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Room type Options Nightly price Book
Room, 1 Queen Bed
16 square metres
1 Queen Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Junior Suite, 1 King Bed, City View
Room with view
42 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, City View
Room with view
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Single Beds, City View
Room with view
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Piazza Napoleone

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Concierge services

With a stay at Grand Universe Lucca, Autograph Collection, you'll be centrally located in Lucca, steps from Piazza Napoleone and Teatro del Giglio. This upscale hotel is 0.7 mi (1.2 km) from Piazza dell'Anfiteatro and 0.9 mi (1.4 km) from Guinigi Tower.

Make yourself at home in one of the 55 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at Legacy Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages spoken

  • English

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Grand Universe Lucca, Autograph Collection

Piazza Del Giglio 1, Lucca, LU 55100

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 55
  • Number of floors - 4
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Designer stores on site
  • Shopping centre on site
  • Art gallery on site
  • Tasting room
  • Private winery tours
  • Proposal/romance packages available

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian

Room Amenities

Grand Universe Lucca, Autograph Collection offers 55 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2020.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Cable TV service
  • Free WiFi
  • TV size 49
  • TV size (measurement) inch
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Transfer shower
  • Visual fire alarm

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Legacy Restaurant - This restaurant specializes in local cuisine. Reservations are required.

Legacy Lounge - Onsite bar. Open daily.

Nearby Things to do

  • Hiking/biking trails nearby
  • Ecotours nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • Service animals welcome

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Pets allowed (no fees)

UnionPay

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Universo Hotel Lucca
  • Universo Lucca
  • Universo Hotel
  • Grand Universe Lucca, Autograph Collection Hotel
  • Grand Universe Lucca, Autograph Collection Lucca
  • Grand Universe Lucca, Autograph Collection Hotel Lucca

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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