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Best Western Lubbock West Inn & Suites

2.5 star property

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Reception
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room
Exterior
Family Room, Multiple Beds, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪15 min walk‬
  • Lubbock Christian University
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Lubbock

Located in Lubbock, Best Western Lubbock West Inn & Suites is within a 15-minute drive of Texas Tech University and Buddy Holly Center. .This hotel is 0.5 mi (0.8 km) from Ballet Lubbock and 1.6 mi (2.6 km) from South Plains Mall.

What's nearby

  • South Plains Mall - 15 min walk - 1.3 km
  • Lubbock Christian University - 3 min drive - 3.4 km
  • Water Rampage - 3 min drive - 4.2 km
  • Covenant Lakeside Hospital - 3 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪The Cheesecake Factory - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 73 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Best Western Lubbock West Inn & Suites. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 343 reviews
Rating 8 - Good. 82 out of 343 reviews
Rating 6 - Okay. 40 out of 343 reviews
Rating 4 - Poor. 22 out of 343 reviews
Rating 2 - Terrible. 28 out of 343 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Danita

Stayed 1 night in Mar 2025

10/10 Excellent

Titan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay even though I was in my hometown it was great
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Vera

Liked: Staff & service, room comfort

Seven out of ten

The location was good and the staff were very pleasant. The kitchenette was not useable as there was nothing to use. The sitting area was not very comfortable. The bed and pillows were comfortable. The bathroom was not well cleaned. I will probably not stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

MARCO A

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sleep
Stayed 2 nights in Mar 2025

6/10 Okay

Beckey

Liked: Staff & service, property conditions & facilities
Room itself nicely remodeled. Bathroom needs a lot of work. Bathroom not very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Haley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of smelled like bad Odor and bathrooms could have been cleaned better
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Lynndora

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Bed, Broken Equipment

I would never stay at his hotel again. The bed and sheets were dirty, they just pulled the sheets up and made the bed. The shower didn't work. And when I brought this to front desk attention. I was told housekeeping were gone for the night. I wasn't even offered clean sheets. The clerk did say that she would pass this alone to the manager in the morning. And she did however I nothing happened. I was told I they could only offer 20 % off the bill. I didn't think that was expectable they could have taken at least 50% the bill would haven been reasonable.
Stayed 1 night in Feb 2025

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Reasonably priced hotel with large suite like rooms. Good breakfast. Convenient location. Will stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Feb 2025

10/10 Excellent

linda

Stayed 2 nights in Sep 2024

2/10 Terrible

Dominic

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am leaving due to over 7 pubic hairs in the shower. I turned the shower on to take a shower and notice all that nastiness left behind. Thats horrible ill never be back. I have videos and over 7 pictures
Stayed 1 night in Feb 2025

8/10 Good

Regenia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very large room with plenty of space to relax. The checkin clerk Mari was especially welcoming.
Stayed 1 night in Feb 2025

8/10 Good

Chris

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

marc, Sandy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy. Staff was polite and accommodating. Breakfast was good. Location fairly close to Enterprise car rental.
Stayed 3 nights in Jan 2025

6/10 Okay

Suzan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was conveniently located and had really good amenities. It needs a facelift. It was clean, but dated. As for the refrigerator one of 3 things needs to happen: a) repair b) replacement or c) an exorcism. That thing made all kinds of loud and weird noises all night. We had very little sleep due to the fridge and the beyond belief neighbors who were still partying long after I called the front desk to complain at 3 am. The adjoing wall to their room allowed the smoke (supposed to he all non-smoking rooms) from their room to drift into our room. The staff was nice enough, but the lack of sleep was brutal.
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Liked: Staff & service, property conditions & facilities
Warm and helpful staff
Stayed 5 nights in Jan 2025