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City Express by Marriott Louisville Southeast

2.5 star property

Photo gallery for City Express by Marriott Louisville Southeast

Exterior
Lobby sitting area
Lobby sitting area
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1241 Kentucky Mills Dr, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪2 min drive‬
  • Place, Louisville Mega Cavern
    ‪11 min drive‬
  • Place, Louisville Zoo
    ‪12 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Louisville

Located in Louisville (Jeffersontown), City Express by Marriott Louisville Southeast is within a 10-minute drive of Oxmoor Center and E.P. Tom Sawyer State Park. .This hotel is 7.7 mi (12.4 km) from Mall St. Matthews and 8.1 mi (13 km) from Springhurst Towne Center Shopping Center.

What's nearby

  • Southeast Christian Church - 2 min drive - 1.1 km
  • Mall St. Matthews - 6 min drive - 10.3 km
  • E.P. Tom Sawyer State Park - 8 min drive - 8.5 km
  • Louisville Mega Cavern - 11 min drive - 18.9 km
  • Louisville Zoo - 12 min drive - 19.2 km

Getting around

  • Louisville Intl. Airport (SDF) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Starbucks - ‬14 min walk

About this property

City Express by Marriott Louisville Southeast

City Express by Marriott Louisville Southeast offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Louisville? This hotel has 1044 square feet (97 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Country Carlson Louisville East KY

Country Inn Carlson Louisville East KY

Country Inn Suites by Radisson Louisville East KY

Country Inn & Suites by Radisson, Louisville East, KY Hotel

Country Inn & Suites by Radisson, Louisville East, KY Louisville

City Express by Marriott Louisville Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Best place I’ve stayed at
Stayed 4 nights in Feb 2026

8/10 Good

Ethan

Hotel is currently getting renovated,
Stayed 2 nights in Feb 2026

2/10 Terrible

Jonathan

Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Stayed 2 nights in Jan 2026

10/10 Excellent

Cortney

Stayed 1 night in Dec 2025

8/10 Good

Nellie

Stayed 1 night in Nov 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Breakfast very limited. The hotel is going through renovation but they did their best during that.
Stayed 14 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The room was great. However, the shower knob was broken and the tub spout switch was very difficult to switch to shower. Also the breakfast in the morning, was very disappointing, literally microwaved frozen breakfast sandwiches
Stayed 1 night in Nov 2025

10/10 Excellent

MELISSA, LOUISVILLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
The room I was in was dated. I really expected a nicer room for the money I spent !
Stayed 7 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 4 nights in Nov 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness
Clean, comfortable room
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Business traveller
Liked: Staff & service
Breakfast was cold and the coffee was very bitter. Hotel going through renovations but otherwise stay was ok. Wish pool was open later for those of us who check in later.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities
Everything was clean and staff were very friendly. They are making updates throughout that make it look more modern and fresh.
Stayed 1 night in Nov 2025

6/10 Okay

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not in the best repair. Stains on the lampshades, bathroom was dated and dusty. Traffic noise was very loud. Breakfast was lacking - out of most items with 90 minutes of serving time still left.
Stayed 1 night in Nov 2025

6/10 Okay

Brooke

Stayed 1 night in Nov 2025

2/10 Terrible

Vickie

Travelled with partner
Disliked: Amenities, property conditions & facilities
The front desk was not manned upon our arrival. There was a sign that someone would return shortly. After waiting a while I noticed someone sitting around the corner on a device. They forgot the remove the sign or place themselves in view. The interior of the building had a strange chemical like smell. When we got into our room we found it in disrepair. I have pictures. The toilet seat was pealing up plastic, the shower had cuts in the floor. The cabinet door for the refrigerator was crooked and hanging open. There were so many layers of paint and drips of different paints on fixtures and walls it was impossible for housekeeping to clean well. If it weren’t 11:00 at night we would have left to find another hotel. Front desk was nice enough to give us another room. It was better but the over all feel of this property was that it is a fixer-upper renting units while in process. Breakfast carried the same lack of quality and attention as the rooms. I didn’t realize Country Inn and Suites was bought out by Choice Hotels. Learning that explained a lot about this experience given past Choice Hotel experiences.
Toilet seat peeling
Damage to tub floor - can that even be clean?
Damage
Cabinet for fridge in disrepair
Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Oct 2025

6/10 Okay

Griffin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its okay
Stayed 3 nights in Oct 2025

8/10 Good

Corey

Stayed 1 night in Oct 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service
Room was dirty and in poor condition. Would not stay here again!
Stayed 1 night in Oct 2025

4/10 Poor

carl

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is undergoing renovations very strong smell of paint and lots of dust everywhere workmen working during the day. Room had to be swapped as door lock wouldn’t operate
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good.
Stayed 1 night in Oct 2025