Krystal Grand Los Cabos - All inclusive

4.0 star property

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Property video
View from room
Food and drink
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(30 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

One Bedroom Suite at BelAir SunClub

  • Resort view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Palmilla Garden View King

8.2 out of 10
Very good
(39 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Palmilla Garden View Double

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite Palmilla Ocean view King

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite Palmilla Ocean view Double

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite Ocean View Double

7.2 out of 10
Good
(93 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Junior Suite Ocean View King

7.6 out of 10
Good
(105 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Altitude Junior Suite Swimout Garden View

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Altitude Junior Suite Ocean Front King

7.0 out of 10
Good
(20 reviews)
  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Altitude Junior Suite Ocean Front Double

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Altitude Junior Suite Swimout Ocean Front King

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Altitude Junior Suite Swimout Ocean Front Double

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Altitude Governor Suite Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Altitude Presidential Suite Ocean View

  • Ocean view
  • 117 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Krystal Deal of the Day

8.0 out of 10
Very good
(69 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About the area

San José del Cabo

Located in San José del Cabo (Costa Azul), Krystal Grand Los Cabos - All inclusive is steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District. .This beach property is 2.7 mi (4.4 km) from Palmilla Beach and 3.7 mi (5.9 km) from Puerto Los Cabos.

What's nearby

  • Costa Azul Beach - 3 min walk - 0.3 km
  • El Zalate Beach - 7 min walk - 0.6 km
  • Mar y Sierra - 9 min walk - 0.8 km
  • Palmilla Beach - 14 min walk - 1.2 km
  • Playa Hotelera - 16 min walk - 1.4 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 19 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Ayami Oriental Kitchen - ‬7 min walk
  • ‪Hacienda El Mortero - ‬5 min walk
  • ‪7 Seas - ‬13 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive offers 327 accommodations with free minibar items and safes. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Make yourself at home in one of the 327 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The "O", a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This property has 8 meeting rooms available for events. Free valet parking is available onsite.
The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Krystal Grand Los Cabos - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.74 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is USD 4.74 for the first bedroom per night, and increases by USD 4.74 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1138 out of 2509 reviews
Rating 8 - Good. 553 out of 2509 reviews
Rating 6 - Okay. 374 out of 2509 reviews
Rating 4 - Poor. 214 out of 2509 reviews
Rating 2 - Terrible. 230 out of 2509 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Generators, when on, were obnoxiously loud. In fact fieneds had switch rooms
Stayed 7 nights in Feb 2026

10/10 Excellent

Sandra Cristina

Stayed 4 nights in Feb 2026

10/10 Excellent

Micaela Alexis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our one week stay was everything we wanted and more. We loved all the different areas and pools. The views were stunning and beach was gorgeous. We were curious what to expect with the food because there are such mixed reviews but we really enjoyed it! The Take a Bite Cafe could have been a little better—the espresso was quite weak. At the breakfast buffet, the omelette stations were the highlight, and sitting outside practically on the beach with an ocean view was incredible. We even saw some whales while eating breakfast! The Surfos Snack Bar had the best fish tacos I think I’ve ever had. And the cook Fernando was incredible. He was so personable and kind. When we asked for hot sauce and he didn’t have any, without asking he went and got us some from the restaurant—absolutely over and above. The variety of seafood the resort had on the whole was excellent. Risotto (Italian) was our favourite restaurant. Truly though, the staff are what made this resort the unexpected awesomeness that it was. Manuel and Lilly were lovely, kind, attentive poolside waiters. We really appreciated them and enjoyed seeing them each day. Raúl, the bartender at the sports bar, was fantastic! Playing pool and sipping his cocktails made our evenings. We also are super thankful to Urias. He hosted karaoke and archery and was so fun, kind, and engaging. He truly went over an above to make us feel welcome. Our experience at the altitude rooftop bar was a highlight of our week. Hugo the bartender
Stayed 7 nights in Jan 2026

