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The Chapter Hotels - Falcon Hotel

2.0 star property

Photo gallery for The Chapter Hotels - Falcon Hotel

Exterior
Exterior
Deluxe Twin Room, Ensuite | Room amenity
Deluxe Twin Room, Ensuite
Interior

Reviews

4.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
11 Norfolk Square, London, England, W2 1RU
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room, Ensuite

Deluxe Twin Room, Ensuite

Deluxe Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite

Deluxe Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Ensuite

Free WiFi

Deluxe Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Double Room, Ensuite (External Private Toilet)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, Ensuite (External Private Toilet)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Single Room, Private Bathroom

Free WiFi

Premium Single Room, Private Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, Private Bathroom

Premium Double Room, Private Bathroom

Premium Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Located in London (London City Centre), The Chapter Hotels - Falcon Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.4 mi (2.3 km) from Oxford Street.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • London City Airport (LCY) - 64 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Paramount Lebanese Kitchen - ‬1 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

The Chapter Hotels - Falcon Hotel

Hotel with a 24-hour front desk, 7-minute walk to Hyde Park
The Chapter Hotels - Falcon Hotel offers 22 accommodations. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access is available to keep you connected.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

The Chapter Hotels - Falcon Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Shawn

Business traveller
Liked: Cleanliness
Disliked: Amenities
Bed was a sleeping platform beneath a window and there wasn't a lavatory in the room. Moreover, the light in the external windowless lavatory, located on the floor below, did not have a working light.
Stayed 1 night in Nov 2025

6/10 Okay

Siddharth Shrikant

Liked: Cleanliness, staff & service
Located to transportation nearby.
Stayed 1 night in Nov 2025

2/10 Terrible

Johannes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wow this was something EXTRA bad. I wish I knew this before I booked. This can't possibly have this high rating. Room was extremely small with four stairs to climb. Shower very low pressure. Much noise from neighbors. Staff however was nice. Just lower the price and people might accept this bad room
Stayed 2 nights in Nov 2025