The Abbey Notting Hill

3.0 star property

Photo gallery for The Abbey Notting Hill

Premium Double Room
Premium Double Room
Exterior
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

View map
20 Pembridge Gardens, London, England, W2 4DU
  • Place, Portobello Road Market
    ‪2 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Standard Single Room

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

7.2 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Lower Ground Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Suite

  • 50 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed, 1 Double Bed and 1 Twin Bed

Deluxe Suite

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed, 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

London

The Abbey Notting Hill is centrally located in London, a 4-minute walk from Portobello Road Market and 14 minutes by foot from Kensington Palace. .This hotel is 0.9 mi (1.4 km) from Kensington High Street and 1.1 mi (1.8 km) from Hyde Park.

What's nearby

  • Portobello Road Market - 2 min walk - 0.2 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Kensington Palace - 12 min walk - 1.1 km
  • Kensington High Street - 12 min walk - 1.1 km
  • Hyde Park - 6 min drive - 1.7 km

Getting around

  • Notting Hill Gate Underground Station - 4 min walk
  • Kensington (Olympia) Underground Station - 5 min drive
  • London City Airport (LCY) - 56 min drive

Restaurants

  • ‪Notting Hill Coffee Project - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Prince Albert - ‬3 min walk
  • ‪Ole & Steen - ‬2 min walk
  • ‪Kuro Coffee - ‬4 min walk

About this property

The Abbey Notting Hill

Georgian hotel in London with a 24-hour front desk
The Abbey Notting Hill offers 22 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 5 floors
  • Georgian architecture
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 25 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Abbey
The Abbey Notting Hill Hotel
The Abbey Notting Hill London
The Abbey Notting Hill Hotel London

The Abbey Notting Hill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 619 reviews
Rating 8 - Good. 179 out of 619 reviews
Rating 6 - Okay. 92 out of 619 reviews
Rating 4 - Poor. 48 out of 619 reviews
Rating 2 - Terrible. 23 out of 619 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the hotel needs an update but the staff more than made up for the lack of updates
Stayed 3 nights in Sep 2025

10/10 Excellent

Dawn Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah at the front desk was professional and personable. She was knowledgeable and helpful along with the other front desk staff as well. The room was cozy. As there is no AC the fan probably could've worked a bit better. I will definitely stay again when I am in London. Oh, and the tub fixtures were really cool!
Stayed 1 night in Aug 2025

6/10 Okay

Brent

Liked: Staff & service
Needs an update
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, right nextv
Stayed 2 nights in Aug 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location, lovely staff, nice cosy room

My Self and partner booked tis hotel for one night. the location is perfect. the rooms are cosy and clean, the staff are very friendly and helpful. i will defiantly stay here again and will recommend this hotel to my family and friends!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Great location for staying at Carnival time!

The great thing about this hotel is the receptionist Sarah! She is such a great asset to the place you can forgive them for the low pressure cold water that comes out at a trickle in the bathroom, the lack of a proper shower in the bathroom and the rather old but fairly clean room that has obviously seen better days. It was an incredibly small (single) hot room being right at the top of the building. Even though there was a fan which I had on all night with the window open it was still incredibly hot and really needs an air con unit. I was staying for Carnival and this was an ideal location being just a few minutes walk from the route that was used and a few minutes walk from the tube.
Stayed 2 nights in Aug 2025

8/10 Good

Bethen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and the room was lovely and spacious, the only downside was the very low water pressure in the bathroom - we were on the top floor though, so maybe that’s to be expected in an older building.
Stayed 3 nights in Aug 2025

10/10 Excellent

william

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jul 2025

8/10 Good

Katrina

Liked: Staff & service
Sarah at the desk was wonderful. Unfortunate not to have AC. Bathroom radiator/towel warmer was dangerously hot.
Stayed 2 nights in Aug 2025

2/10 Terrible

Shanda, olney

Disliked: Cleanliness, property conditions & facilities
This property looked decent at check in, but the room was extremely dirty and dingy. I was only staying one night and it was late, otherwise I would have gone to another property.
Stayed 1 night in Aug 2025

10/10 Excellent

AMANDA, MORAVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we love it ! Its super convenient . Great value !
Stayed 2 nights in Aug 2025

2/10 Terrible

Emma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of an update. Beautiful staff but room was very average for the price, towels dirty and bath had staining. Water pressure non-existent (stayed on top floor). Bed was good but no air conditioning and small pedestal fan did not suffice. I unfortunately left this property after 1 night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Stayed 2 nights in Jul 2025

10/10 Excellent

Miss Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfy stay

The bed might be a single & im used to a queen, it was really comforyable, i slept so well. Couldnt hear anyone next door...every so often they would let their door slam closed otherwise really silent. I did not want to leave my room as was so comfortable. Very friendly staff. Didnt have any problems. Loved the AC working as reception and the fan in the room. The bathtub was great with possibility of bubbles. Nice location, very convenient and close to metro stop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Meghann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Gary

Travelled with partner
Disliked: Cleanliness, amenities
Negatives - room was advertised as on Ground Floor but was actually down stairs in the basement area where the view out of the window was a brick wall a few feet away. - bathroom was not very clean. The bath itself had a jacuzzi function but each of the water jet ports had 'run stains' around them and generally looked a bit grotty. There were also signs of black mould above the shower head and under the wash basin. - the shower head could not be adjusted meaning you had to stand at the far end of the bath tub to get wet which resulted in water going all over the bathroom floor. - when packing to leave we checked under the bed to make sure we hadn't left anything only to find a can of deodorant from a previous occupant which suggests the room had not been that thoroughly prepared or cleaned prior to our arrival. - all in all decor very tired and needs refurbishment Plusses - - Four poster bed was clean and very comfy - location. Very short walk to the Underground and only 10-15 minutes walk to Kensington Gardens, Hyde Park, Portabello Road/Market etc. - very friendly and helpful staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property was dark, dingy and worn out. It was so bad I didn’t even stay. I booked new hotel.
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not the Ritz but clean and functional with a wonderful staff. Well placed in Notting Hill, close to the Tube. Good food and pubs nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025