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Boutique Hotel KARL

3.0 star property

Photo gallery for Boutique Hotel KARL

View from property
Family Room, Balcony, River View | Private kitchen
Breakfast area
Superior Double Room, River View
Superior Double Room, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
St.-karli-quai 12, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, Chateau Guetsch
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room, Balcony, River View

Double Room, Balcony, River View

Double Room, Balcony, River View

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Balcony, River View

Triple Room, Balcony, River View

Triple Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View

Superior Double Room, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, River View

Superior Triple Room, River View

Superior Triple Room, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Balcony, River View

Family Room, Balcony, River View | Living area

Family Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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Exterior
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4.2 out of 5, Very good, 677 reviews
The price is AU$403
includes taxes & fees
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About the area

Lucerne

With a stay at Boutique Hotel KARL in Lucerne (Old Town Lucerne), you'll be a 3-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. .This hotel is 0.1 mi (0.2 km) from Mill Bridge and 0.2 mi (0.4 km) from Lucerne Town Hall.

What's nearby

  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • Chateau Guetsch - 9 min walk - 0.7 km
  • KKL Lucerne - 11 min walk - 0.9 km
  • Lion Monument - 11 min walk - 1.0 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 13 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Mill'Feuille - ‬4 min walk
  • ‪Wirtshaus Taube - ‬7 min walk
  • ‪Ammos - ‬7 min walk
  • ‪La Terrazza - ‬6 min walk
  • ‪Alpchalet - ‬5 min walk

About this property

Boutique Hotel KARL

Riverfront hotel in Lucerne with a coffee shop
Boutique Hotel KARL offers 34 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 30 per night)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 30 per night (656 ft away)
  • Pet fee: CHF 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Tourist
Tourist Hotel Lucerne
Tourist Lucerne
Boutique Hotel KARL Hotel
Boutique Hotel KARL Lucerne
Boutique Hotel KARL Hotel Lucerne
Boutique Hotel KARL Swiss Quality
Karl Swiss Quality Boutique Hotel
THE TOURIST CITY RIVER HOTEL LUCERNE

Boutique Hotel KARL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 512 reviews
Rating 8 - Good. 159 out of 512 reviews
Rating 6 - Okay. 43 out of 512 reviews
Rating 4 - Poor. 9 out of 512 reviews
Rating 2 - Terrible. 10 out of 512 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. It’s beautiful and in a very nice location and close to everything . The staff were super friendly and helped with lot of information. Must stay if you are in this city !!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location. The weather was perfect, however I forgot to notice that there wasn't any air conditioning. Ceiling fans and floor fans did the job plus you could open the windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Rose at the front desk was welcoming & extremely helpful & kind. Rooms were clean & spacious. Complimentery breakfast was amazing!
Stayed 2 nights in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel, its a school and you will be a case study. The area is unsafe for a solo female traveler. The online pictures do not match the actual hotel. The hotel room looks like a college dorm room. The area is very dark and dim with sketchy people around. The curtains do not completely close on the window, the screen door to the balcony is flimsy and not secure, the door key barely works. Upon check-in I was standing out in the rain for over 15 mins as there was no way to enter the building. There was nobody there from 10 pm to 7 am with nobody to address any issues or safety concerns. I left the hotel as I didnt feel comfortable sleeping there. I messaged the hotel about my safety and security concerns and they not only refused to provide me with a refund, they totally ignored my complaint and didnt have the decency to respond. I would discourage anyone from booking here as the amount you pay is totally not worth what you get. This hotel is a complete tourist trap and they will take your money without offering anything in return.
Hotel is a school
Reception at night
Hotel lobby
Street hotel is on
Stayed 1 night in Jul 2025

8/10 Good

wasif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good but rooms are small and there is no AC
Stayed 2 nights in Jul 2025

10/10 Excellent

P

Stayed 1 night in Jul 2025

10/10 Excellent

Farzana, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was very spacious for our family of 5. Everything is nearby. The view from room was amazing. Breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay & breakfast. Kids got extra treatment at breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Rockie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. The room was great for the 3 of us; we had plenty of room. The only problem was leaving the sliding door open for the cool breeze - the bugs seem to find their way I will stay here again when I am back in Luzern.
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Amenities
Great location Modern hotel a short walk into the old town
Stayed 1 night in Jul 2025

4/10 Poor

Ange

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only thing we enjoyed was the location. This hotel is far from boutique and does not seem to .atch the images and description. It feels like a school dorm or old hospital turned accommodation. While our room size was good for a triple, we baked in the room with no air conditioning it was cooler outside tgan in this oven. We coukd not wait to leave which is a shame as Lucerne is soooo beautiful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KARL is a beautiful boutique hotel very convenient to central Lucerne. Staff is very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Sudhakar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony Room with very nice views

I stayed at this Hotel with family for 3 nights. We booked a balcony room which had nice river views. The room was spacious & clean. The best highlight of our stay was the spread of breakfast they offer. Rate it 5/5. The Hotel staff was awesome. The only reason i did not give the overall rating of 5/5 is because the Hotel room did not have an AC. It was very hot last week of June in Lucerne. Having an AC Hotel would have been better. The hotel room did have a fan & they offered us an extra floor fan too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing view from room was wonderful. Breskfast yummy. Would have been nice to have ac in heat wave and a small refridgerator innroom
Stayed 4 nights in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Hotel desk could not be friendlier or more helpful. Regretfully there was no air conditioning and the weather was above average temperatures. It was a very pleasant stay though!
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, comfortable and clean, included breakfast was fantastic with free cappuccino and prosecco, eggs and croissants etc
Stayed 1 night in Jun 2025

10/10 Excellent

JACLYN

Liked: Cleanliness, staff & service, property conditions & facilities
While just a bit further walk than most of the hotels in the city center, this hotel was great! Absolutely loved the complimentary breakfast each morning!
Stayed 2 nights in May 2025

10/10 Excellent

Yang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, comfortable room overlooking the river, good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A adorable hotel . Rooms were very nice and clean . The staff were so very friendly. The best breakfast daily . Location was perfect.
Stayed 1 night in Jun 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Location Staff cleanliness were excellent Only downfall is even with ceiling fans and windows open at night ; the room could get warm on hot summer day's and remain so at night.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room with balcony have a great view. Well situated close to the old part of town. Delicious food. This room with a balcony offers a great view. It’s well-situated, close to the old part of town. The food was delicious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chin Chuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A reasonable price hotel with a big bathroom and toilet. Excellent and friendly reception who explained key places of interest around the hotel. Kudo to the reception staff. Flexible check in and luggage storage facilities. Good spread provided in the buffet breakfast and great service staff. Walking distance to the central train station or a short tram/bus ride to the hotel. A scenic river in front of the hotel and in the old town. Would recommend anyone to book the hotel, especially with such courteous, cheerful reception staff to welcome you and is always helpful with any enquiry. Would book this place again in Lucerne.
Stayed 2 nights in Jun 2025