With a stay at Park Hotel in Ilford (Cranbrook), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 9.5 mi (15.3 km) from O2 Arena and 10.3 mi (16.5 km) from Tower of London.
What's nearby
Queen Elizabeth Olympic Park - 8 min drive - 8.5 km
ExCeL Exhibition Centre - 10 min drive - 9.6 km
Westfield Stratford City - 12 min drive - 10.2 km
London Stadium - 12 min drive - 10.5 km
O2 Arena - 14 min drive - 13.5 km
Getting around
Ilford Station - 13 min walk
Gants Hill Underground Station - 13 min walk
London City Airport (LCY) - 12 min drive
Restaurants
Caraway - 11 min walk
Valentine's Park Cafe - 6 min walk
The Great Spoon of Ilford - 9 min walk
Big Portion London - 7 min walk
Sidney's - 13 min walk
About this property
Park Hotel
Victorian hotel in Ilford with free parking
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms.
This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Stay in one of 60 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Free self parking is available onsite.
Languages
English, Hindi, Italian, Romanian, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
3 floors
Banquet hall
Built in 1970
Designated smoking areas
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Heating
Iron/ironing board on request
Phone
Portable fan
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 100 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford
Park Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 150 out of 1002 reviews
10 - Excellent
150
Rating 8 - Good. 327 out of 1002 reviews
8 - Good
327
Rating 6 - Okay. 240 out of 1002 reviews
6 - Okay
240
Rating 4 - Poor. 132 out of 1002 reviews
4 - Poor
132
Rating 2 - Terrible. 153 out of 1002 reviews
2 - Terrible
153
6.8/10
Cleanliness
7.0/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Poor
Jacey Jay
25 Apr 2025
Disliked: Cleanliness, amenities
Unfortunately since I left on the still
Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago
WE DIDNT STAY!!!
Awful experience! We were seeing a show & booked this “cheap” option just to sleep the night instead of travelling home, instead we just travelled home
We decided to check-in about 4pm on arrive the place we could describe was a hotspot for a lot of unsavoury characters
After a short wait regarding our booking etc.. we we’re told on there system our booing was cancelled & there going to send us to there “Sister Hotel” reluctantly we went there & that place made my family & children uncomfortable so decided not to stay
Awful experience very unprofessional & when asked by staff what was my complaint there simply couldn’t understand. We watched show & drove back home
Hotel.com not being very responsive to help get a refund also how do there partner with a hotel like this
I made the mistake of choosing cheap option & I got the exactly what I paid for
Lesson learnt especially reading reviews!
The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies.
. I had to go outside and get fly killer at 11 at night.
The third night. We could not sleep 2.25 in the morning
Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life
. The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
Muhammad
Stayed 2 nights in Mar 2025
10/10 Excellent
Sateesh
Business traveller, Travelled with family, Travelled with group
On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
wajeeha
Stayed 1 night in Feb 2025
6/10 Okay
Alun
Travelled with family
17 Feb 2025
Liked: Cleanliness
Disliked: Amenities
Its what we needed for the night, it was cheap and close to where we needed to go to. However:
the receptionist at the first point was very curt with us
When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'.
The place we went was better and quieter, the receptionists there were very friendly and helpful.
Alun
Stayed 1 night in Feb 2025
6/10 Okay
Kevin
9 Feb 2025
Liked: Cleanliness
Kevin
Stayed 1 night in Feb 2025
10/10 Excellent
Mark
4 Feb 2025
Liked: Cleanliness, staff & service
Cheap basic hotel in right location
Very cheap London hotel, easy walk to town and station, free parking outside hotel.
Clean small basic room, but worth what you pay.
This is one of the terrible hotels to stay in my opinion. see attached photos and videos
1. There was spiders in the room, see photo
2. There were flies in the room.
3. The lady in the reception didnt bother answering any questions rather was busy in her phone talking to someone all the time.
4. Room was nowhere near clean enough, including the carpet.
5. Kettle provided was not clean.
I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. Left after booking it