ibis Styles Luzern

3.0 star property

Photo gallery for ibis Styles Luzern

Exterior
Standard Room, 1 King Bed
Standard Room
Exterior
Daily continental breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Friedenstrasse 8, Lucerne, LU, 6004
  • Place, Lake Side Promenade
    ‪3 min walk‬
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

Standard Single Room

  • Sleeps 1

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Twin Room Sofa Bed

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Similar properties

About the area

Lucerne

With a stay at ibis Styles Luzern in Lucerne, you'll be just steps from Old Swiss House and Loewenplatz. .This hotel is 0.1 mi (0.1 km) from Bourbaki Panorama and 0.1 mi (0.2 km) from Glacier Garden.

What's nearby

  • Lake Side Promenade - 3 min walk - 0.3 km
  • Lion Monument - 3 min walk - 0.3 km
  • Grand Casino Lucerne - 5 min walk - 0.4 km
  • Lucerne Town Hall - 8 min walk - 0.7 km
  • Chapel Bridge - 10 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Barbatti - ‬3 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪Max Chocolatier - ‬3 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬4 min walk
  • ‪Old Swiss House - ‬2 min walk

About this property

ibis Styles Luzern

Hotel in Lucerne with a 24-hour front desk
Ibis Styles Luzern offers 115 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 115 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance. This hotel also features a banquet hall, a vending machine, and bike storage.
Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • Lift

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 25 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults, and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number KZV-SLU-000046

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 407 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Ibis Styles Luzern is conveniently located in Lucerne. It is a modern hotel with emphasis on simple. Simple furnishings and basic supplies. But with a 5-Star staff. The front desk staff was so friendly and helpful. Housekeeping thoroughly cleaned our room every day. And the breakfast crew made sure there was plenty of fresh breakfast items available each morning.
Stayed 5 nights in Sep 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff and excellent breakfast options!
Stayed 2 nights in Sep 2025

8/10 Good

Charles L.

Stayed 2 nights in Sep 2025

10/10 Excellent

Rica, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre, close to transportation and restaurants. Rooms clean, staff helpful and breakfast is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Rica, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, staff very friendly and helpful. Breakfast a little pricy but very good. Right in the centre.
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Perfect location near attractions and restaurants.
Stayed 2 nights in Sep 2025

6/10 Okay

Yolande

Travelled with partner
Liked: Cleanliness, staff & service
Xx
Stayed 1 night in Sep 2025

8/10 Good

alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our view was to a parking lot, no mountains but it was mostly quiet so we didn't complain as our previous hotel was very loud. Staff was very helpful and courteous. Loved the visitor card. Was in a pretty good location in old town. We ran into a couple very large groups checking in which made it hard to enter as lobby is pretty small. We didn't eat breakfast there but we did get free coffee and the staff allowed us to bring plates and silverware up to our room which we thought was nice. It was mostly clean, only complaint is in the bathroom. I took a bath and a flake of scum or mold ended up in the tub with me some how. My friends said they could use a shower curtain too (only had half glass) because when they showered, water got all over. AC didn't do much but we had for open do was nice and cool. Needs were pretty comfy to me too.
Stayed 2 nights in Sep 2025

8/10 Good

Lilibeth

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is little bit far from the train station. But upon checking in. The hotel will give you a bus pass to use in Luzern area.
Stayed 1 night in Sep 2025

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Coty

Travelled with family
Liked: Cleanliness, staff & service
Quiet location walk 2 minutes to Main Street have a bus station to the central train station .
Stayed 3 nights in Sep 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Chaoyuan, Chalfont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and clean hotel near the lakeside. It's close to bus stops and very convenient and nice for traveling to the Old Town of Lucerne.
Stayed 2 nights in Sep 2025

8/10 Good

Lamai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Coffee and teas available 24/7. Clean and convenient for us
Stayed 1 night in Sep 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful. Location and breakfast were wonderful.
Stayed 2 nights in Sep 2025

6/10 Okay

Denny

Travelled with family
Disliked: Amenities
Do not get the breakfast. Hot items are cold. Flavor is not existent. Cleaning staff rushes you out before check out time.
Stayed 2 nights in Sep 2025

6/10 Okay

Leanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great. The carpet in the room was dingy. Did not feel comfortable walking in bare feet on it. Rest of the room was clean. It was close to shopping and restaurants. For the cost, it worked.
Stayed 1 night in Aug 2025

6/10 Okay

Amit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working and it was not fixed even after reporting to the staff. It was just making noice but not cooling at all even if you lower the temperature.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service. Kids loved having balcony to relax. Tasteful breakfast and very helpful staff.
Stayed 2 nights in Aug 2025

4/10 Poor

LAUREN

Liked: Cleanliness
Disliked: Room comfort

You get what you pay for in this town

Very basic rooms, tiny pillows and the AC didn’t work but you get what you pay for! It was still clean and bathroom was nice. Close to a lot of the attractions of the area
Stayed 2 nights in Aug 2025

10/10 Excellent

dorinda, sarasota

Stayed 1 night in Aug 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient to train station and old town areas. Friendly staff, free local bus pass provided at check in, and the staff cleaned a room quickly so we could check in early after a long night flight… highly recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for. More affordable option in Lucerne. Great proximity to everything in Lucerne and 5 minute walk to main area. This hotel was no frills but clean and functional. Nice staff. Would stay again. No parking lot but plenty of room on the street around the hotel for our rental car.
Stayed 1 night in Aug 2025