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Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

1 bedroom, in-room safe, desk, blackout curtains
Exterior
Exterior
Bar (on property)
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Bar
  • Breakfast available

Explore the area

View map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Kentucky Exposition Center
    ‪12 min walk‬
  • Churchill Downs
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪1 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Conference Floor)

Room amenity

Room, 1 King Bed (Conference Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(149 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the area

Louisville

Located in Louisville (Fairgrounds), Crowne Plaza Louisville Airport Expo Ctr by IHG is within a 15-minute walk of Kentucky Kingdom and Kentucky Exposition Center. .This hotel is 2.5 mi (4 km) from Churchill Downs and 5.4 mi (8.7 km) from KFC Yum Center.

What's nearby

  • Kentucky Kingdom - 6 min walk - 0.6 km
  • Kentucky Exposition Center - 12 min walk - 1.1 km
  • University of Louisville - 3 min drive - 3.5 km
  • L&N Federal Credit Union Stadium - 4 min drive - 3.8 km
  • Churchill Downs - 5 min drive - 4.5 km

Getting around

  • Louisville Intl. Airport (SDF) - 4 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk

About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

Suburban hotel with airport shuttle service and a 24-hour fitness center
Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 588 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Al's Table or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Louisville? This hotel has 49000 square feet (4552 square meters) of space consisting of conference space and 24 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 49,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults, and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 739 reviews
Rating 8 - Good. 128 out of 739 reviews
Rating 6 - Okay. 70 out of 739 reviews
Rating 4 - Poor. 32 out of 739 reviews
Rating 2 - Terrible. 34 out of 739 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jamila

Liked: Staff & service, amenities, property conditions & facilities
The wait staff in all the food facilities were excellent. Front desk staff were well informed and attentive.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport.
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great property all around
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikia

Travelled with family
Liked: Property conditions & facilities
Elevator wasn't working but other than that great hotel
Stayed 3 nights in May 2025

10/10 Excellent

Tinita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It would really help if the room had a refrigerator and microwave.
Stayed 1 night in May 2025

10/10 Excellent

Terrance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Perhaps one of the best hotels I've stayed in. My room and the hotel in general was clean and had a great ambiance. The staff was courteous and the food from the bar and restaurant was nice and priced reasonably. If your planning to stay by the Louisville airport, I would highly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved all things about the hotel except for the $100 credit card hold for "incidentals." I've never had that before except at cheapo gas stations.
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service
Our visit occurred during and due to a large event in the area which clearly impacted this hotel. When we arrived for check-in around 9:30 p.m., our room type was not available as housekeeping was struggling to keep up with the check-outs. The desk agent offered to upgrade us to a king suite with pull-out couch instead but we didn't feel that would work well for us so we asked how long we would need to wait but another guest was also checking in and started getting upset that he was in the same situation as us. Our agent was able to find us a queen double, but I opted to give that up to the other guest and we took the king suite. His desk agent thanked me repeatedly, our desk agent and the other guest said nothing (oh well). Our suite was located very close to the lobby, stairwell and elevator so we were concerned about foot traffic noise, but we really didn't hear much. The heating/cooling unit in our room was very noisy, but other than that the room was fine. Clean, well stocked, decent pillows.
Stayed 2 nights in May 2025

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 4 nights in Apr 2025

6/10 Okay

David M

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
Rooms and hallways need to be vacuumed better, hair all over bathroom floor and shower. Vending machine took my money and front desk said its not their problem. Als restaurant didnt have breakfast only buffet for $22.00 per person. Kids chicken dinner was also chewy and my daughter couldnt even eat it.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff exceptional! Would stay here again!
Stayed 1 night in May 2025

10/10 Excellent

ELISEANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter was super impressed!! I love that i can walk to my destination. Worth the extra money not to have to drive my car or uber!!
Stayed 2 nights in May 2025

10/10 Excellent

Reneé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay if attending an Expo event
Stayed 1 night in May 2025

10/10 Excellent

Stephanie M

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the stay and it was great being able to walk to the convention center and it was so close to the airport.
Stayed 3 nights in May 2025

8/10 Good

Vy Kim Y

Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kirt

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I think they should offer refrigerator and microwave.
Stayed 2 nights in May 2025

10/10 Excellent

Lashantia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel! Especially for the price!
Stayed 1 night in May 2025

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025