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Quality Suites Lubbock Southwest

2.5 star property

Photo gallery for Quality Suites Lubbock Southwest

Seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily full breakfast
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free buffet breakfast
Quality Inn & Suites Lubbock South
  • Pool
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  • Breakfast included
  • Parking included
3.6 out of 5, Good, 1,000 reviews
Quality Inn & Suites Lubbock South

About the area

Lubbock

Located in Lubbock, Quality Suites Lubbock Southwest is within a 5-minute drive of South Plains Mall and Lubbock Premiere Cinema. .This hotel is 2.6 mi (4.2 km) from Spectrum & OMNI Theater and 3.1 mi (5 km) from Water Rampage.

What's nearby

  • South Plains Mall - 9 min walk - 0.8 km
  • Lubbock Premiere Cinema - 14 min walk - 1.2 km
  • Huneke Park - 3 min drive - 3.4 km
  • Texas Tech University - 7 min drive - 10.9 km
  • Buddy Holly Center - 9 min drive - 15.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Barnes & Noble Café - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Hotel with free parking, near South Plains Mall
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was horrible, very dirty and smelled. They did not have any other 2 twin bed. We left. How can I get my money back?
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Before booking this property, be aware that there is no elevator in the building. This should be an ADA violation. The only other issue observed during our stay is that the only working outlets in our room were the ones in the walls. If you need to charge any type of device, you must plug the adapter into a wall outlet which is hidden behind the furniture. None of the outlets in the lamps worked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

Barrett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful always making sure my stay was great
Stayed 2 nights in Nov 2025

2/10 Terrible

Shawnee

Liked: Staff & service
Disliked: Cleanliness, amenities
The room had mold on the air condition and it also had mold in the restroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Ignacio

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean and friendly
Stayed 1 night in Nov 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Motel was okay. It was older but clean. Staff was good.
Stayed 1 night in Oct 2025

4/10 Poor

Leticia

Stayed 2 nights in Oct 2025

10/10 Excellent

ANTHONY

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spotless the staff was friendly and the breakfast was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and room were delightful. At breakfast, they were stale bagels and only chocolate chip muffins. The biscuits were stale and the only meat there was is in the gravy. We were kind of expecting a better breakfast than that but everything else was perfect
Stayed 1 night in Oct 2025

8/10 Good

Bekki

Liked: Cleanliness, staff & service, amenities
Staff and Lobby atmosphere
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
Great place.. fabulous staff... CLEAN!
Stayed 3 nights in Oct 2025

2/10 Terrible

Jaceson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Alicia

Travelled with family
Liked: Staff & service, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are light sleeping on concrete, but other than that the hotel was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great half-way stop for drive from CO to Houston

Clean room, friendly & helpful staff, room temp control worked well, breakfast was ample with a variety of choices, location is great...close enough to walk to restaurants if one is up for a walk. Easy access off the Loop. Ample parking and felt safe.
Stayed 1 night in Oct 2025

6/10 Okay

Rhonda

Travelled with family
Disliked: Cleanliness
Friendly staff and the A/C in the room worked great. The beds were fine, but the pillows not so much. The wifi was terrible (almost non-existent). The cleanliness is debatable, I took a shower (water pressure was ok), the shower curtain looked like it had mold at the bottom. After showering and walking around the room barefoot, looked at my feet and the bottoms of my feet were black! The floors were hard surface floors, not carpet, so should be easier to keep clean, but these clearly had not been cleaned in a while. Did not partake in the breakfast offered, but did have the coffee, which was really good.
Stayed 2 nights in Oct 2025

8/10 Good

Wipawon

Stayed 1 night in Oct 2025

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey dirty and unprofessional staff
Stayed 1 night in Oct 2025

6/10 Okay

Shawna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room needed updating, especially the floor where the flooring was loose and sticking up. Other than that it was clean and comfortable. Friendly staff.
Stayed 3 nights in Oct 2025