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Krystal Grand Los Cabos - All inclusive

4.0 star property

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Property video
Lobby
Food and drink
Breakfast, lunch, dinner served; international cuisine, sea views

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe King at BelAir SunClub

Free minibar, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(30 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | View from room

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • Resort view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View King

Free minibar, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • Garden view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

7.0 out of 10
Good
(78 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.6 out of 10
Good
(98 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View

Altitude Junior Suite Swimout Garden View

Altitude Junior Suite Swimout Garden View

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

7.0 out of 10
Good
(19 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(7 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • Ocean view
  • 117 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Krystal Deal of the Day

Free minibar, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.8 out of 10
Good
(64 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San José del Cabo

Located in San José del Cabo (Costa Azul), Krystal Grand Los Cabos - All inclusive is steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District. .This beach property is 2.7 mi (4.4 km) from Palmilla Beach and 3.7 mi (5.9 km) from Puerto Los Cabos.

What's nearby

  • Costa Azul Beach - 3 min walk - 0.3 km
  • Mar y Sierra - 5 min walk - 0.5 km
  • El Zalate Beach - 7 min walk - 0.6 km
  • Palmilla Beach - 14 min walk - 1.2 km
  • Playa Hotelera - 16 min walk - 1.4 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬6 min walk
  • ‪7 Seas - ‬13 min walk
  • ‪Buffet O - ‬7 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with free minibar items and safes. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Make yourself at home in one of the 429 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The "O", a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This property has 8 meeting rooms available for events. Free valet parking is available onsite.
The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Krystal Grand Los Cabos - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.70 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1046 out of 2436 reviews
Rating 8 - Good. 523 out of 2436 reviews
Rating 6 - Okay. 385 out of 2436 reviews
Rating 4 - Poor. 229 out of 2436 reviews
Rating 2 - Terrible. 253 out of 2436 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Naresh

Travelled with family
Room Safety - while this may have been one off, but on the second night we woke up to load music in the middle of the night and to make the matters worse we heard loud banging on the door and someone trying to open it; initially we thought it was someone mistakenly trying to enter wrong room and walked to the door to tell them that, but then realized it was coming from the connecting room and inspite to yelling out they continued trying to break through the door. Front lobby was not much help, took forever to get someone to go talk to the folks in next room and a response that they cannot control all guest behaviour was not what we were looking for. We shared our night experience with Staff at Expedia desk next morning and they were super nice and helpful in trying to address our concern and actually helpful with everything during our stay (before and after the incident)
Stayed 3 nights in Nov 2025

4/10 Poor

Ann-Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

6/10 Okay

Shawndre

Stayed 1 night in Nov 2025

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was impressed with the service, cleanliness and amenities at the hotel. We ate at the restaurant at the bar on two occasions, and it was pleasant with a nice view. All the staff were friendly. We used the spa and that was also very nice and relaxing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

8/10 Good

Jeff-Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Angelica our server on occasion was excellent. She was very personable, engaging and went out of her way
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Amenities
Disliked: Cleanliness
The food was fabulous! The staff courteous, kind, friendly! Our activities coordinators, Angel, Urial, and Sebastion were enthusiastic, fun and friendly! Our waiter by the pool, Ismael, was always smiling, attentive and kind! Our waiter in the restaurant with the buffet, Victor, made my mornings with his cheery smile! The rooms were not very clean. There was something sticky on the floor that stayed there for the whole time we had the room. The whole hotel needs repairs, it has seen better times. However, it was not horrible. Overall, my friend and I had a fantastic time!
Stayed 7 nights in Nov 2025

10/10 Excellent

Julian

Liked: Amenities
The team was very helpful and I appreciate them
Stayed 3 nights in Nov 2025

6/10 Okay

Doneisha

Travelled with partner
Disliked: Cleanliness
The restraunts have too many restrictions. Breakfast is over too early at 10:30 am. That is before anyone is up the time says 11 but they will tell you it’s over at 10:30. You are there to vacation not be on a scheduled sleep. The main restraunts are not open until 1. Overall you don’t have access to food on a regular basis. They need to fix that especially when the food is not that good. Upon arrival to my original room I had bed bugs and had to be moved to a new room. Staff is friendly nice the hotel is just not a good choice for me.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very nice. All the staff was very accommodating and professional. Special thank you to our concierges Roberto and Brisa, plus the afternoon bartender Ignatio. Thank you to all the Staff of Krystal Grand Los Cabos.
Stayed 7 nights in Oct 2025

8/10 Good

Yasmin, Calgary

Travelled with family
Liked: Cleanliness
Staff was very helpful and courteous. Wonderful stay and perfect views. Only issue was food items on dispaly had no labels and no safe box in room.
Balcony view
Balcony view
Stayed 4 nights in Oct 2025

2/10 Terrible

Bryttni

Disliked: Staff & service
Stayed 1 night in Nov 2025

2/10 Terrible

Bryttni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
Stayed 1 night in Oct 2025

6/10 Okay

Kisha

Stayed 5 nights in Oct 2025

4/10 Poor

Yadira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is marketed as an all-inclusive resort, but it does not provide room service unless an additional fee is paid. The food quality was subpar. The restaurants had limited hours of operation, and the poolside snack bar offered unimpressive options. However, the fish tacos were a notable exception. Unfortunately, the Asian restaurant's offerings were not worthwhile, and I experienced adverse effects after dining there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beach was unobstructed and beautiful view
Stayed 4 nights in Oct 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly staff, room is just ok. Could be better with some upgrades. Food options are rather limited. But the access to beach is good. The good staffs made up for the lack of amenities.
Japanese restaurant
Restaurant patio for outdoor dining
Beach
Courtyard
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 7 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time very helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice but it’s definitely the bare minimum of all inclusive resorts
Stayed 4 nights in Oct 2025

10/10 Excellent

todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
enjoying time over all
Stayed 3 nights in Oct 2025

10/10 Excellent

Fabian

Stayed 2 nights in Oct 2025

8/10 Good

Tinisha

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was great! Pool area was great as well! Concierge team service was excellent especially with Gabriel.
Stayed 4 nights in Oct 2025