See all properties
Save

Best Western Lubbock West Inn & Suites

2.5 star property

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Reception
Free daily on-the-go breakfast
Family Room, Multiple Beds, Non Smoking
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

View map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Christian University
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance
Ashmore Inn and Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, 1,323 reviews
The price is AU$121
includes taxes & fees
2 Nov - 3 Nov
Ashmore Inn and Suites

About the area

Lubbock

With a stay at Best Western Lubbock West Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.6 mi (2.6 km) from South Plains Mall and 1.6 mi (2.6 km) from Lubbock Premiere Cinema.

What's nearby

  • South Plains Mall - 15 min walk - 1.3 km
  • Lubbock Christian University - 3 min drive - 3.4 km
  • Water Rampage - 3 min drive - 4.2 km
  • Covenant Lakeside Hospital - 3 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 73 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Best Western Lubbock West Inn & Suites. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 439 reviews
Rating 8 - Good. 100 out of 439 reviews
Rating 6 - Okay. 54 out of 439 reviews
Rating 4 - Poor. 26 out of 439 reviews
Rating 2 - Terrible. 45 out of 439 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A no for me

dated, dirty hotel. Seriously needs to reconsider pricing for their rooms because it was gross the bathtubs are dirty felt oily.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2025

2/10 Terrible

Quran

Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Staff & service, room comfort

Would NOT stay again due to EXTREMELY poor service

RUDE RUDE RUDE RUDE, argumentative about basic room services and INCLUDED continental breakfast.
Stayed 3 nights in Jul 2025

6/10 Okay

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location and quiet. Pool was dirty and need to fix shades and other small items in the room. Bed covers were minimal. Would be bad in winter.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Velva

Stayed 1 night in Jul 2025

2/10 Terrible

Candace

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was very dirty anytime I needed something. They couldn't come help me
Stayed 2 nights in Jul 2025

10/10 Excellent

lydle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service
No room service completed. Carpets in room were completely damp entire stay. Sofa was filthy. Room smelled terrible.
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very spacious, and have a separate bedroom (with a door) and quite a large kitchen area. Full size fridge, small stove, microwave. Dishes, pots and pans, utensils are not included, but were not expected. The pool has a slope entry and is decently sized. Breakfast is the standard fair, but the breakfast attendant was very unpleasant and she seemed like she was not happy with her job at all. For the spaciousness of the rooms, we would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Christina

Travelled with partner
Liked: Staff & service, amenities
The property is nice. The pool is a bit worrisome. The water is overflowing onto the areas where the tables and chairs are at. There was trash under the table that was getting washed back into the pool. The bathtub has hair in the drain from previous guests. The AC vent looks like it hasn't been dusted in awhile, same with the ceiling fan.
Stayed 1 night in Jul 2025

10/10 Excellent

Deja

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Bill

Not PET Friendly!!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great stay. Front desk clerk was very accommodating. Kind wasn’t rude at all when we had an issue with our room. Took care of our problem immediately.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
My stay was good. The cleanliness of the room and bathroom could definitely use some detail, taking the time to actually clean it.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Stayed 2 nights in Jun 2025

6/10 Okay

Morgan

Awful
Stayed 1 night in Jun 2025

8/10 Good

Johnica

Travelled with family and small children
Liked: Cleanliness
Spacious rooms, fun pool!
Stayed 3 nights in Jun 2025

8/10 Good

sky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
first suite didn't have water running into the toilet, the next suite we switched to the power cord for tv had a short so couldn't watch tv, no bathtub drain plug, shower water pressure low
Stayed 2 nights in Jun 2025