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Staybridge Suites London by IHG

3.0 star property

Photo gallery for Staybridge Suites London by IHG

Exterior
Exterior
Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(21 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About the area

London

With a stay at Staybridge Suites London by IHG in London (Westminster), you'll be within a 15-minute drive of Budweiser Gardens and University of Western Ontario. .This hotel is 0.9 mi (1.4 km) from White Oaks Mall and 1.2 mi (2 km) from Forest City Velodrome.

What's nearby

  • White Oaks Mall - 12 min walk - 1.0 km
  • Forest City Velodrome - 2 min drive - 1.5 km
  • Landmark Cinemas 8 London - 5 min drive - 1.8 km
  • Budweiser Gardens - 20 min drive - 7.5 km
  • University of Western Ontario - 28 min drive - 9.6 km

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Chuck's Roadhouse Bar & Grill - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪South Side Family Restaurant - ‬10 min walk

About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and a 24-hour fitness center
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites London by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in London? This hotel has 226 square feet (21 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the space and ammenities provided in the two bedroom suite. However, the room did not have a pull out sofa bed that was shown in the booking which caused an issue for sleeping arrangements. The staff moved quickly to provide a roll away bed, however it was quite old and provided no support - so the mattress wound up on the floor. The sofa and the lounge chair require a good fabric cleaning. They were less than appealing to sit on. Besides these two hiccups, everything else was fantastic. BBQs were available for cooking dinner, the suite provided a fully functioning kitchen minus oven. The impression of mini golf faded away when we realized there were three pitting holes. Overall we were happy with our stay - the staff and the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolann, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really great.
Stayed 1 night in Aug 2025

10/10 Excellent

Bronwyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to everything that I needed
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Absolutely any time of day or night there is someone very happy to help
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

Barinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good. pool was nice and clean and warm. bed was comfy with great pillows.
Stayed 1 night in Aug 2025

8/10 Good

maria, niagara falls

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hot and cold Breakfast was excellent. Bed was comfortable but pillows were puffy but got flattened once someone used and laid down on it.
Stayed 1 night in Aug 2025

10/10 Excellent

THI THAN, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and spacious room, amenities well kept and free buffet breakfast was fantastic! Close to many restaurants and shops for all your needs. Definitely staying here again next time I’m in London!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and clean. Staff is very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the kitchen. Room was very spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Shally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for a week and hotel was clean, quiet and stafff were amazing.
Stayed 4 nights in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located right off the 401. Kitchenette had everything you need to dine in.
Stayed 1 night in Aug 2025

10/10 Excellent

Daliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Aug 2025

8/10 Good

Yan

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff at reception 24hrs of smiling service
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oversll good! Pet friendly 👍👍
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katarina

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Jin Soung, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway, nice room, near the prison
Stayed 2 nights in Apr 2025

6/10 Okay

Olivia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not enough beds for families with several kids.

Where do I start? Went to check in and found out the room we booked (1 king and 2 double beds 2 bedroom suite ) no longer existed due to recent Remo’s. When I mentioned that my 3 kids (mixed genders) couldn’t share a king sized bed together they says we can give you a cot and one of the kids can sleep on the couch. The cot is not SAFE at all see the photo provided I used a stuffed animal to show what happened to my daughter whom slept in it. The springs are too far apart. My daughter moves a lot and ended up getting her head wedged under the bar and edge of mattress! I woke up to literally screams of panic! When I mentioned it the person at first said oh okay that’s it! The second night I put the mattress on the floor to avoid any further issues. We are a family of 5 and the 2 bedroom suite was camped as we had to modify the room so everyone could sleep properly. The breakfast was ok nothing over the top but food went fast. The hours could be a touch longer (630-930) Housekeeping was super polite and did amazing to keep our room clean s as nd restocked. However not enough towels or blankets. Overall decent room but slightly overpriced. Cots need to be removed and updated. Location is great but hotel sits in a cluster of other hotels.
Stayed 3 nights in Jul 2025