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Hawthorn Suites by Wyndham Louisville East

3.0 star property

Photo gallery for Hawthorn Suites by Wyndham Louisville East

Pool
Exterior
Buffet
Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
751 Cypress Station Dr, Louisville, KY, 40207
  • Place, Mall St. Matthews
    ‪5 min walk‬
  • Place, Baptist Hospital Louisville
    ‪12 min walk‬
  • Place, Norton Women's & Children's Hospital
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (One-Bedroom)

9.4 out of 10
Exceptional
(103 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking (One-Bedroom)

8.8 out of 10
Excellent
(19 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom)

9.8 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (One-Bedroom)

Executive Suite, 1 King Bed, Non Smoking (One-Bedroom)

Executive Suite, 1 King Bed, Non Smoking (One-Bedroom)

9.0 out of 10
Wonderful
(9 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking (One-Bedroom)

8.8 out of 10
Excellent
(77 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (One-Bedroom)

9.0 out of 10
Wonderful
(35 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Holiday Inn Louisville Downtown by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 803 reviews
The price is AU$138
includes taxes & fees
22 Mar - 23 Mar
Holiday Inn Louisville Downtown by IHG

About the area

Louisville

Located in Louisville (St. Matthews), Hawthorn Suites by Wyndham Louisville East is within a 15-minute drive of Louisville Zoo and Louisville Mega Cavern. .This hotel is 8.6 mi (13.9 km) from Kentucky Exposition Center and 8.7 mi (14 km) from KFC Yum Center.

What's nearby

  • Mall St. Matthews - 5 min walk - 0.4 km
  • Cinemark Mall St. Matthews - 9 min walk - 0.8 km
  • Baptist Hospital Louisville - 12 min walk - 1.1 km
  • Norton Women's & Children's Hospital - 14 min walk - 1.2 km
  • Saint Matthews Pavilion Shopping Center - 6 min drive - 3.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 15 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Red Robin - ‬19 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Hawthorn Suites by Wyndham Louisville East

Hawthorn Suites by Wyndham Louisville East offers 90 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 90 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Louisville? This hotel has 1692 square feet (157 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,692 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2002
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Louisville East
Hawthorn Suites Wyndham Hotel Louisville East
Hawthorn Suites Wyndham Louisville East
Wyndham Louisville East
Hawthorn Suites Wyndham Louisville East Hotel
Hawthorn Suites Louisville
Hawthorn Suites By Wyndham Louisville East Hotel Louisville
Hawthorn Suites by Wyndham Louisville East Hotel
Hawthorn Suites by Wyndham Louisville East Louisville
Hawthorn Suites by Wyndham Louisville East Hotel Louisville

Hawthorn Suites by Wyndham Louisville East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1062 reviews
Rating 8 - Good. 249 out of 1062 reviews
Rating 6 - Okay. 107 out of 1062 reviews
Rating 4 - Poor. 58 out of 1062 reviews
Rating 2 - Terrible. 36 out of 1062 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a bit of a fixer upper. Our room had carpet buckled throughout the room, large stains and where it was used as baseboard, was peeling off the walls. Some of the surfaces were covered in dust. We made the mistake of moving the nightstand to access the outlet (there was only one other one on the other side of the bedroom area) and there was so much garbage underneath it. We went to see the pool and found a big red sign saying it was closed by the health department.
Stayed 3 nights in Dec 2025

8/10 Good

Hannah

Stayed 1 night in Dec 2025

4/10 Poor

James

Travelled with family
Pool was closed but no one told us at Check-in. So we put on our bathing suit and headed downstairs only to find the sign on the door.. we then had to dress three crying kids to take them to the local Y. Luckily we remembered so the kids got swim. Came back to find out. They had taken the sign down because we complained, but they never told us and the sign was put back up the next morning, so it was not supposed to be opened since it was closed by the health department. Next morning, headed to breakfast at 9:30, there was one biscuit and bacon crumbs. There were eggs, but that was it for hot food except for the waffle maker. Several other people came into the breakfast room, looking for food as well. No one bothered to refill the breakfast although there was a full 30 minutes left of breakfast hour. Definitely not a good day. Don’t think I’ll be back..
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peggy

Stayed 1 night in Dec 2025

10/10 Excellent

Sol

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

miranda

Room was adequate and plenty of space. Bed and sheets not comfortable, very old.
Stayed 1 night in Dec 2025

