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Comfort Inn & Suites Lubbock West

2.5 star property

Photo gallery for Comfort Inn & Suites Lubbock West

Lobby
Suite, Multiple Beds, Non Smoking
Lobby
Indoor pool
Free continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, South Plains Mall
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lubbock

With a stay at Comfort Inn & Suites Lubbock West in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.9 mi (3.1 km) from West End Center and 2.1 mi (3.3 km) from South Plains Mall.

What's nearby

  • West End Center - 5 min walk - 0.5 km
  • Lubbock Christian University - 17 min walk - 1.5 km
  • South Plains Mall - 3 min drive - 3.4 km
  • Covenant Lakeside Hospital - 3 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dave & Busters - ‬17 min walk
  • ‪Thirsteas - ‬18 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Comfort Inn & Suites Lubbock West

Hotel in Lubbock with free breakfast and a 24-hour business center
Comfort Inn & Suites Lubbock West offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little better breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Mihir

Stayed 2 nights in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

GiGi

Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Liked: Staff & service
This is a very tired Comfort Inn. Furniture in our room was dirty, the pullout couch has a mattress about 3” thick and was uncomfortable for our daughter. The bathtub had a lot of rust on the sides and the tub mat was very old. The lampshade was splattered with a substance. Bed was comfortable.
Rust
Rust and torn tub mat
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

great breakfast and hotel
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable beds!!!
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was dirty, and the towels had visible stains. All the amenities outdated. The room was located directly beneath the front entrance, so the window view was obstructed and let in very little light.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bethelhem

Stayed 1 night in Jun 2025

10/10 Excellent

Bethelhem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean quiet comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find.
Stayed 1 night in Jul 2025

10/10 Excellent

Valeria

Stayed 2 nights in May 2025

10/10 Excellent

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around. Outstanding customer service! Clean large room. The bed was very comfortable. Delicious breakfast!
Stayed 1 night in Jul 2025

8/10 Good

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room! Only issue was there was an enormous amount of rust in the bathtub. It looked as though someone tried to paint the tub as well. But the entire staff was super friendly and very efficient. Ashanti goes above and beyond for the guests! Excellent service! Breakfast was good too!
Stayed 1 night in Jul 2025

6/10 Okay

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this property. Staff is super friendly! My only complaint was that one of the beds smelled like stinky feet. I don't know if it was from the moisture in the room from the air conditioner or what. We were tired when we arrived and had to get up early so I just slept in the bed with my daughter. Other than the bed, the room was nice and clean as always.
Stayed 1 night in Jul 2025

10/10 Excellent

matthew

Stayed 1 night in Jul 2025

6/10 Okay

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms and beds were very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Travelled with family
Liked: Amenities
Everyone is always very nice and helpful. The property is beginning to show some wear and tear, particularly the bathroom areas.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

maribel m

Travelled with family
It was clean Cold AC coffee pot didn’t work but was given another one so that nice.
Stayed 3 nights in Jul 2025