Premier Inn Heathrow Airport Terminal 5

3.0 star property

Photo gallery for Premier Inn Heathrow Airport Terminal 5

Exterior
Lobby
Reception
International cuisine
Superior Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Heathrow Longford T5, 420 Bath Road, West Drayton, England, UB7 0EA
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Roll-in Shower

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Roll-in Shower

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

West Drayton

With a stay at Premier Inn Heathrow Airport Terminal 5 in West Drayton (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. .This hotel is 13.8 mi (22.3 km) from Wembley Stadium and 13.9 mi (22.4 km) from Kensington High Street.

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Windsor Castle - 11 min drive - 11.2 km
  • LEGOLAND® Windsor - 15 min drive - 17.9 km
  • Warner Bros. Studio Tour London - 28 min drive - 36.1 km
  • Hyde Park - 37 min drive - 28.9 km

Getting around

  • West Drayton Station - 6 min drive
  • Station B Station - 6 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Pret A Manger - ‬7 min drive

About this property

Premier Inn Heathrow Airport Terminal 5

Hotel in West Drayton with a 24-hour front desk and a restaurant
Premier Inn Heathrow Airport Terminal 5 offers 400 accommodations. This West Drayton hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.
Make yourself at home in one of the 400 guestrooms. Wireless internet access (surcharge) is available to keep you connected. Conveniences include phones, and housekeeping is provided daily.
This smoke-free hotel was built in 2012.
Enjoy a satisfying meal at Thyme serving guests of Premier Inn Heathrow Airport Terminal 5. Buffet breakfasts are available for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 3 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: GBP 13.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.99 per person
  • Fee for in-room wireless internet: GBP 3.00 per day (rates may vary)
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton

Premier Inn Heathrow Airport Terminal 5 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The price for the area was good. It was clean&quite. When you are at terminal 5 get the bus 423 bus stop 6 it goes directly next to the parking lot of the hotel to your right, make sure get off at second stop from airport. After first stop push the stop button on the bus so the driver can stop at the second stop by the hotel. The bus stop going back to terminal was right across from hotel to your right. It takes you directly to Airport. For payment was easy just tap your credit card for each person on your group. There is drop box for hotel at reception for check out.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Sep 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Clint

Stayed 1 night in Sep 2025

10/10 Excellent

Hayford

Stayed 3 nights in Aug 2025

8/10 Good

Laurel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everyone on staff was wonderful except for one very unhelpful desk clerk. Other staff jumped in and helped out and were very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Amenities
It is very convenient to Heathrow Terminal 5. The price is very reasonable. The room was clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

David, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit of a surprise that the Premier Inn at Terminal 5 is actually a 20 pound cab ride from Terminal 5. Otherwise, the property, staff and room were nice. The best thing about the location is the walk to The White Horse pub which was a very nice old pub and friendly locals and servers.
Stayed 1 night in Aug 2025

2/10 Terrible

Jeff

Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in Jun 2025

10/10 Excellent

Jun-qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lighting in the rooms, creates a perfect ambiance for a good night sleep. Great breakfast, perfect prior to our flight back. Short Uber ride to Heathrow. Great value than any hotels in central London.
Stayed 1 night in Aug 2025

6/10 Okay

Irina

Getting to the hotel

Hotel is not in the terminal 5. There is a shuttle bus that goes once every hour and cost about 7 pounds each way. There is also a local bus option , but I did not see is in property description. Room is OK , but carpet was durty... There ws a coffie and tes in tht room. That ws good for our late arrival.
Stayed 1 night in Aug 2025

8/10 Good

Vidhya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped here for a quick refresh. Low cost option located conveniently close to Heathrow if you have a rental car.
Stayed 1 night in Aug 2025

10/10 Excellent

Imtiaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated hotel. Friendly and very helpful staff. Conveniently located close to Terminal 5, which is why we stayed. Everyone staying is for the same purpose, Terminal 5. There is a shuttle bus that runs every half hour to Terminal 5. Easiest and cheapest way to the airport. Stops right outside the front door of the hotel. We had a family room. Plenty of space for 2 adults and 2 teenagers. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruxandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel choice for our 2 night stay in London, when we had to be near the Heathrow airport. 6 minutes away from Heathrow terminal 5 by bus 423, the station was right in front of the hotel. The room was completely sound-proof, extremely clean, crisp bedsheets, very comfortable beds and quality bedding, AC, modern, nothing to complain about. Check-in and check-out was fast, we enjoyed a nice late night dinner at their restaurant, breakfast was also excellent, with hot breakfast items, English breakfast, fruits, pastries, good coffee and really nice and friendly staff. There are also vending machines with snacks available, they also have a coffee shop. We were very pleased, and we would book this hotel over and over again.
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for early flights, with everything you need.
Stayed 1 night in Aug 2025

10/10 Excellent

tony

Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Price is reasonable. The parking is too costly. £22 a day. The breakfast is great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan Robledo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay!

Great!
Stayed 4 nights in Jul 2025

8/10 Good

NOZOMI

Liked: Cleanliness, staff & service
As there were only curtains around shower area, couldn’t use the toilet until it gets dried up a bit…that’s the only problem I had.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We traveled with two kids and did a family room. It was
Stayed 1 night in Jul 2025

6/10 Okay

Alistair

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Key card cutting machine wasn’t working upon arrival so I was awarded a skeleton key that opens every door in the hotel! And so was everyone else! That means everyone could’ve opened anyone’s door unless bolted from the inside. In my opinion this is further evidence the world is now over-engineered but I genuinely couldn’t sleep
Stayed 1 night in Jul 2025

8/10 Good

Natalya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great besides the location It was almost a kilometer from the terminal. If you landing after 10pm you need to take an Uber. During the day time there are a shuttle every 45 min and it cost extra 15 pounds … for my family of 3 it was almost extra $50 just to get to the hotel Not very convenient
Stayed 1 night in Jul 2025