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Park Hotel

2.5 star property

Photo gallery for Park Hotel

Experience the hotel's elegant lobby, featuring a comfortable sofa, beautiful artwork, and a stunning chandelier.
Relax in this stylish room with a large bed, two additional beds, a blue armchair, and a convenient coffee maker.
Enjoy a casual dining experience in our stylishly decorated space, featuring a mural of a cityscape and comfortable seating.
Park Hotel features a traditional facade with a central entrance and decorative gabled roof.
Relax in style with a comfortable leather armchair and dark leather sofa, surrounded by elegant decor and a beautiful vase of flowers.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪14 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Twin room

Twin room

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Enjoy a patio with a table and chairs, surrounded by a small garden with potted plants, and access to a spacious interior.

Britannia Inn Hotel

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.3 out of 5, (1013)
The price is AU$127
for 1 room
AU$127 total
Includes taxes & fees
13 Aug - 14 Aug
Britannia Inn Hotel

About the area

Ilford

With a stay at Park Hotel in Ilford (Cranbrook), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 9.5 mi (15.3 km) from O2 Arena and 10.3 mi (16.5 km) from Tower of London.

What's nearby

  • Queen Elizabeth Olympic Park - 8 min drive - 8.5 km
  • ExCeL Exhibition Centre - 10 min drive - 9.6 km
  • Westfield Stratford City - 12 min drive - 10.2 km
  • London Stadium - 12 min drive - 10.5 km
  • O2 Arena - 14 min drive - 13.5 km

Getting around

  • Ilford Station - 13 min walk
  • Gants Hill Underground Station - 13 min walk
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Caraway - ‬11 min walk
  • ‪Valentine's Park Cafe - ‬6 min walk
  • ‪The Great Spoon of Ilford - ‬9 min walk
  • ‪Big Portion London - ‬7 min walk
  • ‪Sidney's - ‬13 min walk

About this property

Park Hotel

Victorian hotel in Ilford with free parking
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms.

This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 60 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Free self parking is available onsite.

Languages

English, Hindi, Italian, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 150 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 240 out of 1002 reviews
Rating 4 - Poor. 132 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Jacey Jay

Disliked: Cleanliness, amenities
Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago
Stayed 5 nights in Mar 2025

10/10 Excellent

Rishan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is Very Convenient and safe Thank you
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT STAY HERE

WE DIDNT STAY!!! Awful experience! We were seeing a show & booked this “cheap” option just to sleep the night instead of travelling home, instead we just travelled home We decided to check-in about 4pm on arrive the place we could describe was a hotspot for a lot of unsavoury characters After a short wait regarding our booking etc.. we we’re told on there system our booing was cancelled & there going to send us to there “Sister Hotel” reluctantly we went there & that place made my family & children uncomfortable so decided not to stay Awful experience very unprofessional & when asked by staff what was my complaint there simply couldn’t understand. We watched show & drove back home Hotel.com not being very responsive to help get a refund also how do there partner with a hotel like this I made the mistake of choosing cheap option & I got the exactly what I paid for Lesson learnt especially reading reviews!
Stayed 1 night in Apr 2025

10/10 Excellent

gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bushra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in London

Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
Stayed 1 night in Apr 2025

6/10 Okay

Martin

Liked: Staff & service

Not the best nights sleep.

Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily.
Stayed 1 night in Apr 2025

2/10 Terrible

Devene

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies. . I had to go outside and get fly killer at 11 at night. The third night. We could not sleep 2.25 in the morning Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life . The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.
Stayed 4 nights in Apr 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
We were sent to another hotel as our room was not ready. Most inconvenient.
Stayed 1 night in Apr 2025

2/10 Terrible

max

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Stayed 1 night in Mar 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sateesh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Rokayya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

2/10 Terrible

wajeeha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
Stayed 1 night in Feb 2025

6/10 Okay

Alun

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Kevin

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service

Cheap basic hotel in right location

Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just dont bother

Refused to take my only payment option i had for damage insurance, therefore wouldnt allow me to stay. Avoid!
Stayed 1 night in Jan 2025

2/10 Terrible

Amran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay, wouldn't recommend it at all.

This is one of the terrible hotels to stay in my opinion. see attached photos and videos 1. There was spiders in the room, see photo 2. There were flies in the room. 3. The lady in the reception didnt bother answering any questions rather was busy in her phone talking to someone all the time. 4. Room was nowhere near clean enough, including the carpet. 5. Kettle provided was not clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Worst customer service No hot water in room No heating Reception lady was very rude
Stayed 1 night in Jan 2025

4/10 Poor

Rajinder

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Siyar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund

I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. Left after booking it
Stayed 1 night in Dec 2024