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Putera Puteri Residence

2.0 star property

Photo gallery for Putera Puteri Residence

Twin Room
Double Room | Bathroom
Living area
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
190 Sussex Gardens, London, England, W2 1TU
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Paddington Central
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(6 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room

King Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Similar properties

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Royal Cambridge Hotel
  • Free Wi-Fi
  • Parking available
  • Business services
  • Housekeeping
3.6 out of 5, Good, 1,001 reviews
The price is AU$135
includes taxes & fees
6 Apr - 7 Apr
Royal Cambridge Hotel

About the area

London

With a stay at Putera Puteri Residence, you'll be centrally located in London, just a 5-minute walk from Kensington Gardens and 5 minutes by foot from Hyde Park. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.5 km) from Oxford Street.

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Kensington Gardens - 3 min walk - 0.3 km
  • Paddington Central - 8 min walk - 0.7 km
  • Queensway - 12 min walk - 1.0 km
  • Marble Arch - 15 min walk - 1.3 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬3 min walk

About this property

Putera Puteri Residence

Putera Puteri Residence offers 21 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 21 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 35 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Secured self parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Putera Puteri Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 139 reviews
Rating 8 - Good. 42 out of 139 reviews
Rating 6 - Okay. 33 out of 139 reviews
Rating 4 - Poor. 14 out of 139 reviews
Rating 2 - Terrible. 6 out of 139 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Small but modern room and bathroom conveniently located for Paddington. Terrible lack of responsiveness via the Expedia messaging app for the most basic request which went completely unanswered.
Stayed 1 night in Dec 2025

2/10 Terrible

Asbjoern

Stayed 1 night in Dec 2025

10/10 Excellent

Iqro

Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
A little hidden gem! I was apprehensive about booking and staying here, but how wrong could I have been. Usually I’ll be staying in hotels that would be 3-4 star minimum, with spas etc. Of course this place isn’t that but for the price you pay, and the cleanliness of the room I would happily recommend this place to friends and family Great location for Paddington station and also lots of pubs and restaurants within walking distance. Realise you get what you pay for, and you’ll be blown away. Had a chat with the team on my departure too and they were so lovely and helpful
Stayed 1 night in Dec 2025

4/10 Poor

Claire

Disliked: Property conditions & facilities
The bed was rock hard. No mattress protector. Only one pillow. Filthy stairs. The room was clean enough. Bags left unattended.
Stayed 1 night in Dec 2025

8/10 Good

Bede

Travelled with family
Liked: Cleanliness, staff & service
Staff were very helpful. The rooms were nice, with comfortable beds. All usefully located near Paddington Station.
Stayed 1 night in Dec 2025

10/10 Excellent

Suresh

Great platform good discounts as well
Stayed 1 night in Dec 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Room was clean . Shower nice size. Only problem was with wi-fi connection
Stayed 1 night in Dec 2025

8/10 Good

Sam

Disliked: Amenities
Location is great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Niamh

Stayed 1 night in Dec 2025

10/10 Excellent

Jaimes

Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and was nice and quiet however the bed was way too small,I nearly fell out of it and the shower door was abit fiddly.could hear squeaky floorboards all night from the next room.owner was lovely and polite.very close to Hyde park good location
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Business traveller
Disliked: Cleanliness
> Room OK but bathroom needs mold treatment >Beware if you need to shower early-ish (e.g. 5:30am), as there is no hot water available. >Cleaning was not great overall - dust, spider webs, mold, cup was wet but stained with tea/coffee; hair in bathroom/shower >No hangers and broken hairdryer - but got these items replaced when asked >Limited reception opening times >Noisy doors/floors - you can hear everything when other guests arrive (and they do during early morning hour, as it is a central spot) >Great, central location for Tube and trains > Polite, helpful staff -
Stayed 2 nights in Nov 2025

8/10 Good

Kathryn

Liked: Property conditions & facilities
The staff were wonderful. The location is great. The room is very small but very clean and despite tiny bathroom, it has a great shower. There is a small room off the inside entrance where you can store luggage, and keep any food you buy in the small fridge
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 4 nights in Nov 2025

10/10 Excellent

Ashleigh, Cardiff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, helped me carry my bag up the steps as I have a back injury. Room was just what I needed.
Stayed 2 nights in Nov 2025

6/10 Okay

Wataru

Stayed 3 nights in Nov 2025

8/10 Good

HUSSAM GHAZI

Business traveller
Liked: Cleanliness, property conditions & facilities
Yes very decent and convenient property
Stayed 1 night in Nov 2025

6/10 Okay

Sam

Disliked: Cleanliness
My room was on the third floor. Be aware, the residence does not have a lift! The bed was comfortable and the furnishings were sensible. It was good for my short stay, and close to Paddington Station which was the purpose of booking there. There was a pleasant amount of noise from the street and a reasonable view of the park. I really enjoyed my stay. The front desk was not attended when I arrived at around 10 despite hours saying that it should have been. When there was an issue with the electricity going off, the venue could not be contacted through expedia, whatsapp, email, insta, or facebook to get a response. When they did respond the next day, they said that they had not been able to respond but had sent someone to resolve the issue (I met the person in the hallway within the hour). I told them that I would have expected to know whether the resolution would take an hour or three, and a progress update. Coffee was not refreshed in the room daily.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, property conditions & facilities
Clean. Small space.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Stayed 1 night in Nov 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed here twice now. The checkin is a pain but everything else is fine.
Stayed 2 nights in Oct 2025

8/10 Good

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

Diego, New York

Stayed 2 nights in Oct 2025