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Quality Hotel Hampstead

3.0 star property

Photo gallery for Quality Hotel Hampstead

Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
5 Frognal, Hampstead, London, England, NW3 6AL
  • Place, Hampstead Heath
    ‪17 min walk‬
  • Place, Lord's Cricket Ground
    ‪5 min drive‬
  • Place, ZSL London Zoo
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed and 1 Single Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed and 1 Single Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Located in London (Camden), Quality Hotel Hampstead is within a 15-minute walk of Freud Museum and Hampstead Theatre. .This hotel is 0.7 mi (1.2 km) from Burgh House and Hampstead Museum and 0.8 mi (1.3 km) from Hampstead Heath.

What's nearby

  • Hampstead Heath - 17 min walk - 1.4 km
  • Lord's Cricket Ground - 5 min drive - 2.8 km
  • ZSL London Zoo - 5 min drive - 2.8 km
  • Camden Lock Market - 6 min drive - 3.0 km
  • Wembley Stadium - 13 min drive - 7.6 km

Getting around

  • Finchley Road & Frognal Overground Station - 3 min walk
  • West Hampstead Thameslink Station - 12 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Tortilla - ‬4 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪JW3 - ‬4 min walk
  • ‪Nando's - ‬6 min walk

About this property

Quality Hotel Hampstead

Hotel with free parking, a quick walk to Freud Museum
Quality Hotel Hampstead offers 57 accommodations with safes and complimentary newspapers. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 57 guestrooms featuring LED televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Crib (infant bed) fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hampstead Quality Hotel
Quality Hampstead
Quality Hotel Hampstead
Quality Hotel Hampstead London, England
Quality Hotel London
Quality Inn London
Quality Hotel Hampstead Hotel
Quality Hotel Hampstead London
Quality Hotel Hampstead Hotel London

Quality Hotel Hampstead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 561 reviews
Rating 8 - Good. 218 out of 561 reviews
Rating 6 - Okay. 47 out of 561 reviews
Rating 4 - Poor. 23 out of 561 reviews
Rating 2 - Terrible. 9 out of 561 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wembely visit

Easy to find with free parking. Nicely located for a trip to wembely only 1 stop away. 5 mins walk to the overground 10 mins walk to the underground. A variety of food and drink shops 3 mins away including dry cleaning. We were greeted by a friendly member of staff, check in was simple. Room was tidy. Another member of staff helped us with some information about the train lines. Breakfast was buffet style and good. Id stay again if i ever go to wembely as its close by and about right on the price. Slept with the window open and no real noise all night.
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room decor was tired needs to be redecorated. Low quality fixtures and fittings. However the hotel is quiet and easy to get to from the tube. Breakfast was ok, good choice of both hot and cold options , however the hit food was cold and the sausages undercooked. They do toast but you have to order it. Overall it's a budget hotel but ok for what we needed
Stayed 2 nights in Jul 2025

6/10 Okay

Kris

Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Avoid.

Location was excellent for the tube and getting to Wembley. I wouldn't usually post negatively, but having seen some reviews praising things like the breakfast, I couldn't let this go unsaid. I didn't know you could get an English breakfast buffet so wrong. The sausages were weirdly grey, tough, tasteless and cold. Hashbrowns tasted somehow chewy and also hard, as if they'd been reheated for weeks on end. Didn't want to try the "fresh" fruit, meat, cheese etc. just in case. When you're paying double what a Premier Inn charges, it isn't good enough. Secondly, and I know it's a really petty thing to mention - but the TV in the room didn't work at all. I know people don't go away to watch TV, but after a long day we wanted - not unreasonably, to watch something for a bit before bed. I asked reception if there was "a trick" to getting the TV on, and the guy came up, pretended to look at the cables and connections, claimed there was "an outage" and we should wait 30 minutes. Lastly, it was difficult to have the window open for long as the staff congregated outside smoking at all hours. Hilarious to call itself a "Quality" hotel.
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller, Travelled with partner
Great hospitality by the staff. Excellent housekeeping. Great breakfast. Good location.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice staff
Stayed 4 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard not exceptional

My honest review is that, It’s just a standard hotel, not exceptional but good. What I found great about it is the customer service-from the receptionist to the catering staff- they were all fantastic. However, I think the room was too small and had no AC in the extreme heat at the time we stayed. They had an old fan in the room but it couldn’t do the job. And the elevator, please can the hotel replace it? It’s not the best. Overall, the staff-10/10, cleanliness-8/10, Food- 9/10, Room and amenities- 5/10.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nice surprise. I needed to stay in Hampstead for one night and I found this hotel had such a reasonable rate I decided to try it. Because of the price my expectations were not high, however when I arrived I was very pleasantly surprised. The service, cleanliness and the breakfast were a match for some four star London hotels. The room was not large but it was clean and comfortable and had a nice view of the neighborhood from the two windows and Hampstead village is a lovely place to stay. Dmitri the receptionist was exceptional and made everyone feel very welcome and valued. It is definitely on my list of hotels to return to.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet, clean and fairly well presented hotel. Friendly staff, free guest parking and breakfast, and within short walking distance of transport links make this a great hotel to stay at.
Stayed 2 nights in May 2025

8/10 Good

Meeta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, great location with easy access to 2 tube stations by foot. Dimitri at the reception seems to be a gem of a person- very helpful and also very respectful. Good number of eateries around or you could just take a tube to Hampstead for more options. I could also get off from Finchley on to M1 easily even during rush hour.
Stayed 1 night in May 2025

8/10 Good

Alister

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable accommodation with an ample breakfast. Perfect for a short trip.
Stayed 1 night in May 2025

8/10 Good

Araf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. It’s crazy that a hotel exists in Zone two with ample parking and is also reasonably priced!
Stayed 2 nights in May 2025

10/10 Excellent

Drini

Liked: Cleanliness, staff & service, property conditions & facilities
Had
Stayed 1 night in May 2025

8/10 Good

Dina

Business traveller
Liked: Staff & service

Fine for a couple of days

Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Quoc Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ianto

Stayed 1 night in Mar 2025

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fri parkering and greate breakfast!

Gratis parkering vilket är ovanligt i London och fantastisk frukost. Jag reste när det var låg säsong därav fick jag tag på parkeringsplatsen på innergården.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for transport and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Stayed 3 nights in Mar 2025

10/10 Excellent

kate

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not a good experience

Arrived for check in and guy at reception seemed confused. Went up to room and it was boiling. No thermostat so only way to control the temperature is via the radiator. Dial on the radiator was broken so couldn’t turn it down or off, so I had to sleep with the window open on a busy road. Fire alarm went off at 4:45am for some reason. Overall not a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Stayed 1 night in Feb 2025