I made the reservation for 1 bedroom, when I got there around 4:20 pm, I was told they only had rooms with 2 beds and I would have to wait till 5:30 pm to get what I had reserved. I couldn’t wait because I was extremely exhausted so took whatever they gave me, I was told it was non smoking on the second floor. The receptionist did not provide any information on the hotel, I didn’t know where to take the stairs or elevator, I was lost in the premises and he still did not bother to guide me, very disappointed.