4/10 Poor
Denise
12 Nov 2025
Liked: Cleanliness, amenities
I arrived at the hotel for them to tell me my reservation had been canceled and for them to "try and check for another room" for me, which they did, but the reservation was not cancelled by the 3rd party which led me to be charged 2x and Moxys' hotel pricing is far more expensive. For one night which was approximately 8 hours; they charged me including fees and valet parking. There's a reason why I book through 3rd party, for the deal! I called Moxy and there was nothing they could do for me, so I had to end up calling the 3rd party and I'm just waiting on a refund. Other than that; the room was decent and clean. The hotel is in a nice location and offers a lot of restaurants and activities for your stay. I would love to try them again for my birthday in a couple months; I just hope there are no issues. It is really inconvenient to deal with.
Denise
Stayed 1 night in Nov 2025





















