The Park Hotel London

3.5 star property

Photo gallery for The Park Hotel London

Lobby sitting area
Lobby
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪5 min walk‬
  • Budweiser Gardens
    ‪14 min walk‬
  • University of Western Ontario
    ‪7 min drive‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Lifestyle Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Preferred Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

London

With a stay at The Park Hotel London in London (Downtown London), you'll be within a 5-minute drive of Budweiser Gardens and University of Western Ontario. .This eco-certified hotel is 3.5 mi (5.6 km) from Fanshawe College and 0.2 mi (0.4 km) from Victoria Park.

What's nearby

  • Victoria Park - 5 min walk - 0.5 km
  • Harris Park - 8 min walk - 0.7 km
  • Budweiser Gardens - 14 min walk - 1.2 km
  • London Convention Center - 16 min walk - 1.4 km
  • University of Western Ontario - 7 min drive - 2.2 km

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 12 min drive

Restaurants

  • ‪Wendy's - ‬6 min walk
  • ‪Joe Kool's - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toboggan Brewing Co - ‬8 min walk
  • ‪Jack Astor's - ‬1 min walk

About this property

The Park Hotel London

Eco-certified hotel with free breakfast and a fitness center
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including a fireplace in the lobby and a banquet hall.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in London? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 785 out of 1224 reviews
Rating 8 - Good. 271 out of 1224 reviews
Rating 6 - Okay. 94 out of 1224 reviews
Rating 4 - Poor. 42 out of 1224 reviews
Rating 2 - Terrible. 32 out of 1224 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Jordan

Stayed 1 night in Mar 2025

8/10 Good

Ian

Travelled with family
Liked: Staff & service
Stayed in a room with 2 queens with my wife and 2 sons on a university tour. Worked adequately for the purpose. It was nice having the separate living area space with 4 people. Bathroom and floors could have been cleaner.
Stayed 2 nights in Mar 2025

6/10 Okay

Heather, London

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Parking cost on top of a poor experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Stayed 1 night in Mar 2025

10/10 Excellent

christopher p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, just one word of caution...

Nice stay! Everyone was friendly, the room was very clean, restaurants nearby. All good. Except-- the bed frames are absolutely the worst. They are so much bigger than the mattress, guess what happens? You bang your leg into the corner. Huge bruises! Very painful!! Absolutely awful bed frames, why in the world would they choose those! So, if you are going to stay, this is what I suggest: 1. move the mattress so that it goes right to the edge on the one side that you will walk by most often. This will help cover up the bed frame, but note that the other side will be exposed significantly! 2. place the decorative pillow that is on the bed on to the floor, leaning up against the corner of the bed that you are most likely going to run into. This will help soften the blow and will be a good guide to you to be careful when approaching.
Stayed 1 night in Mar 2025

10/10 Excellent

Mossab

Stayed 1 night in Mar 2025

10/10 Excellent

Katelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Love staying here. Asked for the room temperature to be warmer and it wasn’t. No robes in room, one good towel, and I noticed in the morning our blanket had blood on it. That’s a bio hazard!
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

8/10 Good

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Stayed 3 nights in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was within walking distance to restaurants, parking was affordable and accessible and it was close to London Music Hall where the cinceet we attended was. Our only negative was that just a few minutes (less than 5) after we got back to our room a security guard came to our room and told us there'd been a complaint about us being loud (it would have taken him several minutes to get from the lobby to our room so we were most likely not yet in our room when the complaint was made). It wasn't us because we weren't talking loudly so most likely someone had gone to the stairs which were next to our room and werd talking when they did (and may have had a smoke when they did because we could smell it) & that's what was heard. We understood the complaint, someone was loud, but he refused to listen to us and became very rude & told us that it was after midnight, we shouldn't even he talking softly in our room. He coukd have handled it better imo. That was our only negative.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Spacious and clean rooms. Polite and helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Hotel-great stay

Great stay!! Our room was huge and very clean!! The breakfast was really good too!!
Stayed 1 night in Mar 2025

10/10 Excellent

H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Hotel London was wonderful. The suites are huge. There are two large rooms, one room with the beds and the second room with a sitting area and desk. Lots of space for luggage. The beds had lots of pillows and were super comfortable. Breakfast is included too. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Nice location and great room
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a busy area of London.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller
Liked: Amenities
Nice place.
Stayed 5 nights in Mar 2025

8/10 Good

Augustus, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Was not informed prior to my stay of the $32 per night for parking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberta

Stayed 1 night in Mar 2025