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Hampton Inn & Suites Ontario

3.0 star property

Photo gallery for Hampton Inn & Suites Ontario

Outdoor pool
Exterior
Sundeck
Lobby
Studio Suite, 2 Queen Beds, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

View map
4500 Mills Circle, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪18 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

25-inch TV with cable channels

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

25-inch TV with cable channels

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

25-inch TV with cable channels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

25-inch TV with cable channels

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,285 reviews
The price is AU$158
includes taxes & fees
7 Sept - 8 Sept
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About the area

Ontario

With a stay at Hampton Inn & Suites Ontario in Ontario, you'll be in a shopping district, just a 3-minute walk from iFLY Indoor Skydiving - Ontario and a 2-minute drive from Toyota Arena. .This hotel is 3.4 mi (5.5 km) from Ontario Convention Center and 4 mi (6.4 km) from Victoria Gardens.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 18 min walk - 1.6 km
  • Ontario Convention Center - 4 min drive - 5.6 km
  • Victoria Gardens - 4 min drive - 6.0 km
  • Auto Club Speedway - 11 min drive - 8.9 km

Getting around

  • Rancho Cucamonga Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 14 min drive

Restaurants

  • ‪Dave & Buster's - ‬11 min walk
  • ‪Rainforest Cafe - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Ontario Mills Food Court - ‬11 min walk
  • ‪In-N-Out Burger - ‬8 min walk

About this property

Hampton Inn & Suites Ontario

Hotel with free breakfast, a quick walk to iFLY Indoor Skydiving - Ontario
Hampton Inn & Suites Ontario offers 91 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 guestrooms. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Hampton Inn & Suites Ontario. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 18 2025 to January 16 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hampton Inn Ontario Hotel
Hampton Hotel Ontario
Hampton Inn & Suites Ontario Hotel
Hampton Inn & Suites Ontario Ontario
Hampton Inn & Suites Ontario Hotel Ontario

Hampton Inn & Suites Ontario Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Cesilia

Liked: Cleanliness, staff & service, property conditions & facilities
Xoxox
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Stayed 1 night in Apr 2025

8/10 Good

daniel c

Travelled with partner
Liked: Cleanliness
X
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth a stay!!

My Mom and I were there for a graduation and showed up super early. The staff was able to get us into a room early, offered us water, and whatever else we needed. Super friendly, courteous and helpful. The breakfast was wonderful with so many options. Location is close to lots of restaurants and a huge mall. Infinity stars!!
Stayed 1 night in May 2025

6/10 Okay

israel

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

2/10 Terrible

LEONOR

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room bathroom was clogged had to go to the lobby to use the restroom. Unacceptable
Stayed 1 night in May 2025

2/10 Terrible

Bhim K

Disliked: Cleanliness, staff & service, property conditions & facilities
Not providing any of the packages shown to the customers and ignoring them if they ask for anything and talking to the customers is very objectionable and nothing is farmable here and all the rooms are dirty and there is no one to clean on time😩
Stayed 3 nights in May 2025

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Linda, Rancho Cucamonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice area and friendly staff
Stayed 2 nights in Mar 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service
Will be finding a new place to stay from now on!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice. Room was nice and clean. I recommended staying there. I love the waffles!
Stayed 1 night in Apr 2025

2/10 Terrible

Jacqueline

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Hampton Inn properties and this was by far the worst experience I've ever had at a Hampton/Hilton and at a hotel in general. On the first night of our stay, a large man broke and entered our room, and stood at the foot of the bed with my toddler and husband with me. When we woke up, he quickly retreated, and my husband followed him to the lobby. We called the police - apparently this is not the first time this has happened at this property. Thank God I was not alone and that he did not enter another room with a solo female or someone else who is more vulnerable. The staff was nice about it, but that is not really enough. They said they've seen this man multiple times wandering the building. Why was he allowed in? Why hasn't it been handled? I fear for other people staying here in the future. The hotel is also very rundown and the worst-looking Hampton I've been to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Ont airport and shopping center. Decent free breakfast in morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
They property was nice
Stayed 1 night in Mar 2025

10/10 Excellent

JANICE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear people talking their room nearby!!!!?
Stayed 1 night in Apr 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. The room was nice. It smelled old but it wasn't too bad of a stay.
Stayed 1 night in Apr 2025

6/10 Okay

Regina, SLC

Travelled with family, Travelled with partner
We have stayed at a few other hotels in the area and this one is our favorite. The location is perfect with lots of dining options and quick easy access to the freeway. The breakfast isn’t anything you wouldn’t find anywhere else, but we appreciate it. My only complaint is the seating in the common area. Year after year the cushions on the chairs are completely blown out. You sink straight to the bottom which puts you too low to eat comfortably.
Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Joseph

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Black mold in the bathroom, they tried to paint over the black mold as well, room didn’t look anything like the picture that showed, tv was small and old, facility was out of date all around out of supplies, the gym was a joke and smelled like cat piss, they tried to tell me my 4 night stay reservation was only a 1 night and argued until I showed them my reservation confirmation but told me they had the right name. Shower doesn’t have clear instructions and you can severely burn yourself if you’re not careful because if you turn it the wrong way it goes from hot to scolding . Worst hotel experience iv had in a long time, worse 1000 dollars Iv spend in a long time.
Stayed 4 nights in Mar 2025

6/10 Okay

toriano

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and comfortable

We got stuck in Ontario after our flight was diverted. I was able to book a room quickly on hotels.com. The room was very clean and comfortable and breakfast was nice. We were able to check in very quickly.
Stayed 1 night in Mar 2025