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Hotel Jeanne d'Arc

4.0 star property

Photo gallery for Hotel Jeanne d'Arc

Front of property
Staircase
Reception
Bar (on property)
Twin Room, Mountain View

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of St. Pius X
    ‪3 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪5 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪6 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Courtyard View

Twin Room, Courtyard View

Twin Room, Courtyard View

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View

Twin Room, Mountain View

Twin Room, Mountain View

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Courtyard View

Double Room, Courtyard View

Double Room, Courtyard View

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds, Courtyard View

Triple Room, 3 Single Beds, Courtyard View

Triple Room, 3 Single Beds, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds

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Bar (on property)
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  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 94 reviews
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About the area

Lourdes

Hotel Jeanne d'Arc is centrally located in Lourdes, a 4-minute walk from Porte St-Joseph and 6 minutes by foot from Basilica of St. Pius X. .This hotel is 0.4 mi (0.6 km) from Le Petit Lourdes and 0.9 mi (1.4 km) from Basilica of Our Lady of the Rosary.

What's nearby

  • Basilica of St. Pius X - 3 min walk - 0.3 km
  • Porte St-Joseph - 3 min walk - 0.3 km
  • Basilica of Our Lady of the Rosary - 5 min walk - 0.4 km
  • Basilica of the Immaculate Conception - 6 min walk - 0.6 km
  • Massabielle Grotto - 6 min walk - 0.6 km

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive

Restaurants

  • ‪Café Royal - ‬4 min walk
  • ‪Hotel Gallia et LondreS - ‬3 min walk
  • ‪Asian Delices - ‬3 min walk
  • ‪Hotel Sainte Rose - ‬3 min walk
  • ‪Cafe Jeanne D'arc - ‬3 min walk

About this property

Hotel Jeanne d'Arc

Hotel with a bar, 6-minute walk to Basilica of St. Pius X
Hotel Jeanne d'Arc offers 205 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Lourdes hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 205 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Quench your thirst with your favorite drink at the bar/lounge. Self-serve breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 to 12 per person
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 12 to 12 per person
  • Self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jeanne d'Arc Lourdes
Jeanne d'Arc Lourdes
Hotel Jeanne d Arc
Hotel Jeanne d'Arc Hotel
Hotel Jeanne d'Arc Lourdes
Hotel Jeanne d'Arc Hotel Lourdes

Hotel Jeanne d'Arc Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rejane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is old and beat up. There is better options around.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff, and a vibrant Catholic clientelle made the place super special. Many thanks to Cathy on the front desk
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
Stayed 1 night in Nov 2018

8/10 Good

Sarah

Liked: Staff & service, room comfort

Off Season

We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service

Hotel Jeanne d’Arc

Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, gorgeous view of mountains! Loved it!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locTion

The staff very very attentive and nice. Small room with a great view and very clean
Stayed 1 night in Jun 2018

6/10 Okay

manu

Liked: Cleanliness, staff & service, room comfort
we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.
Stayed 1 night in Dec 2017

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel très disponibles et aimables, commerce proche, établissement très calme
Stayed 3 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

JoseAnt, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El hotel está muy bien conservado y limpieza excelente. En pleno centro aunque eso hace que siempre haya más ruido por la calle, que aunque no es principal tiene una gran afluència de personas
Stayed 3 nights in Aug 2018

4/10 Poor

Didier

Liked: Staff & service
Mauvaise insonorisation, petit déjeuner médiocre, pas digne d'un 4 étoile.
Stayed 2 nights in Aug 2018

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sé el motivo aún, nos dieron dos habitaciones, una triple (que era lo solicitado) y una de matrimonio. Estaban comunicadas entre ellas, con sus respectivos cuartos de baño, etc. Muy bien. Precios de los desayunos caros. Al lado, cualquier bar, mucho más económico.