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Star Hotel

2.0 star property

Photo gallery for Star Hotel

Garden
Reception hall
Front of property
Triple Room
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Place, Eventim Apollo
    ‪12 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Westfield London Shopping Centre
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(26 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(45 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Deluxe Double Room (If extra bed required contact Hotel)
W12 Rooms
Hammersmith and Fulham
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Soundproof rooms
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$141
includes taxes & fees
21 May - 22 May
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About the area

London

With a stay at Star Hotel in London (Hammersmith), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3.1 mi (4.9 km) from Hyde Park and 3.4 mi (5.4 km) from Marble Arch.

What's nearby

  • Eventim Apollo - 12 min walk - 1.0 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km
  • Westfield London Shopping Centre - 15 min walk - 1.3 km
  • Thames River - 16 min walk - 1.4 km

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Another Brother - ‬2 min walk
  • ‪Deluxe Coffeeworks - ‬5 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪The Brook Green Hotel - ‬1 min walk
  • ‪Los Molinos - ‬1 min walk

About this property

Star Hotel

Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, luggage storage, and a vending machine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 492 out of 830 reviews
Rating 8 - Good. 246 out of 830 reviews
Rating 6 - Okay. 70 out of 830 reviews
Rating 4 - Poor. 14 out of 830 reviews
Rating 2 - Terrible. 8 out of 830 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice but the staff was what gave it the 5 star rating. When we arrived our bags, reception immediately changed our room to accommodate our need.
Stayed 1 night in Jan 2026

6/10 Okay

Ian

Liked: Cleanliness
Not a terrible place to stay but not a great one. The young woman on Reception, Carol, was wonderful. The room was clean and neat, the bathroom was spotless and everything worked. Here's why I can only give three stars. I asked if there was any possibility of arranging a late check out, 12 noon instead of 10.30, and offered to pay extra. I got a flat NO. No discussion, no 'Let's see how we can make this work', no flexibility. Just a flat NO. I had to leave at 10.30. I asked for the quietest possible room. I was given one next to the top of a staircase in more or less constant use. I'm in my 60s and I had a heavy suitcase. My room was on the 1st floor. They don't have a lift / elevator. No offer of help. Nice shower but no shelf in it for soap / shampoo. So, it'a nice enough place but many other places are more customer-focused and have more of a 'yes' attitude.
Stayed 1 night in Feb 2026

10/10 Excellent

Justin Rod

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. And the staff were polite and friendly!
Stayed 7 nights in Feb 2026

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Clean and staff were courteous and unobtrusive
Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Awesome stay - fantastic staff, great rooms, brilliant amenities... No faults!
Stayed 1 night in Feb 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very welcoming and helpful!
Stayed 4 nights in Feb 2026

8/10 Good

emmie

Stayed 1 night in Jan 2026

10/10 Excellent

Florentyna

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were friendly and welcoming, I was upgraded for free, the room was clean, spacious, comfortable and on the quiet side of the hotel. Bed was comfy and ensuite was clean, spacious and had eco friendly toiletries.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable, well located
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Always fantastic
Stayed 2 nights in Jan 2026

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
Normal condition ,clean ,comfortable .
Stayed 1 night in Jan 2026

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely stay, room was clean and comfortable and the staff was friendly. An easy 30 minute tube ride to downtown london. Good food choices within walking distance.
Stayed 2 nights in Jan 2026

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a one night stay
Stayed 1 night in Jan 2026

8/10 Good

Omid

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely room, nice beds
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Honestly, the rooms were clean, staff were also really polite and amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Felicity, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
I went to London for 9 dats. I have request requests for surveys from two airlines your hotel twice the restroom where I had dinner the restaurant where I had breakfast, the rail service that I took a train up to Darlington on the hotel that I stayed in in Darlington. It really is too much. Everybody wants my feedback if I don’t like you I won’t stay there again. If I like you, I will. I’m not in the business of promoting these business businesses I was just a customer.
Stayed 1 night in Dec 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, comfortable bed, and very quiet. Would stay here again in a heartbeat.
Stayed 1 night in Dec 2025

8/10 Good

Felicity

Stayed 2 nights in Dec 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in quick & friendly. Location fantastic. Room small but clean, quiet & comfy
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very comfortable at this hotel. As a converted house into rooms, it was remarkably well done. Rooms were on the small size but accommodative. Very clean with a friendly attendant. Close to great restaurants and the tube. Would recommend and stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Was a bit sceptic about a rugged room. But it was really clean. Especially the shower was cleaned properly. And friendly staff at all times.
Stayed 4 nights in Dec 2025

2/10 Terrible

Samya-Nessim

Stayed 3 nights in Dec 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities
Lovely and wonderful staff, great location!
Stayed 2 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find from the underground station Receptionist very helpful and friendly Had a small basic single ensuite room, did the job for a night Coffee/tea/kettle/hair drier provided Unfortunately this room faced the main road and the traffic was relentless and extremely noisy so barely slept. Even in winter, the windows need to be open Also the unmovable shower head was way too high for me so not the best shower I've had Would be interesting to try a room away from the main road!
Stayed 1 night in Dec 2025