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The Chapter Hotels - Princes Court

2.0 star property

Photo gallery for The Chapter Hotels - Princes Court

Premium Suite, Ensuite (Quad)
Premium Suite, Ensuite (Quad)
Miscellaneous
Premium Quadruple Room, Ensuite (1 Double 2 Singles)
Miscellaneous

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View map
64-65 Prince's Square, London, England, W2 4PX
  • Kensington High Street
    ‪17 min walk‬
  • Hyde Park
    ‪18 min walk‬
  • Oxford Street
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite

Premium Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Suite, Ensuite (Quad)

Premium Suite, Ensuite (Quad)

Premium Suite, Ensuite (Quad)

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Premium Quadruple Room, Ensuite (1 Double 2 Singles)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Ensuite (1 Double 1 Single)

Premium Triple Room, Ensuite (1 Double 1 Single)

Premium Triple Room, Ensuite (1 Double 1 Single)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Miscellaneous

The Chapter - Leisure Inn Hotel

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, 126 reviews
The price is AU$249
includes taxes & fees
22 Sept - 23 Sept
The Chapter - Leisure Inn Hotel

About the area

London

Located in London (London City Centre), The Chapter Hotels - Princes Court is within a 15-minute walk of Kensington Gardens and Kensington Palace. .This hotel is 0.9 mi (1.5 km) from Kensington High Street and 1.1 mi (1.8 km) from Hyde Park.

What's nearby

  • Kensington Gardens - 6 min walk - 0.6 km
  • Kensington High Street - 17 min walk - 1.5 km
  • Hyde Park - 18 min walk - 1.5 km
  • Marble Arch - 5 min drive - 2.6 km
  • Oxford Street - 6 min drive - 3.3 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • London City Airport (LCY) - 67 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬3 min walk
  • ‪Beam - ‬3 min walk
  • ‪Hafez - ‬1 min walk
  • ‪The Barbary Notting Hill - ‬4 min walk
  • ‪Guillam Coffee House - ‬4 min walk

About this property

The Chapter Hotels - Princes Court

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
The Chapter Hotels - Princes Court offers 42 accommodations with complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Housekeeping is provided on request.
Make yourself at home in one of the 42 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 415267113

We should mention

This property does not have elevators

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

The Chapter Hotels - Princes Court Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 9 out of 40 reviews
Rating 4 - Poor. 8 out of 40 reviews
Rating 2 - Terrible. 13 out of 40 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Lee, Carindale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025

2/10 Terrible

Anne

Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room.
Stayed 4 nights in May 2025

2/10 Terrible

Jade

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding. I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service. I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels... Incredibly bad experience. Would recommend staying anywhere but here.
Stayed 1 night in May 2025

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy viejas y reparadas de mala manera. La segunda noche apareció un raton en la habitación. Nos cambiaron de hotel solo una noche y después nos regresaron a otro cuarto que estaban reparando. La ubicación es muy buena, pero le hace falta mucho mantenimiento y mejoras.
Stayed 4 nights in Jun 2025

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke styr på en skid, slidt og dårlig service

Da vi får anvist vores værelse ser vi at en rude er ødelagt og der er ikke gardin nok til at dække hele vinduet, som ligger ud til gaden og personalet i receptionen kan se direkte ind, så ingen privatlig, det klager vi over, men de kan ikke gøre noget ved det før dagen efter. Så vi beder om at få et andet værelse til det er lavet, det kan i første omgang ikke lade sig gøre, men da vi insistere på at vi ikke vil overnatte i det første værelse, siger de at de kan flytte lidt rundt, så vi kan få et værelse med privatliv, dette værelse er i kælderen med udsigt til affald og skidt. Skab til jakker, havde en låge der ikke hang fast i øverst beslag, badeværelse var beskidt, vægge og håndvask måtte vi bede om at få rengjort, døren til wc kunne ikke lukkes ordentligt eller låses, der var ikke mulighed for at se tv på værelset da der ingen fjernbetjening var. Jeg forlangte at vi kom tilbage til værelset, det kunne ikke lade sig gøre, da de ikke kunne lave det første værelse vi fik anvist. Så vi måtte på et 3. værelse. Der var ingen håndklæder, dem de kom med var der huller i og fjernsynet var ødelagt, så det kunne heller ikke bruges, gelænder til senge ovenpå var ved at falde ud af væggen, bøjle stangen til jakker var ikke fastnet ordentligt og der var kun en bøjle. Servicen var dårlig, som om de var ligeglade. I alt en dårlig oplevelse og vil aldrig booke der igen.
Stayed 3 nights in May 2025

6/10 Okay

Michele

Travelled with partner
Disliked: Property conditions & facilities
Si tratta di un piccolo hotel all'interno di una casa vittoriana. Purtroppo, come molti hotel della zona, le stanze originali sono state suddivise in tante piccolissime stanze, più simili a loculi. Non ci si può aspettare nessun tipo di comfort. Hotel ideale per chi ha poche pretese, anzi nessuna! Ci si può passare una o due notti al massimo, tre sono già troppe. Purtroppo ho dovuto prenotare all'ultimo minuto quando ero già in città e ho dovuto cercare una soluzione economica che mi permettesse di rimanere in centro ma onestamente non ci tornerei.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel en mal estado

Este hotel definitivamente no debería estar funcionando. La habitación tiene una alfombra hecha de retazos que está despegada en varios puntos y muy desgastada. Los colchones de las camas hundidos y viejos, incómodos. La ducha goteaba y tenía una alfombra empapada que no usamos pues nos dió desconfianza. Encontramos basura en el bote de papeles del baño. Además un araña muerta debajo de la toalla de manos. Para cerrar la mala experiencia, en la madrugada nos despertó el ruido que hacía una rata comiéndose una caja de dulces que compramos en el duty free! Fue horrible y no pudimos mas tratar que ahuyentarla. Definitivamente entró porque afuera de la ventana hay una gran cantidad de colchones, alfombras viejas y ripio. Tiramos nuestros cepillos de dientes, dulces y demás que habíamos comprado por temor que estuviera contaminado. Contamos nuestra experiencia y solo se disculparon con nosotros. Salimos mas corriendo que andando, sin dormir, sin desayunar y sin bañarnos. Mal, muy mal!
Stayed 1 night in May 2025