The Victoria

4.0 star property

Photo gallery for The Victoria

Double Room
Front of property
Breakfast, lunch, dinner served; British cuisine
Lounge
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT
  • Richmond Park
    ‪5 min walk‬
  • Royal Botanic Gardens, Kew
    ‪4 min drive‬
  • Twickenham Stadium
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Double Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

London

With a stay at The Victoria in London (Mortlake), you'll be a 5-minute walk from Richmond Park and within a 5-minute drive of Thames River. .This inn is 4.7 mi (7.6 km) from Kensington High Street and 6.2 mi (10 km) from Royal Albert Hall.

What's nearby

  • Richmond Park - 5 min walk - 0.4 km
  • Royal Botanic Gardens, Kew - 4 min drive - 2.8 km
  • Twickenham Stadium - 8 min drive - 6.2 km
  • Syon Park - 9 min drive - 6.2 km
  • Westfield London Shopping Centre - 12 min drive - 8.3 km

Getting around

  • Kew Gardens Underground Station - 5 min drive
  • Mortlake Station - 16 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Robin - ‬14 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪Pig & Whistle - ‬12 min walk
  • ‪The Plough - ‬6 min walk

About this property

The Victoria

Inn with a coffee shop, a short walk to Richmond Park
The Victoria offers 7 accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London inn provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 7 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
For lunch or dinner, stop by Conservatory, a restaurant that specializes in British cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Limited parking is available onsite.
Conservatory - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Languages

Czech, English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

The Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 261 reviews
Rating 8 - Good. 80 out of 261 reviews
Rating 6 - Okay. 16 out of 261 reviews
Rating 4 - Poor. 5 out of 261 reviews
Rating 2 - Terrible. 3 out of 261 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a warm welcome when we arrived, everything explained clearly. Rooms modern and clean, food was delicious, all staff were great. Will be going back next year. A rare find
Stayed 2 nights in May 2025

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

This is a GEM of a place ! Feels like home from with all of your favourite family members ! From check in with Trent , the phenomenal customer service , his help , and just hands on , to the chef ! We could have had seconds and more of the same , Damo was amazing ! All our dietary requirements were met , whilst going over and above at closing time . The room was immaculate , fresh , clean, cosy , we rested and slept well . Our new regular !
Stayed 1 night in Apr 2025

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here 1 night and we had a really lovely time. The room was big and spacious, great bathroom with all the amenities, it was lovely to have 2 big bottles of water in the room(we forgot to buy any and was very handy to have them there). Having continental breakfast included was a great bonus, we really enjoyed that. The staff were really friendly and helpful. The pub downstairs is very handy :) The only thing that ruined a bit our sleep was that we had 2 single beds next to each other and the gap between them didn’t help, was really annoying, a double mattress would have been great.The room needs a bit of updating but overall we were really pleased. Thank you for a lovely stay! 🌺
Stayed 1 night in Apr 2025

10/10 Excellent

Regina

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful. The continental breakfast was really good too
Stayed 4 nights in Apr 2025

10/10 Excellent

Karl, Baldwinsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful rooms

Lovely location Manageress really unfriendly. Bar staff turned up late to serve breakfast on only day it was available. Returned back from long day to the joys of a circular saw outside my window. No chance of a nap then. Off peak season you will not get breakfast on Monday and Tuesdays and pub closed, but they will still charge you the same rate and won't tell you this until you've already book- somewhat lacking in transparency. When it was available breakfast was delicious but if you paid the extra for cooked, none of the included items were given such as fruit and pastries. However rooms beautifully furnished, very clean and comfortable Please note there is no on site parking as and you will need to use the road. This also wasn't very clear from the listing
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Stayed 2 nights in Mar 2025

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great room. Very comfy and clean. Great service and the best Guinnes in the London area. Bar staff desreves a pay rise.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Rugby Stay

Another great stay at the Victoria, to go an see England at Twickenham. Staff were friendly, polite and excellent as usual. Breakfast was great, loads of choice and the cook breakfast is enormous. The only fault and I am being picky, was there wasn’t enough coat hangers and the Bin in the bathroom was broken in Room 3.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Stayed 2 nights in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely find for a few nights before the rugby. Great breakfast included. Only downside was our room being so hot even with the window open. The included fan helped but was noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay

My first stay at the Victoria and it was excellent. Room was small, but very clean, comfortable bed and excellent shower with plenty of hot water. All the staff we encountered were very friendly and welcoming, and couldn’t do enough for you. We had an evening meal on the Friday which was very nicely cook and delicious. The cooked breakfast was outstanding and a very large portion as well. We are going back to stay in two weeks for another Rugby game and can’t wait to visit again. Keep up the good work The Victoria
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job for the rugby. Short bus to Richmond.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

A very nice "Inn style" hotel in North Sheen. Room was quiet, clean, and comfortable. Staff were extremely friendly. Good atmosphere. Breakfast was good. Price was a bit on the high side, but hey - it's London. My only criticism unfortunately is a significant one for the purpose of my trip. I was in London to watch an international rugby match at Twickenham stadium but I found that the hotel was too far from the stadium to be convenient for that purpose, but also had poor transit links to central London. I was very surprised, at first, to be almost the only guest on the weekend of a major match (England v. France), but by the end of my trip I recognized that the location was too far to be convenient for the match. I felt like I was in a sort of "no man's land", geographically. But if you have a reason to specifically visit North Sheen or surrounding area, this is an excellent choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolaas Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great property. Just a shame the restaurant was closed and there was very little interaction with people other than calling a number to check in. The room was lovely and comfortable and the location is excellent and feels very safe. A bit of noise from planes going to Heathrow through the night
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Friendly comfortable place to stay

Very easy hassle free check in. Friendly staff. Comfortable clean room in a lovely pub in a very quiet and convenient area
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

Overnighter before the football. Shocking weather but warm welcome. We did not eat there other than for breakfast. That was good. Big plateful. If you don’t eat there, a ten minute walk down the hill takes you to lots of restaurants.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024