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Quality Suites Lubbock Southwest

2.5 star property

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Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Seasonal outdoor pool
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lubbock

Located in Lubbock, Quality Suites Lubbock Southwest is within a 5-minute drive of South Plains Mall and Lubbock Premiere Cinema. .This hotel is 2.6 mi (4.2 km) from Spectrum & OMNI Theater and 3.1 mi (5 km) from Water Rampage.

What's nearby

  • South Plains Mall - 9 min walk - 0.8 km
  • Lubbock Premiere Cinema - 14 min walk - 1.2 km
  • Huneke Park - 3 min drive - 3.4 km
  • Texas Tech University - 7 min drive - 10.9 km
  • Buddy Holly Center - 9 min drive - 15.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Barnes & Noble Café - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Esteban

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was great service was wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice but not as big as other suites we often get. Clean common areas and rooms, good breakfast, but key cards kept malfunctioning and had to keep walking all the way to front entrance with small children in cold weather. Asked front desk about parking lot cameras as I had valuables in pickup bed and they could not say whether they work or not and they can’t view them apparently. This caused me to keep going outside and checking. Also, had strange person roaming hallways and when brought to front desk staff there was no concern or interest taken.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Staff & service
Front desk was nice at check in
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Liked: Staff & service
Front desk ladies were great they had goos greeting when we walked to check in. Hotel was decent Hotel, maybe needed to update the room just a little on floors and the ac unit, the bed was comfy 😀, and wasnt a loud environment, and the price was a decent price to book. And hotel in a good spot to drive to certain stores in area, we would book agian it was a decent hotel
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I get checked in and in to the room. Immediately it feels like I'm being watched inside the room.i turned the TV on but intuition doesn't go away. I'm on the second floor and weird noises are coming from just outside the window. I think there are spirits there and maybe a few hidden cameras and listening devices. I did not stick around. Left immediately. That was the second time I've stayed at that hotel and both time were bad experiences. I guess you get what you pay for. Definitely won't be a third time. DO NOT RECOMMEND.
Stayed 1 night in Dec 2025

2/10 Terrible

javier

Liked: Staff & service
Disliked: Amenities
My bed was filled with bed bugs !!! I couldn’t get mad at front desk rep-Matthew because he was very pleasant. Reported to management, see what happens.
Stayed 1 night in Dec 2025

8/10 Good

Donna

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was courteous and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Katherine at the front desk was very friendly and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025

2/10 Terrible

Mauro

Disliked: Property conditions & facilities, room comfort
No
Stayed 2 nights in Dec 2025

10/10 Excellent

bruce

Stayed 1 night in Dec 2025

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Tawnya Tye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff.
Stayed 1 night in Dec 2025

6/10 Okay

Anita

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Front desk staff was so friendly and inviting. Room was clean but low flow toilet was a little bit of a nuisance. Room didn't have curtains, only a blind, which made me feel a little uneasy. TV needs updating. Price and location were good so overall not bad.
Stayed 1 night in Dec 2025

2/10 Terrible

Argelia

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for traveling thru!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025