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this hotel, it's in walking distance to important attractions. Hotel is very clean and nice. I had some sort of medical emergency and the front desk clerk Lorys was super helpful and caring. Help us find the right person to temporarily relive the symptom and later find a doctor nearby, be our interpreter in our communication due to we can't speak French, check on us periodically to see if we need any other help. I am so thankful that I stayed in Pullman hotel and had such a nice front desk personal to help me going through a difficult time. I will definitely stay here again and recommend others to stay in this hotel too.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience despite construction work.

Hotel location facilities and internal condition were very good. The building was however scaffolded and the builders started work at around 10am causing noise and dirt. Fortunately we left the building at around that time so for us there was no great inconvenience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Amazing hotel, the location is excellent right in the heart of Toulouse. Room was spacious and spotless. All of the hotel staff were brilliant and nothing was too much trouble for them. Cocktails in the hotel bar were lovely and would recommend the breakfast which is plentiful with great choice. Would highly recommend this hotel if you’re thinking of staying in Toulouse.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff got an average rating due to 2 conflicting ratings. The front desk check in and receptionist was excellent. In contrast the restaurant staff was quite poor. There was no one in the restaurant and when we sat down and started to order food, we were told we were not in the restaurant seating and had to move 15 feet over to a different table in a large empty room to qualify to order dinner. This was all while the staff was not very friendly. They charged high prices for what is probably the worst food in all my travelling. They must have had prepared meals in the back that they pawned off as freshly prepared. After telling us, two of the few dishes were no longer available, my daughter ordered one of the alternative entrées and was told they just sold the last one. We all had to order the same chicken dish, which had chicken breast, which literally was chicken paste due to how it was prepared or cooked it. It was inedible. Facilities were pretty good.
Stayed 1 night in Jun 2024

6/10 Okay

Raymundo

Travelled with partner
Disliked: Cleanliness
Room’s rug was dirty and made the room smelly. Bed only had one pillow and two shams and they were lumpy and badly beaten. Staff was ok. Not nasty but not extra friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. The service was fantastic! Toulouse was a beautiful new town for us to discover and the Pullman staff was delightful.
Stayed 7 nights in May 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit

Check in was exceptionally friendly and informative. We had three rooms and everyone was very happy the bedrooms were spotless. We will return for sure.
Stayed 1 night in May 2024

8/10 Good

Ruth Hubbard Raser

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for two nights- all very straight forward. Breakfast was great with delicious options. Staff seemed not to know that Dining room would not open Sunday night. - eventually I had room service when dining room failed to open having been told first 6pm then 6:30 then 7pm Was expecting to have a puppy anyway on the second night and so didn’t change from room with damaged carpet(puppy did not contribute to damage) All went well. The lobby looks great this time around and I was very glad for convenience of Cathedral near by . Sorry not to have been able to shop in Toulouse (Sunday) as this was convenient to what I would have enjoyed and did enjoy from my longer trip, 6 years ago
Stayed 2 nights in May 2024

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel but don't use the bar

Nice hotel with attentive reception staff. Annoyingly had to wait an hour for the rooms to be made up despite getting there at 6pm. Bar staff availability seemed to be a major problem. Despite being open there was never anyone around. Breakfast was very expensive at €32 per head even for kids so we went out every morning.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but had to wait for bar service!
Stayed 3 nights in Apr 2024