6/10 Okay

Bruce

Stayed 1 night in Dec 2025

6/10 Okay

Carla

It’s a ok place. I was discouraged becuz I asked for housekeeping since I stayed three nights n housekeeping did not come. Front desk had to give me extra's towels. I just would have liked to have had clean sheets. The rugs are worn, old, dirty looking. I had no issues with bugs but when things look old n worn, one can’t help but wonder. Would I stay again? Unsure.
Stayed 3 nights in Dec 2025

10/10 Excellent

Napoleon

Liked: Cleanliness, staff & service, amenities
Room was impressive, especially for that price range. Room was impeccable and the furniture looked new. Only complaint I have was the exercise room where the machines weren't working.
Stayed 1 night in Dec 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities
Room was a little outdated but clean and nice. Had a little kitchen with dishes although the first cup I pulled out was dirty so had to wash it. Everything was good until our neighbor's had their tv blaring between 12 & 1 and my husband called the front desk a coule times
Stayed 1 night in Dec 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
Ac didn’t work, tried to open the window and it fell apart, managed to get window back in and closed. Room was so hot we didn’t use any comforter or sheets to cover us. Didn’t get any sleep and the king bed was hard as rock. The shower floor didn’t appear clean so the wife wouldn’t use shower. The exhaust fan in bathroom rattled and vibrated so loud. Breakfast was good, would have preferred to have bacon instead of sausage patties. All vending machines were out of bottled water. Had to get our room keys redone because they didn’t work after returning to room after running an errand. Staff was nice, said the room keys were tech from 1983 and they demagnetize very easily.
Stayed 1 night in Dec 2025

8/10 Good

Cheryl

Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room. Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Brett

Stayed 1 night in Dec 2025

10/10 Excellent

CARA

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I checked in, I felt welcome. The young man at the desk was professional, informative and friendly. He answered my questions and directed me to my room, reminding me of breakfast hours and other services. Once in my suite, I was pleased to find it, clean, comfortable and stocked with everything needed to make me feel at home. I loved the soaker tub in the updated bathroom and the convenience of a fully functional kitchen! Breakfast buffet was well stocked and delicious. This location is terrific to easily access the city's attractions, close to shopping and perfect for any occasion. I have already recommended Hawthorn Suites to family and friends coming to the area and plan to stay again in the future.
Comfortable living room with sleeper sofa.
Fully equipped kitchen.
Comfortable bed with TV in the room.
Stayed 3 nights in Nov 2025

4/10 Poor

Manikandan

Travelled with family
Liked: Staff & service, amenities
Room was spacious. However kids and family next door made loud noise past midnight. Seems old hotel and everything like heater are too loud at night. Breakfast was below par.
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Kun

Staffs are nice and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Melody

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, check in was easy and staff was friendly and helpful.
Stayed 1 night in Nov 2025

2/10 Terrible

Beth

Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk attendant did a good job but was spitting periodically into a plastic bottle. Disgusting! When we got to the room it was stale with no air flow. I changed into my pajamas and went to sit on the bed when I noticed a dark speck on the linens. I got my magnifier out on my phone and it was a bug that looked like a bed bug. We immediately packed up our items and called the front desk. They did move us, but I DID NOT sleep well.
Stayed 1 night in Nov 2025

2/10 Terrible

Christy, Kempton

Disliked: Cleanliness, property conditions & facilities
The reasons we choose this hotel, pool, hot tub, fitness room, complimentary breakfast. Pool is closed due to public health inspection. However, we were told Friday night that the pool would open Saturday morning. The kid working the from desk Saturday morning laughed in my face when I asked about pool being opened. Hot tub apparently hasn’t worked in a long time but online pictures still show it. The fitness room was a treadmill and stair machine, pictures online showed much different. The breakfast wasn’t horrible, but staff wasn’t keeping up on cleaning and restocking. Another family had spilt eggs and milk all over the floor around the tables and it was left for people to slip in. The tables were filthy. The bedrooms were spacious but you can tell no one cleans behind the beds. We went to plug in our electronics and found saw a lot of crumbs and trash. After our encounter Saturday, we checked out and went to rent a hotel that had a working pool. The front staff said I would need to contact Expedia for a refund and they would contact the hotel. I left and did that, the hotel would not refund because they couldn’t rent the room out again. The hotel was not full. This was all because of THEIR negligence in running a business.
Stayed 2 nights in Nov 2025

8/10 Good

Linda, Columbia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Max

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa, LOUISVILLE

Travelled with family
Liked: Cleanliness, property conditions & facilities
STAFF SEEM OKAY AT FIRST BUT WHEN I ASK A QUESTION SHE ASST ME QUICKLY. VERY VERY CLEAN
Stayed 2 nights in Nov 2025