4/10 Poor

Baylee

Disliked: Cleanliness, property conditions & facilities
The staff were so kind and helpful. The location was beautiful. Other than that the cleanliness was pretty lacking all around. we were given sheets with blood stains on them. The cups that the drinks are given in at the pool and bars are not cleaned at all, only rinsed briefly with tap water by hand and placed in a stack and given to someone else right after you. I suggest bringing your own cup and washing it yourself often. The food taste was fine but not good. Me and my partner got extremely sick to the point we were throwing up for over 24 hours and needed medical attention. we did not eat or drink anywhere else besides the resort. The pool was too cold for people to go in so everyone was piled into the two small hot tubs at the adult pool that were the temperature of a warm bath and they were very dirty. The chairs by the pool were very limited and were all very dirty. The room was very loud all day and all night you could hear the traffic along the road because the door had huge gaps all around the frame. The tv was very old and had no other function but a couple cable channels. The restaurants are not open all the time. One or two of them were closed every day. and the others were only open for dinner.
Stayed 4 nights in Feb 2026

2/10 Terrible

Erhart

Travelled with family
Disliked: Property conditions & facilities
The main generator broke down which caused the emergency generator to turn on. The emergency generator blared throughout he entire resort for 24 hours a day. It also meant that the air conditioning was not working in the rooms. Although we were booked for 7 days, we checked out after 2 days and found another hotel. I am expecting Expedia to refund me for the 5 days that I never used.
Stayed 7 nights in Feb 2026

10/10 Excellent

jordan

Great everything. Friendly s
Stayed 7 nights in Feb 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Luis Martinez fue muy amable en ayudarnos con nuestra vacaciones en Krystal Grand espero regresar de nuevo!
Stayed 2 nights in Feb 2026

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
There were some major issues on my arrival due to a power problem at the resort and a super loud generator running. People literally had earplugs in at the pool. I was told I couldn’t get a refund and that it would be off at 8 PM. This wasn’t the case. Finally by the next morning it was off. I have to say Roberto at the Expedia desk at the hotel saved the day. I had wanted to change hotels on my arrival, but I wasn’t able to determine if I would get a refund. That was really frustrating, but Expedia came through for me and upgraded my access at the resort. I also ended up getting a refund after the trip was over which was fantastic. In the end, Expedia really went out of its way to compensate me for my trip. I’m very grateful for that. I’m also glad that I booked through Expedia as they had a special desk at the resort it made getting dinner reservations and dealing with problems, check out etc much easier. I never did get AC in my room but for the price it really was a nice resort.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christina M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and on-site Expedia staff were absolutely amazing. We thoroughly enjoyed every aspect of our stay. The food and ease of making dinner reservations were seamless.
Stayed 12 nights in Jan 2026

6/10 Okay

Delainie Marie James

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Resort is average. It needs some updating and refreshing-pool is not heated. Pool chairs are both too few and worn out. Buffet is so underwhelming I stopped eating there, food is in chafing dishes that you have to open to see the food, I’ve never seen an all inclusive like that. Very limited selection. Main restaurants were good, the Italian was very good and the evening outdoor themed buffet they do is also quite good. The lunch menu at Surfo look bar is very good, excellent guacamole and fish tacos. Japanese menu is good, skip the teppanyaki which is mediocre and go for the sushi and menu items. The coffee bar is great, really liked having a tea or coffee anytime of day. The rooms were fine, but showing some signs of wear. No loungers on the beach at all. Extremely limited evening activity or entertainment. I wouldn’t return-they need to do some fixes and it could be really good.
Stayed 4 nights in Feb 2026

8/10 Good

Chung Ki

Great staffs,
Stayed 7 nights in Feb 2026

8/10 Good

Mary-anne

Stayed 4 nights in Feb 2026

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026

2/10 Terrible

Christopher

Travelled with family
Disliked: Amenities, property conditions & facilities
Do not go here, worst experience ever at a Mexican resort.
Stayed 6 nights in Feb 2026

8/10 Good

Soultan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Fun activities planned out in the day and decent food. Unfortunately the power went out for 2 days and a loud power generator was going off due to the inconvenience, overall the stay was nice. Another inconvenience was how fresh towels were forgotten to be put in our rooms twice. The rooms were very cozy and spacious. Staff were friendly. Restrooms were clean. I’d visit them again
Stayed 10 nights in Jan 2026

