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Park Hotel

2.5 star property

Photo gallery for Park Hotel

Breakfast area
Lobby sitting area
Superior Studio
Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • Place, Valentines Park
    ‪1 min walk‬
  • Place, Ilford Cricket Club
    ‪3 min walk‬
  • Place, Ilford Golf Club
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪90 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room

Twin room

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Ilford

With a stay at Park Hotel in Ilford (Cranbrook), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 9.5 mi (15.3 km) from O2 Arena and 10.3 mi (16.5 km) from Tower of London.

What's nearby

  • Valentines Park - 1 min walk - 0.1 km
  • Ilford Cricket Club - 3 min walk - 0.3 km
  • Exchange Ilford - 12 min walk - 1.1 km
  • Ilford Golf Club - 13 min walk - 1.2 km
  • South Park - 6 min drive - 2.4 km

Getting around

  • Ilford Station - 13 min walk
  • Gants Hill Underground Station - 13 min walk
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬9 min walk
  • ‪Valentine's Park Cafe - ‬6 min walk
  • ‪Sidney's Lounge & Bar - ‬12 min walk
  • ‪Fat Joe's Burgers & Grills - ‬11 min walk
  • ‪Luigi's Restaurant - ‬8 min walk

About this property

Park Hotel

Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms. Accommodations all include kitchens.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 60 guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 161 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 232 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 166 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

philip michael

Travelled with partner
Liked: Staff & service
For the price, this place was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very basic
Stayed 1 night in Dec 2025

10/10 Excellent

Yogeswaran

Travelled with family
Liked: Cleanliness, staff & service, amenities
I am happy with everything.
Stayed 2 nights in Dec 2025

8/10 Good

Reeta Mary

Very good services.
Stayed 1 night in Dec 2025

6/10 Okay

Junaid

Stayed 1 night in Dec 2025

6/10 Okay

Junaid

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 4 nights in Dec 2025

2/10 Terrible

Harsh

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not good, and we were charged a £100 deposit even though there was nothing in the room worth that amount. On top of that, we found two mice in our room. The room was shabby the bed didn't have a proper mattress and the pillows were extremely hard. The furniture looked like old 1990s IKEA, with peeling varmish, ring marks, and very worn-out condition. The hotel wasn't dirty, but it was very run-down. There wasn't even a dustbin in our room
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Damien

Stayed 3 nights in Nov 2025

2/10 Terrible

Ade

The worst hotel have stayed in, the customer service is awful that I checked out earlier to secure a reservation in another hotel nearby
Stayed 2 nights in Nov 2025

6/10 Okay

Jorge Ivan

Business traveller
Liked: Amenities
Disliked: Cleanliness
Obviously as the price was very cheap, I wasn't expecting luxury. The single room is very small and it's outdated. However I didn't need anything else and having my ensuite was all I care about. The bed was very uncomfortable, it was sank in the middle. There wasn't any cupboards for clothes, but it did have a small desk and bedside table a TV and a fridge which I really appreciated. They have an ample free parking and street parking all free which is also something I really appreciate. The only thing I didn't like at all is they taking a £100 deposit. I've never heard any hotel which does this, I only hope they give it back to me on time without any issues
Stayed 4 nights in Nov 2025

10/10 Excellent

Grant

Stayed 1 night in Nov 2025

2/10 Terrible

jumena

Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Vinay

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water and inadequate heating.
Stayed 1 night in Nov 2025

2/10 Terrible

Eugen

Disliked: Cleanliness, staff & service, amenities
I didn’t even stay there,and didn’t get a refund. I had to go to another hotel. Staff was rude at receprion. Im gonna need my money back.
Stayed 1 night in Nov 2025

4/10 Poor

Rohit

Travelled with family
Disliked: Staff & service, amenities
It’s alright
Stayed 2 nights in Nov 2025

6/10 Okay

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of house staff were brilliant. Parking was good. Could do with better pillows otherwise it was good for the price
Stayed 1 night in Nov 2025

2/10 Terrible

Sai

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
⚠️ Worst Hotel Experience Ever – Avoid This Place! ⚠️ Stayed from 6–9 Nov 2025 but paid , and it was a nightmare from check-in to check-out. Saw a man using drugs outside the hotel, then police arrived after a woman overdosed in a nearby room. Broken bed, no Wi-Fi, and no cleaning even after multiple complaints. My cousin was approached by women outside asking to go to the room for “fun” — totally unsafe! After days of terrible service, we checked out early (lost money + no deposit refund). This place is not family-friendly, feels unsafe, and is full of drugs and shady activity. 0/5 – Do NOT book this hotel! Families Avoid it for your wife or kids safety and also read the google review its the worst HOTEL in this Area!!
Stayed 4 nights in Nov 2025

6/10 Okay

Antonio

Business traveller
Disliked: Property conditions & facilities, room comfort
Budget place. Don't expect anything. Free parking. Clean enough.
Stayed 1 night in Nov 2025

6/10 Okay

Shahzad

Travelled with family
Disliked: Room comfort
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
Stayed 2 nights in Oct 2025

6/10 Okay

Junaid

Stayed 1 night in Oct 2025

8/10 Good

Tyler

Business traveller
Liked: Staff & service
Good priced and only a short tube ride into central. Staff was very helpful and friendlt. Each day would return from being out to find fresh towels and toilet rolls replenished without primptinf. Gr3at service
Stayed 3 nights in Oct 2025

2/10 Terrible

Garrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
Stayed 1 night in Oct 2025