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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property

Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Bar (on property)
Standard Room, 2 Queen Beds
Indoor pool, pool loungers
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Place, Hunnington Place Shopping Center
    ‪14 min walk‬
  • Place, Malibu Jack's
    ‪17 min walk‬
  • Place, Danger Run
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Wingate by Wyndham Louisville East
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,004 reviews
The price is AU$133
includes taxes & fees
7 Apr - 8 Apr
Wingate by Wyndham Louisville East

About the area

Louisville

Located in Louisville (Jeffersontown), Holiday Inn Louisville East - Hurstbourne by IHG is within a 10-minute drive of Oxmoor Center and Mall St. Matthews. .This hotel is 9.2 mi (14.8 km) from Louisville Zoo and 9.3 mi (15 km) from Louisville Mega Cavern.

What's nearby

  • Hunnington Place Shopping Center - 14 min walk - 1.2 km
  • Malibu Jack's - 17 min walk - 1.4 km
  • Danger Run - 4 min drive - 2.0 km
  • Indiana Emergency Care - 5 min drive - 3.1 km
  • Jeffersontown Commons Shopping Center - 6 min drive - 4.1 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Holiday Inn Louisville East - Hurstbourne by IHG offers 187 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 187 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 miles.
Enjoy American cuisine at Winners Circle Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Winners Circle Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 672 reviews
Rating 8 - Good. 201 out of 672 reviews
Rating 6 - Okay. 101 out of 672 reviews
Rating 4 - Poor. 61 out of 672 reviews
Rating 2 - Terrible. 42 out of 672 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind and the room was clean! However, the only down side was my tv would go in and out or was a blank screen.
Stayed 2 nights in Dec 2025

2/10 Terrible

Haisley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You had to pay $15 to get the average breakfast from a hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey, Elkview

Liked: Cleanliness
Clean roo. A little wear and tear. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

Stacie

Business traveller
Disliked: Amenities
Our experience was disappointing due to several factors. The room we were assigned had an ant infestation, was not properly cleaned, and had a noticeable gas smell. Additionally, there was ongoing construction that affected our stay. While the staff did offer to move us to a nearby room, we felt it was necessary to decline due to the ongoing issue with the ants. Unfortunately, there was no follow-up from management to check on our situation, and overall, we found customer service to be lacking. This experience fell short of our expectations.
Stayed 2 nights in Nov 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities
Room was not clean, fire alarm went off at 10pm and 12am. This place is one of the worst I’ve stayed at would not recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

artie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super nice. And the location is handy for anyone coming from the east on I-64. The room was clean and well-kempt. I did have a bit of trouble trying to turn the heat up, but it went up some, otherwise, my stay was excellent, and I will definitely stay there again when in Louisville.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
clean room, close to my work, friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Marion, Stockbridge

Stayed 1 night in Oct 2025

6/10 Okay

Darren

Disliked: Property conditions & facilities
Hotel is showing it's age.
Stayed 1 night in Oct 2025

8/10 Good

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an enjoyable stay. The staff was friendly and the hotel was very clean and welcoming. The location of the hotel felt safe and had lot of restaurants and stores nearby. We did not know that breakfast was free, we were told that there was a fee for breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marshall

Stayed 1 night in Oct 2025

8/10 Good

Marion, Stockbridge

Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Stayed 1 night in Sep 2025

8/10 Good

Paola

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
Room was clean, shower head pressure was not great. The entrance is rundown and looks a little sketchy at first.
Stayed 1 night in Sep 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service
Good place to stay at
Stayed 3 nights in Sep 2025

4/10 Poor

Devin, Covina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is a boarded up abandoned building that you must pass to reach entrance of hotel that is the same color as the holiday inn so at first appearance it is a part of holiday inn. There’s several water damaged areas in ceiling on the main floor of the hotel. After a 10-15 minute down pour of rain Saturday night I could hear a constant water drip on my window seal for the remainder of my stay which means there’s pour drainage and water was accumulated from somewhere up higher that the 4th floor. For average of $198.12 a night for 4 nights stay this was more of a $79 a night experience. Unacceptable for a Holiday Inn brand in my opinion.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marion, Stockbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe& Clean property
Stayed 2 nights in Aug 2025

4/10 Poor

Anne

Stayed 1 night in Sep 2025

8/10 Good

Soni

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Brett

Stayed 2 nights in Sep 2025

2/10 Terrible

Stephanye

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was just about the only nice thing about this property. It was old dirty my thermostat was broken, got locked out of my room several times. The water pressure was terrible. And the abandoned building up against it when you pulled in looked like a scene out of a scary crime scene! They never came to clean my room and the cracks in the walls inside and out were an eyesore. At one point standing waiting for a car they were dumping rocks off of the roof right at the entrance. Terrible experience for my children and I!!
Took my own trash out after 4 days
Amber came to clean and refresh towels
Dose not look like the website
Stayed 4 nights in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Zenda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs Improvement

The 1st assigned room, the air/heating unit was visible in need of repair! Moved to a 2nd room with visible mode in the bathroom. (I have asthma) The windows can be opened, which was unusual, especially for our 1st floor room. The hotel is under construction. Maybe they need close and finish the repairs before booking to customers.
Stayed 1 night in Aug 2025