6/10 Okay

David

Stayed 7 nights in Jan 2026

6/10 Okay

Marisol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. The customer service vould be better. Most of the staff was unfriendly and seemed unhappy to work there. Food could improve, buffet did not have much choices and some food was flavorless.
Stayed 4 nights in Dec 2025

10/10 Excellent

eun hee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Room was clean. Very large room and nice view.
Stayed 7 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Various staff members were exceptional - Concierge Gabriel and Brissa were outstanding, arranging golf games, restaurant reservations, inside information of what San Jose has to offer, and their command of the English language was exceptional. Linda at the front desk was very customer focused and did a great job when we had to request a room change because the power outage in town causing the generator to be activated directly below our room. Kudos to the entire resort for making the best of a tough situation during the power outage. They all carried on with great hospitality and smiles on their faces all the time. Resort was well laid out and offered a good variety of restaurants. Food was very good and tasty. Cleaning staff was prompt, courteous and efficient.
Stayed 7 nights in Feb 2026

10/10 Excellent

Tania Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation. The food was amazing at the restaurants
Stayed 4 nights in Jan 2026

6/10 Okay

Donna, Trail

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Pools are cold! Food is cold! Japanese a la cart was very good. Staff were great! Italian and Mexican restaurants are not so good. The Grill restaurant was good, but, again, food was cold. Cleanliness of hotel was good! Bars were always running out of something. Beautiful beach, but no chairs or umbrellas to use. Nightly entertainment was poor and not every night.
Stayed 14 nights in Jan 2026

10/10 Excellent

Francisco Raudel

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was sooo kind! Hotel was super cool. Helped with reservations took very well care of us from the cooks to the chefs to the door monitor to the front desk 10/10!
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness
The staff at Krystal Grand Los Cabos were simply outstanding. From the servers at the restuarants to the pool staff. They were all very happy and helpful and Yolanda and Angela always made us feel special. Roberto the concierge addressed any questions we had immediately and made our stay remarkable, as did his colleague Gabriel. This was our second time at the resort and we'll definitely be returning. The pools and beach were beautiful and the Friday night Fiesta is a must. The dinner we had at the sushi restaurant was some of the most delicious tuna we've ever had.
Moonlit view of the courtyard.
Lunch at the Grill. Amazing catch of the day.
View of the pools from the main floor.
Mesquite Grilled chicken at the Friday night Fiesta.
Stayed 3 nights in Jan 2026

4/10 Poor

brent

Disliked: Amenities, property conditions & facilities
Transformer blew and had no air conditioning for 2 1/2 days. Room was right next to back-up generator and was so loud that everyone had to wear earplugs. Finally on 3rd night was given a room away from the generator. Minimal bath towels, no washcloths. Some of reservations at restaurants were not honored for various reasons. Not offered a refund for 2 nights that we requested. Was my 5th stay at Krystal Grande and might be my last if we are not granted a refund for 2 sleepless nights.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ashley R

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful. The staff “Gabriel, Roberto, and Brissa was so helpful and kind. The excursion sales staff “Damian and Tania” was also awesome. Please stop by and book your fun activities with them. They’ll give you honesty and the best prices. Tell them Ashley sent you! I traveled solo and I felt safe the entire time. One night I actually by accident slept with my room door unlocked and had no problems. My first night there the mini fridge was making an annoying noise and I spoke to the concierge staff about it. I left to attend an event I had planned. By the time I came back they were so kind they upgraded my room for the inconvenience. All I wanted was for them to do was switch out the fridge, but I was grateful. I truly enjoyed my stay. It was also very clean. The food wasn’t the best to me but I’m a picky eater and I didn’t go to all the restaurants to inquire either. So, what I did try I didn’t like but the snack bar was the best to me. Another thing I’m really big on is the staff knowing who I am and not making me feel weird. Well the staff here addressed me by my name the entire time and greeted me with smiles and a very welcoming spirit. I felt like I had new family members. Thank you so much to all of you guys. I look forward to seeing you all again soon.
Children’s pool from court yard view
Court Yard Center view
Chicken quesadillas
Fish tacos and pizza
Stayed 6 nights in Jan 2026