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Delta Hotels Durham Royal County

4.0 star property

Photo gallery for Delta Hotels Durham Royal County

Exterior
Meeting facility
Meeting facility
1 bedroom, premium bedding, down duvets, in-room safe
Al fresco dining, serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

View map
Old Elvet, Durham, England, DH1 3JN
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪6 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Non Smoking, River View

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Durham

With a stay at Delta Hotels Durham Royal County, you'll be centrally located in Durham, a 1-minute drive from Durham University and 14 minutes from Beamish Open Air Museum. .This hotel is 0.2 mi (0.4 km) from St. Nicholas Church and 0.2 mi (0.4 km) from Gala Theatre Durham.

What's nearby

  • Durham Castle - 4 min walk - 0.4 km
  • Gala Theatre Durham - 5 min walk - 0.4 km
  • Durham Cathedral - 6 min walk - 0.5 km
  • Durham University - 10 min walk - 0.9 km
  • Crook Hall and Gardens - 11 min walk - 0.9 km

Getting around

  • Durham Station - 12 min walk
  • Newcastle Intl. Airport (NCL) - 33 min drive

Restaurants

  • ‪Notch - ‬2 min walk
  • ‪Caffé Capriccio - ‬3 min walk
  • ‪Zen - ‬3 min walk
  • ‪The Library - ‬4 min walk
  • ‪Flat White - ‬3 min walk

About this property

Delta Hotels Durham Royal County

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
Delta Hotels Durham Royal County offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's bar/lounge, Cast Iron Grill, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Cast Iron Grill - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Paddy and Scott's - This coffee shop serves lunch and light fare. Open select days.
Cast Iron Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Cast Iron Terrace - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cast Iron Bar
  • Cast Iron Grill
  • Cast Iron Terrace
  • Paddy and Scott's

Things to do

  • 24-hour gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1630
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - March 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 8.00 for children
  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 11.00 per day
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Hotel Royal County
Delta Hotels Durham Royal County Hotel
Delta Hotels Durham Royal County Durham
Delta Hotels Durham Royal County Hotel Durham

Reviews

Delta Hotels Durham Royal County Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 605 out of 1014 reviews
Rating 8 - Good. 281 out of 1014 reviews
Rating 6 - Okay. 82 out of 1014 reviews
Rating 4 - Poor. 33 out of 1014 reviews
Rating 2 - Terrible. 13 out of 1014 reviews

Reviews

6/10 Okay

shamim

Liked: Cleanliness
Disliked: Staff & service
One particular male staff member quite assuming and condescending. When we asked re electric car charge points his response was ‘oh I wouldn’t get an electric car !’ . Extraordinary !
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointing experience

The main problem was the lift not working throughout our stay and we were on the 3rd floor. Also there were 2 coachloads of guests staying and the breakfast experience was very poor. On one day we had to queue, there was hardly any food and lots of uncleared tables. The room was clean and staff helpful but there were not enough to cope with the numbers. Our bathroom door was difficult to open from the inside which was a safety concern. We reported it as urgent but it was not fixed.
Stayed 5 nights in Jul 2025

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think I like anything about this hotel. Didnt think I will write a bad review for a Marriott hotel. I had staged in different Marriott hotel around the world but this one is horrible. Mouldy stink in the bath area. The room is so small that if anyone who is claustrophobic should stay away. We had booked breakfast for one day, which is £15 per person. Coffee was horrible, baked beans, eggs and bacon were all out, no one cares to refill it until we asked. It was only before 9, we were not that late. If anyone do stay there, there are cafes near the hotel, only 3 mins walk, they sell full English breakfast around £10, or a bacon and egg bap at £6, very nice and fresh
Mouldy bathroom
Mouldy bathroom
Stayed 2 nights in Jul 2025

6/10 Okay

Sandeep

Travelled with family
Liked: Cleanliness
Hotel need a complete revamp as the condition is worn out at best. The elevator was not working in the main wing so we were forced to walk up two floors, take the connection skyway to our block and then walk up or down the stairs in that block to reach our floor, which was very exhausting and tedious. When using the entrance across the street in the riverside block to save ourselves from climbing the stairs we were quite curtly told that the entrance is only for staff and that customers are required to undergo the ordeal on climbing multiple staircases to reach the other block.
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy room with leftover adult gummies under the vanity. Disgusting bathroom with black mold all around sink, and rusty handles in bathtub. Please avoid.
Stayed 1 night in Jul 2025

6/10 Okay

Cornelius

OK'ish stay

The mattress was worn and has seen better days probably a few years ago already. The airconditioning vents were exceptionally dusty - a hayfever challenge as they are blowing at the entry door and above the bed itself. The breakfast was overpriced for the quality provided. Not real value for money when compared to equivalent hotels in Newcastle or York
Stayed 3 nights in Jul 2025

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb friendly staff. Great location. All round very good. Rooms are a little old fashioned but this didn’t matter. Staff were outstanding.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

4/10 Poor

MU

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Disappointing stay

I have stayed here many times to visit my son and the experiences have been patchy. This visit was on the poor end of my experiences. I had booked 3 rooms and only 2 were ready when I arrived with my family at 3:45. We did not get the keys to the third room until after 9pm. The staff did not contact me to let me know the room was ready. The staff seemed very flustered and not focussed on customer experience (it was university graduation season and they were busy). There were no tissues in one of the room and insufficient coffee sachets for our stay. When we asked for more coffee, we were given tea. The lift to the rooms has been out of order for a couple of weeks and there was no offer to help us take our luggage up two flights of stairs. The room rates were really high (presumably due to demand) but the experience did not match the premium price point.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Liked: Room comfort
Great location, Durham gorgeous. Hotel good but needs some refurb. Lift pit of service throughout stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Great hotel in Durham

Visiting our son. Good location. Lovely room and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Ian

Stayed 1 night in Jun 2025

8/10 Good

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Great location. Large hotel, parking very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service

Pleasant weekend

We had a warm welcome and the reception staff were very friendly and efficient . The didn’t mention the loyalty to join to get 10% off food and drink it was only I noticed it on the wall. Car park gets very busy but they helped us get parked when we couldn’t find a space. The room was ok and was meant to be delux room. It was a pleasant room but I wouldn’t describe it as delux. It was nice having air con. The shower head didn’t attach properly to the rod. Bed was comfortable . We ate in the bar and the food was very tasty. Didn’t have breakfast there. Well located for the town which was lively and close to the cathedral and castle. Plenty of places to eat. Town is up a hill but not too steep. It is also only about we minutes from beamish
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, older but very dignified hotel. Wonderful food in restaurant and excellent service. Handy for walking up the hill to the Cathedral and for walking to other areas like the main square and shops. I loved it. Very comfortable room and nice big bathroom. Definitely recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot

We chose the hotel at random, knowing it was central and had on site parking. In fact it was the perfect choice for exploring the city. Close to all the historic sites, and easy walking to restaurants and pubs. The staff were very friendly and efficient - which made the stay even better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, hotel in perfect location and reasonably priced. Would stay here again
Stayed 2 nights in Jun 2025

6/10 Okay

Jane

Travelled with family
Liked: Property conditions & facilities
Chosen for convenience for Durham Regatta and town. Very ordinary hotel nothing special. Food choice for dining was poor and the food not great. Dusty room but clean bathroom. Uncomfy bed and pillows. Very overpriced. Friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting university open day
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Stayed 2 nights in Jun 2025