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The Other House South Kensington

4.0 star property

Photo gallery for The Other House South Kensington

Exterior
Creator video
Greater Courtyard | Courtyard view
Daily full breakfast (GBP 27 per person)
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Hyde Park
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin)

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Eaves

Club Eaves

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original

Club Original

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

1 bedroom, premium bedding, in-room safe, individually decorated

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz

The Greater Mezz

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom

King Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard

Club Courtyard

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible

King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Club Junior (Twin)

1 bedroom, premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area

3 Bedroom Vault

  • Sleeps 6

Similar properties

Lobby
The Bailey's Hotel London Kensington
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 2,180 reviews
The price is AU$346
includes taxes & fees
26 Oct - 27 Oct
The Bailey's Hotel London Kensington

About the area

London

A stay at The Other House South Kensington places you in the heart of London, within a 15-minute walk of Kensington High Street and Natural History Museum. .This spa hotel is 0.5 mi (0.9 km) from Imperial College London and 0.6 mi (1 km) from Victoria and Albert Museum.

What's nearby

  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 9 min walk - 0.8 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Royal Albert Hall - 15 min walk - 1.3 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk
  • ‪The Stanhope Arms - ‬2 min walk

About this property

The Other House South Kensington

Pet-friendly hotel with a full-service spa connected to a rail/subway station in London
The Other House South Kensington offers 237 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 237 individually decorated guestrooms, featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Stop by the hotel's restaurant, The Other Kitchen, for lunch or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 52.50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Reviews

The Other House South Kensington Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 188 out of 248 reviews
Rating 8 - Good. 41 out of 248 reviews
Rating 6 - Okay. 10 out of 248 reviews
Rating 4 - Poor. 6 out of 248 reviews
Rating 2 - Terrible. 3 out of 248 reviews

Reviews

10/10 Excellent

Lawrence

Stayed 5 nights in Jul 2025

4/10 Poor

Hema

Stayed 5 nights in Jul 2025

6/10 Okay

Rachael

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Other House South Kensington

We had a great stay. Front desk and concierge experience could be better for a nice hotel. Rooms and amenities were great.
Stayed 3 nights in Jul 2025

4/10 Poor

Noel

Dirty, bad service
Stayed 4 nights in Jul 2025

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, amenities
Absolutely love!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just a few minutes on foot from the tube. The rooms are small but well laid out. The pool and sauna/steam room were excellent, and the hotel bar was a lot of fun. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with group
Clean facilities and friendly staff
Stayed 6 nights in Jun 2025

10/10 Excellent

eros

Business traveller
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucy

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Velizara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, the value for money is out of this world
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay in. The hotel was really cute and I like the little patio areas outside the rooms. The only complaint is the room is very dark so bring a vanity mirror or something for makeup.
Stayed 6 nights in Jun 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 7 nights in Jun 2025

10/10 Excellent

Monika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! Beautiful rooms, kind staff, and family friendly. Kitchen was well stocked and the amenities were fantastic. We also ate at the restaurant and the food and service were excellent. Also close to the train station. Would absolutely stay again!
Stayed 6 nights in Jun 2025

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was odd that the front desk doesn’t have a phone. If you needed anything you had to send a message and wait for a reply. The hotel was very quaint and in a safe, convenient location. The room was very dark. Dark walls, minimal lighting and very little light from outside. It was bothersome to have to carry the bottles of soap, shampoo and conditioner into the shower and keep them on the floor. Almost all hotels these days have them attached to the shower wall. And why no box of tissue in the room???
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and stay was amazing. Highly recommend. Side recommendation is that the hotel offer hand towels for face washing and lotion with the shampoo and hair conditioner in rooms. See you soon!
Stayed 5 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

8/10 Good

Reanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, lovely staff

The staff were excellent at The Other House. They were very friendly and professional from check in to check out. We enjoyed the pool after a long day of walking. Amenities that I thought were most useful were the pool, kitchenette, and also the free laundry room. It was immensely helpful to be very close to the Gloucester tube station as it comments to both circle/district and picadilly. If I had to nitpick for areas of improvement: the pillows were very flat. Wish we could have opened a window to allow air flow. The lighting isn’t good if you like to or need to put on make up everyday. The towel warmer didn’t work, but we didn’t ask them to fix it, just something we noticed. We don’t use towel warmers normally, so not a big deal. Overall a great stay and would recommend.
Stayed 6 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in London

This boutique hotel will make you feel part of a fun functional family. I adored the room, and although it was small, it provided plush comfort and luxury touches. The sauna, steam room, and jacuzzi help you wash the day away and I met lovely people while using these facilities. The staff are 10 out of 10 on every level. A fantastic atmosphere.
Stayed 3 nights in Jun 2025

10/10 Excellent

CAROLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The level of personal service was unmatched anywhere. We arrived by taxi and the doorman immediately grabbed our luggage. We were greeted by name at the front desk and taken to our room. Old fashion bell hop. The restaurant served a beautiful English breakfast, and the bar was elegant and worth dressing up for. The pictures of the pool do not do this area justice. So relaxing with a steam room as well. The location was perfect for evening dinner, a Tesco supermarket around the corner and the train was right there. Just wonderful!!! Thanks to the staff we really enjoyed our stay.
Stayed 3 nights in May 2025